r/CVS

This morning I was moving a little too quickly when it was busy. I put $500 on a gift card for a customer. I typed in the amount the customer wanted, but I pushed cash instead of letting the customer use a debit\credit card. I informed my Manager I messed up and by her responses and stuff she seemed upset\frustrated of what I did. I wanted to know if this was fixable? The customer did not TAKE the gift card without paying with cash, so is this still fixable? and can I possibly lose my job over what I did?

Hey guys! And gals and all!

We had a med that usually isn’t covered by insurance unless a PA is done and sometimes they approve it. This med got run under the insurance and is now in a rejected statues…

We (me and pharmacist) tried to look into it since patient was okay paying cash/discount card. It says it’s in QT but…it’s not. We looked into our PR request and nothing In there as well. We looked everywhere and still can’t find it. Editing won’t work since it’s in “QT”

The action note on it says “TP Rejection - Prior Authorization” when we go to her profile and V1 the med

Does anyone know how we can get it out?

Med is a Schedule IV too…..

We got sent of box of black ones, each person got one shirt. Is that all we're getting or will we get a new red one at some point this year too?

I’m feeling really anxious about an employee transaction for myself and I’m not sure what to do. Was going to pay cash, but reg 1 froze. I offered to go to self checkout with the cash, but my coworker pulled me and my dad over to the other register, she realized there was no cash till in it and said you can pay with card(only had cash at the time). My dad ended up tapping his card paying with my employee discount attached. I know it’s against policy and I said as much, but the girl who rang me swears it’s fine since I was present and the items were for me. I don’t want to get fired over something I didn’t even want to do. My manager and ops manager like me, but I’m not sure if that kind of transaction goes through the store level d/e cars or to AP. Can I return the items and just tearing with with my card? Or just wait and hope I don’t get fired?

Who has the most say when it comes to where a floater Pharmacist is scheduled? Can a PM request that they not be scheduled at their store? I ask because I've worked multiple times with a floater is who a great person but cannot keep up with the speed needed for our store. They try but things move very slow. Not a bad person or pharmacist. Just not fast enough. (Trust me I've worked with a couple of nightmare staff/floaters).

First day with it. How is everyone doing with it?? I came from Rite Aid where we had the fingerprint and i can say i liked the fingerprints better. The facial recognition already broke one of my computers. The camera decided that it’s the camera to take pictures of the pills now, causing me to reboot my whole computer because it wanted selfies, not the picture of the pills i was counting. I absolutely dislike this and i’ve only been clocked in for 3 hours now.

Is it just my store or is everyone else asking the customer specifically for a rating of 10? My manager wants us to do that for every patient with a survey ID. I tried protesting by telling my manager that it should be up to the customer what they give us and it’s uncomfortable to ask every patient.

He said regardless of what we think thats how he wants it done cause some other manager advised him this.

has anyone else experienced being a pharmacy tech but always being stuck in one area of the pharmacy such as pickup ( drivethru or register ) ? there have been so many instances where I was stuck at one spot for the last few months while other more " experienced techs" get to count and etc. not trying to sound like a pick me but I recently became certified and experienced no change. expressed it to my pharmacist to no avail. also learned that after being pressured to get certified , you don't even get a pay raise and after being shaded today in comparison to" more experienced counters", I had ny last straw, the pharmacy was very toxic, coworkers were messy as hell and too much snitching to be grown adults. it just was ridiculous.

I believe this may be my sign to go into hospital because I had done retail for the last few years and it just is too much of a mental strain. never understood also how its a fair environment but senior techs get majority over everything and new techs are stuck to one spot or area.

My store doesn't have the new register systems yet. Someone please tell me that they are better than the old ones in at least some way? The old ones sometimes go so fucking slow. Like, if I hooked up a speak and spell to a light bright and use an easy bake oven as the processor it would be faster. Each script I scanned was just slower and slower. I swear it needs to die and get replaced.

I still believe meaningful PBM reform is necessary. The current model has too many opaque practices that hurt independent pharmacies and don’t always deliver maximum savings to patients.

His hand touched my ass and he didn’t even say sorry? ….

He constantly bumps into me without saying sorry…

just out of curiosity do you guys have a cashier at all times?

Ok so we do not have locks in our break room and for what ever reason my manager decided to "clean" our break room and some how that included searching the employee lockers and throwing out everyone's stuff. I am honestly one of the o ly people who uses these lockers and everyone else was unaffected because they only had food in them. I am honestly pissed because it has to be like 50-60$ worth of stuff. I had stickers AND the receipts with them so I have no clue why they decided it was trash. Is there anything I can do about this? Like if I get my purchase history can I call ethics to have them compensate me? I honestly would kind of consider this theft but I don't know how to go about this. I am livid because I just paid all my bills for the month and I might end up being short changed, they already have put a strain on me by telling me I am not allowed to do overtime.

Our store isn’t old but the way our building was built, most of the airflow gets directed to the break room and office and barely anything goes to the pharmacy, leaving our pharmacy hot and humid in the summer, according to our HVAC technician. Would cvs pay for a large sized dehumidifier and like 2 fans?

I just need to blow off some steam

Left CVS late last year. The best affordable Health insurance was cobra thru CVS/Aetna. Just for myself $890/month, ok, I'll figure away to pay it...Thank you Social Security

Now! Yesterday, I get a notice in the mail of open enrollment for Cobra. open enrollment is from April 6th to April 24th and recieved it on April 20th. I shouldn't be surprised! atleast, I got it during the enrollment!

And the big kick in the head is my premium went up to $992 from $890/month. How does someone live?

I want to completely disconnect myself from CVS except the pharmacy/meds

Thank you for coming to my TED talk

I have adhd and even while medicated, it’s hard for me to do truck, for example, while also watching for customers and helping at ACO. Whenever I get disrupted while doing my other tasks, I get frustrated and have been known to accidentally take it out on customers. As a result I’ve started solely focusing on register and nothing else so I don’t get overwhelmed. My customer service scores have gone up significantly while doing this.

I asked my boss to not schedule me for a whole shift alone, she told me I needed to file a reasonable accommodation.

I understand that is the protocol, but does anyone else do this? By policy, we’re supposed to stay in the green zone, greet every customer, and not be tasked with anything else.

But in the same breath we’re not allowed to work alone, but as you know, cvs doesn’t follow their own policies.

Is it unreasonable to focus solely on customer service when a mental health condition doesn’t fair well with being constantly interrupted?

Quit arguing with the cashiers over your stupid coupons!!! Just be grateful you don’t have to pay full price and move on!!!!

Back in the winter I moved and while I did try to find a store in my new town, I was unable to because everywhere was full. After 90 days I got the email that I was now a former colleague so I fell out of the system.

Am I eligible for rehire being that I simply fell out due to inactivity?

What is going to happen I did this 3-4 times. No C2s but some HIPAA violations. The Pharmacist said they giving me an action plan to improve