r/EtsyCommunity

I bought a chocolate pot. I bought it for myself for my birthday. It was a chocolate pot, a lid and a plate that didn't match. All I got in the box was the pot and the plate. So I wrote the seller and said there was no lid in the box. I checked the box and the packing several times and there's no lid.

She has thrown these at me and I'm a bit confused. I would never talk to a customer like this (I am also a seller on Etsy).

She has said:

The lid is there it is wrapped in bubble wrap separately

Message:Do not play with me! They were all in there together I am not a liar

Message:This item was intact with three pieces the pitcher the lid and a plate

ou are not being truthful!

Message:How do you live with yourself

So Far I have not seen any of those orders said they had received the lid. So I suggest you send out a claim to Etsy, because I honestly can say without a doubt I sent all three pieces and it is your word against mine. I have insured the item. For $100.00. Since I know you have the Lid, I will refund you if you send me back the coffee pot and pottery stand. I really know you have it, I will also file a claim with the USPS that the item was stolen? I have never had a case like this in all my years on Etsy! You are really trying to put a fast one on me, but I will not let you or My God, let you put this on me! God is on my Side, I have prayed about this earnestly, Etsy can make the determination. I will also follow you on Etsy, to see what you are selling from hear on out..

I have asked Etsy to help with the mesages and I guess I will have to ask for help with the refund too, but who talks to buyers like this? Is Etsy even going to care? I've been buying and selling online for twenty-three years and this is new one for me.

Okay I need to know if I’m the only one feeling this or if we’re all just quietly eating this cost. USPS has raised shipping multiple times in the past year. Between 2025 and now, we’re looking at roughly 25% increases on average, and in some cases it honestly feels closer to 30% depending on weight and zone. Etsy is still pushing the $35 free shipping threshold like nothing has changed.

At this point, shipping on a $35 order can easily eat a huge chunk of the profit. For a lot of us, that’s not a small hit, that’s the difference between making money and basically breaking even. I get that Etsy uses free shipping as a conversion tool. I’m not arguing that. But the threshold hasn’t kept up with reality.

If shipping costs keep going up, the free shipping minimum needs to go up too. $50 would make a lot more sense in today’s market.

I've just noticed that we have two accounts, one as a buyer and one as a seller. Is it supposed to be like that, or did i do something wrong on my side of Etsy 😩

Hey everyone,

I recently started an Etsy shop where I sell 3D printed items, and I’m trying to make it as good as possible. I’d really appreciate some honest (even harsh) feedback so I can improve.

I’m not just looking for “it looks good” — I want real critique on things like:

• Product titles
• Descriptions
• Pricing
• Photos
• Overall branding
• What would stop you from buying

Here’s my shop:
👉 https://3dshopschoonhoven.etsy.com

Don’t hold back — I’d rather hear what’s wrong so I can fix it.

Thanks a lot 🙏

Hello there! Few weeks ago I’ve created an Etsy shop where I sell 3D printed figurines that I hand-paint myself. I put a lot of effort into the quality, details, and presentation, and I believe the products look pretty good compared to competitors in my niche.

However, I’m still getting no sales, not even single one...

I’d really appreciate some honest feedback or ideas on what might be going wrong. Tags, photos, videos - all looks good for me but still nothing. For context:

My products are in the \\\~$150–300 range, have a lot of custom options.

I’ve set up Etsy Ads (like 5$ per day), but conversion is very low.

I have views and visits (700/400), but they don’t turn into purchases. Also there is a lot of added to favorites and even few subscriptions to my shop.

I try to use relevant keywords and decent photos

What could be the main reasons for no sales in a situation like this? Is it more likely pricing, trust (new shop), niche demand, or something else?

If anyone has experience selling similar high-ticket handmade or collectible items, I’d really value your insight.

Hi everyone, I’d really appreciate some honest feedback. I run a small Etsy shop where I make handmade jackets with unique fabric combinations. I’ve put effort into the designs and photos, but I’m not getting any sales. Shop: https://ventageshopma.etsy.com⁠� If you were a buyer, what would stop you from purchasing? Is it the price, photos, design, or something else? I’m open to all criticism — I really want to improve.

Hey everyone, hoping someone has been through something similar.

My UK limited company was dissolved earlier this year after a registered address issue with Companies House. The problem is my Etsy seller account is still registered under the old dissolved company, and my shop is doing around £2,500/month in revenue ,so I really can't afford to lose it or start from scratch.

A few questions:

1. Has anyone successfully updated their legal business details on Etsy to a new company? I know you can change it in Account Settings → Billing, but I want to hear from people who've actually done it ,did anything break, did Etsy flag it, any issues with payouts?

2. Can I keep the same shop name and brand even if I register a completely new Ltd company? The shop itself has all my reviews and history so I really don't want to touch that.

3. Did Etsy Payments / Etsy's finance side cause any issues when you changed your legal entity? I'm worried about a payout hold.

I'm planning to register the new company first and then update Etsy straight after. Just want to make sure I'm not walking into any surprises.

Any advice appreciated,especially from UK sellers!

