Urban Company technicians intentionally sabotaged my AC, cut safety wires, and pumped contaminated air into my home. (I am a Thalassemia patient). Please help amplify!
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I am dealing with a nightmare situation with Urban Company. What was supposed to be a routine AC gas filling on April 1st turned into extortion, intentional appliance damage, and a direct hit to my health. I desperately need the community’s help to hold them accountable.
Here is exactly what their technicians (Ubaidullah & Niyazuddin) did:
* **Intentional Sabotage & Fake Leaks:** They broke internal wires trying to force tools where they didn't belong. Instead of a standard bubble test to find leaks, the second tech took a blowtorch to my AC coil for 5+ minutes to purposely melt new pinhole leaks and inflate his bill.
* **Cut Safety Wires:** He completely disconnected the yellow earthing wire, calling it "useless." Panasonic trainers confirmed to me that this creates a massive risk of electric shocks, PCB failure, and compressor damage.
**The Cover-Up & My Plea:**
To avoid liability for the damages, UC manually expired my 30-day warranty within 7 days of service. The technician fraudulently marked the job as "Complete" on his end so he could flee, and now the UC escalation team is completely ghosting my tickets.
I have filed a formal NCH grievance, but I highly doubt they will do anything since Urban Company is just ghosting the portal too. **Honestly, I cannot afford the heavy legal fees to drag a massive corporation into a full consumer court battle.** Public pressure is literally my only weapon right now.
I have posted a detailed thread on Twitter with all the video proof of the blowtorch, pictures of the cut wires, and screenshots of their bait-and-switch quotes.
🔗 **Link to my Twitter Thread:** https://x.com/i/status/2042667351469101262
If you have a minute, please click the link, Retweet/Quote Tweet it, and help me tag the Urban Company leadership on Twitter so they can't sweep this under the rug:
**@abhirajbhal** (Abhiraj Singh Bhal)
**@varun_khaitan** (Varun Khaitan)
**@raghavchandra** (Raghav Chandra)
**@urbancompany** **@UC_Assist**
Thank you so much for reading and helping me fight this.