r/askcarsales

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Dealer pulled the 4-square on me even after I laid out exactly what I wanted from the start

Walked into a Toyota dealer last week to pick up a RAV4 XLE Premium, already had OTD quotes from 3 other dealers nearby and knew my number going in. Told the salesman straight up what trim I wanted, what I'd seen elsewhere and that I wasnt interested in going back and forth. Even had it written on my phone.

Still somehow ended up in the finance office staring at a 4-square worksheet. I had some money set aside for a solid down payment so monthly payments were the last thing on my mind, I just needed the OTD to be right. Crossed out 3 of the boxes, circled the total and slid it back. Guy disappears for 10 minutes, comes back with basically the same sheet just rearranged. Did that like 3 more times.

Eventually they just matched what I had from the other dealer and we moved on. whole thing took 2.5 hours for what shouldve been a 45 min transaction.

do dealers just run this play on everyone regardless of how prepared you walk in, or did I get a particularly stubborn one lol

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u/Miserable-Storm252 — 9 hours ago

Accepted a job offer at a Toyota dealership on the spot

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Hey all as the title says I was offered a job at a Toyota dealership thats family owned today. I met with 2 sales managers and the Gm and afterwards they offered me the job. im currently working at the post office for the last 8 months after transitioning out of cell phone sales because the cell phone gig out where I moved to is not great as opposed to where I moved from. I have a strong background in sales and management (12+years) . im a bit of a gear head and I always thought car sales would be a good fit for me just never had the opportunity come up. The pay plan didn't look too bad to me? the manager gave me the pay charts and basically he said the average guy there is selling about 15 cars a month and you get a flat rate of 275 per car and then ubget bonuses and stuff forbthe extras. I have no idea if this is industry standard or anything like that. its a 5 day work week. set Sundays off and a guaranteed day during the week and an early release day aswell. what should I look for. any tips etc.

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u/Effective-One5801 — 20 hours ago

Salespersons day off, I want to make an offer on a car.

Hi all, I test drove a car this past Saturday and now want to make an offer tomorrow on my day off. I just called the salesperson I worked with, and they told me they’re off tomorrow and Friday.

Would it be wrong to go in and speak to another salesperson instead? How is this best approached? I want to give my business to the salesperson I saw, however, circumstantially my availability clashes when he's back in.

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u/BaronVonOppoLock — 14 hours ago

Is This BDC Pay Fair?

I was a lot attendant making $18/hour. Now they want to “promote” me to BDC at $17.25/hour. Pay is mostly commission-based: $2 retro per appointment, $10 if I book it, plus $5 if it’s same-day or overnight lead. Selling a car only nets $15, no bonuses. Retro increases slowly — $3 after 76 apps, $4 after 120. Slow location — we sell 70–100 cars/month. Seems tough for the hours and responsibilities. 20 of my appointments sell 30k+ cars, and I get paid $300? — is this typical BDC pay?

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u/subtosharki — 12 hours ago

Dealer dragging process on and on

Seven days ago, I reached out to a dealer about a one-year-old used car they had posted online the day before. I agreed to pay the listed online price, but they increased it by $1,000 when I declined to use their financing. I still agreed to the higher price, secured my own financing, and my bank was ready to overnight a check or send an ACH/wire.

However, I had to ask multiple times for the purchase agreement so I could finalize the deal and issue full payment. They would only send the agreement to my loan officer—not directly to me—which seemed very strange. Even though I’m paying in full, they asked me to charge $3,500 on my credit card to “hold” the car through Sunday (Easter Sunday, they were closed anyway). Since I’m buying it outright and overnighting a cashier’s check, I declined.

After my bank forwarded me the contract, I agreed to it. It has been a week trying to get the FedEx paperwork they need to send me for wet signatures. Every day, they say, “It’s going out today—guaranteed.”

What is going on here? Are they waiting to see if they can get a better offer for the car than the full asking price (plus the extra $1,000) that I’ve already agreed to pay? I’ve purchased many cars before and have never experienced anything like this. I’m about ready to walk away.