When I first put the idea of opening an Etsy shop last year, I thought, given that it’s a platform with millions of active users, sales would spike (in reality, maybe a couple of sales per week), but the experience has been not the best from a seller perspective, when I first started, there was no insight tool (which is now a big plus), but something never changed, the fact that even when you are SEO heavy you are presented with a whole lotta bots on every listing you make, just today, I gave this another try, wrote a SEO description of the product, a heavy bold title, checked which words were trending and wing it. 3 hours later, I’ve been met with 5 scam emails saying “A buyer has responded to your listing and is awaiting your confirmation. The transaction cannot move forward without your approval.”  and 3 bot emails with the following prompt:  “T-Shirt sounds interesting. Is it still available? Can we meet?”  

The same would happen whenever some of my items were SEO heavy.

Is there an ending to this? Does the Etsy team not care about it? And how do these people get my email?

https://vorastra.etsy.com

Hi, I'm a very new seller on Etsy (I opened my shop a few days ago). I spent months preparing intensely (design, production, planning, etc.) before opening my shop, and I'm so excited and happy to finally have it open. First of all, I'm an astrologer and art designer (very versatile) and I live in a Mediterranean climate. I believe my designs are amazing; I truly created each design with a high level of curation awareness. My designs are inspired by nature, art, and the cosmos. Not because they are my own designs, but because they are so beautiful, I would want to buy most of them for myself if they were in someone else's shop. But the problem is that I will need to start advertising in the future, and I'm very afraid of my ideas being stolen and copied because I've read some stories about this here. My words may sound narcissistic, but I've put so much effort into each of my products individually, and they are like my children. Being proud of creating them myself makes me feel positive about life, so having my own shop is also very important mentally. I wanted to share my joy. I'm also open to suggestions on how to improve the appearance of my store and increase my sales. I guess I can't share a link, but I'll tell anyone who asks. Thanks in advance.

Hey everyone, I’ve been on etsy for 6 months now selling digital wall art. I’ve been using AI for some of my listings (Abstract art section and Travel Posters). I’ve had just 2 sales and can’t figure what is it that others are doing that I am not when we are in the same business. I know some people don’t like AI wall art but it seems that clearly people are making money from that. Any advice would be really helpful. I’ve been consistently posting 1 listings per day for some time now, before it was like 3 listings per week. I think it is problem with views because I get just like 5 per day while using ads.

shop link: https://pixelstudioeu.etsy.com

Pareri sui miei lavori?

Does number of active listings matter? I do run sales, ads, and do a lot of social media marketing but nothing seems to be helping right now and I am wondering if I have dropped below some mystery Etsy threshold? I know it is always slow at this time but I am seeing so few sales I am considering putting my shop on vacation until maybe July or August, when things start to pick up again, at least in the past. In 2024 I maintained around 300 listings in my shop, all year and was getting steady daily sales. I also kept my shop open all year. Last year, in 2025, I scaled down and only had about 100 to 150 listings, and since then, I am barely getting 1 to 2 sales a week- maybe more like 4 to 5 right before Christmas but I generally have more listings right before the holidays. I have let most of these seasonal items (Halloween/Fall/Christmas) drop off and did not renew them and I am noticing a real decline. I generally wait and renew these seasonal items about two month out before the holidays. Do you think people will be shopping early this year for the holidays with the economy?

I recently moved from VA to TX. I updated the “Taxpayer address” on Etsy to the new TX addresses.

I go to “more - shipping - shipping profiles & processing - shipping profiles”

My shipping profiles all have the new zip code listed.

I received my first sale from moving. I didn’t pay attention at first and just bought the label and printed the packaging slip. I did notice it was odd that the label was cheaper than I normally pay but the item is like 1oz in a small 8x4x1 bubble mailer.

However, My VA address is listed on both the packing slip and label and I was charged for the shipping label to go from VA to customer who is also in VA. Not from TX to VA, so I was charged incorrectly.

How do I update my address on the Etsy (sellers) app to reflect my new TX addresses?

Or

How do I updated my address on the sellers website using a desktop browser (chrome, edge, safari)?

I’ve since deleted all my shipping profiles and recreated new ones. But the packing slip still shows my previous address.

I realize there is nothing I can do about the shipping label, as USPS might correct the charge, or let it slide but the packing slip should update, right?

hi guys. I am trying to sell photography prints. Can you guys check if my titles are okay or should i just stick with etsy ai title recommendation?|

Here is my shop. https://vdaphotoprints.etsy.com

Thank you!!!!

Hi! I recently did a full rebrand of my Etsy shop and went through every listing to improve it—photos, descriptions, titles, and overall consistency.

Shop: https://paperhartsdesign.etsy.com

I’m currently averaging about 2 sales per week, and I feel like I should be doing better after all the updates.

What I’ve already worked on:

• Cohesive branding across the shop
• New listing photos/mockups
• Auditing what to keep vs. improve

I’d love honest feedback from both buyers and sellers on:

• Would you click or buy any of these listings? If not, why?
• Which listing stands out the most? Which would you skip?
• Do the products feel unique or easy to find elsewhere?
• Is pricing reasonable for what you’re seeing?
• What would make this shop more appealing or trustworthy?

Trying to figure out what to double down on vs. what needs to change—really appreciate any honest input.