Thanks for any insight.

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u/Foolsgold212 — 11 hours ago

Canada- are Kia Carnivals in short supply?

So for context, my best friend is trying to find a minivan and both he and his wife prefer the 2026 Kia Carnival due to a combination of looks and tech. I have to say it is a compelling package. But right now, most dealers in the Greater Toronto Area are quoting lead times of 6-8 months, and those that do have Carnivals on the lot are listing them above MSRP (or it turns out they have a bunch of extra fees and "services" that end up effectively being a premium over MSRP). Used models are not selling at a discount.

Meanwhile, back in 2023 another one of my friends bought a Carnival off the lot, available immediately, for MSRP. It seems there are no scarcity issues in the US. Do any Kia sales people know why this model is suddenly so difficult to come by in Canada, when there were no supply issues 3 years ago and no supply issues south of the border?

Paging u/RexRaider I guess, since he's the Kia expert here

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u/kyonkun_denwa — 12 hours ago

Byd atto 3 vs hyundai kona ev

I found a 2023 BYD Atto 3 with 10,000 km on it. It is under warranty. The rear left door and rear left fender have been repainted. There is no accident record.

I also found a 2024 Hyundai Kona EV advance with 4,500 km on it. It is under warranty

Which one would you prefer, and why?

There is almost no difference between the prices.

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u/Plastic-Star7284 — 16 hours ago

Has anyone actually gotten same-day or next-day car pickup when shipping car with a dealer?

I keep seeing some companies mention really fast pickups, like same-day or next-day in bigger cities. Sounds great, but also kinda too good to be true.

Did it happen as promised or still took a few days?

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u/StavrosDavros — 22 hours ago

Question about dealing with difficult car dealership?

So i have made the difficult decision to relinquish my vehicle and do a voluntary surrender. I am trying to go about this professionally, but the people who i have to work with are complete douchebags and begrudgingly keep transferring me to a lady who i am uncomfortable with speaking to, every time i call to try to discuss getting the process started. Can somebody please give me some advice? Maybe some verbiage on what to say? I am willing to hear it all, i just am trying not to blow up on these people because i am just genuinely tired of them and their bs. Its a car-mart in Arkansas if that helps.

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u/Spiritual_Zebra_5074 — 15 hours ago

Westlake auto loan — payment due before payoff processes. Do I pay or wait?

I had a contract rewrite with a dealership on 03/26/26. The original loan (with the old terms) was supposed to be voided and paid off.

Fast forward almost a month — the dealership only just sent the payoff check to the lender (Westlake) either late last week or early this week.

The finance manager told me the check was “received/accepted” by Westlake, but I know that doesn’t necessarily mean it’s been processed yet.

Now my first payment on the original (voided) loan is due tomorrow (04/09).

I called Westlake, and the rep told me:

  • If I make the payment and the payoff processes afterward, I’d get reimbursed (they said via a virtual Visa/email refund).
  • There is a note on the account from the dealership’s Westlake analyst, but the Westlake representative on the phone confirmed that note does not place any hold or freeze on the account.

So right now I’m stuck between:

  • Paying on a loan that’s supposed to be paid off
  • Or risking a late payment/credit hit if the payoff hasn’t processed in time

I do believe the finance manager acted in good faith and actually sent the check, but timing is cutting it really close.

What would you do in this situation?

  • Make the payment just to be safe?
  • Try to push for a deferment/extension?
  • Or wait it out since the payoff is supposedly in progress?

Any advice would be appreciated.

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u/drunkelephant000 — 17 hours ago

How can I check if the car title is branded or not? Specifically for buyback cars

There is a car that has a “Reaquired by manufacturer” note on the carfax. I assumed this meant that the title was branded as a lemon/buyback as a result,however, the dealer is claiming that it is not a branded title. How can I know for sure if this vehicle has a branded title or not? carfax

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u/hdog124x — 16 hours ago
Week