r/WindowsHelp

Can't reinstall Windows 11 because of TPM 2, even though I am already on Windows 11.

Can't reinstall Windows 11 because of TPM 2, even though I am already on Windows 11.

https://preview.redd.it/6qndghrhyvtg1.png?width=936&format=png&auto=webp&s=c4ddf75215adc5111f00e564a1cd72aef0d913ea

I've been able to reinstall Windows before through an ISO and through settings. I haven't updated my laptop in quite a while because the updates keep failing. Windows suggested reinstalling Windows to fix it while keeping all my files, which is why I don't want to use an ISO, unless I can keep all my files, and I am not remembering correctly. So, when I went to reinstall windows, it said my PC isn't compatible, even though I am already on Windows 11. How should I proceed?

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u/BradyBrother100 — 8 hours ago

how do i fix this issue with storage

for some reason, Windows decides to dump everything onto my SSD, like when i install things and stuff by default, and I didn't realise how bad the situation got, and now I'm stuck with this. I would always select the ssd as a default option and now like genuinely, what do i do how do i transfer stuff from the ssd to the hdd and without like losing stuff and breaking everything and so that every program doesnt give me a file not found error i think every single thing that isnt a steam game is installed onto the ssd

u/wojbest — 16 hours ago

how can i fix this error i made a couple months ago?

in 2025 i wanted to change the windows 11 emoji to the older windows 10 emojis, so i followed tutorials from multiple sources to verify what i will be doing, and they all said i should delete seoge ui emoji font, and click "install for all users" in a different seoge ui emoji font.

i tried it, but there was no "install for all users" on the different seoge ui emoji, so i asked chat gpt (i know that it can be wrong, but NO ONE GOT THIS PROBLEM LIKE THIS ON THE INTERNET) and it said, that i should copy the seoge ui emoji from an older computer on a flash stick, and then install it.

i tried that, but then it said, after it didnt work, that it needs to be the same version, and if its an older version, everything emoji related will break with no solutions.

now im stuck in this nightmare emoji set, no way to get it fixed, and no ones gonna help me, because im the only one having this problem, and no one had replyed to my other cires for help on this matter, and probably on this one too.

details: no seoge ui emoji, windows 11 pro, OS build number: 22631.6199,

u/soemthingblahblah123 — 16 hours ago

Any idea why my screen is flashing red green and blue on startup?

For reference, my monitor model is an LG model 24GN600. It’s not an issue with the cord connecting my PC and monitor since these flashing colors show up when I use HDMI and Display Port. The monitor works when connecting it to my Nintendo switch, but it only flashes when connected to my computer.

u/An_Error404 — 10 hours ago

Windows search bar crashes without any typing.

as described. I've tried plenty of fixes most of which involving resetting my pc. a combination of sfc scannow and a command I enter into a powershell fix it for all of 5 minutes before it breaks again. I have this after an sfc scannow. i dunno what to get from this.

u/DrainAllLevels — 11 hours ago
▲ 2 r/techsupport+1 crossposts

Strange issue with microsoft

Hi all,

Having a strange issue. I’ve had to reinstall a fresh new copy of windows and I’m trying to set everything back up again.

Currently I’m stuck trying to enter my microsoft account to microsoft flight simulator.

For those who haven’t played MSFS24, when you launch it (I’m launching through steam but I am also logged into the Xbox app as well) a microsoft login pop up opens and you are forced to enter your microsoft account details to play. Not really an issue other than I can’t actually enter anything in the email box or any other box in the pop up.

It doesn’t seem to just be isolated to MSFS game either as I was having similar issues when first setting up windows and it comes up with similar pop ups, prompting you to login to Microsoft. Luckily I managed to get around those but this, I can’t.

I’ve tried restarting the game/PC but I’m honestly drawing blanks here I can’t say I’ve had an issue like this. I’ve also tried using tab to get to the box but no joy

Appreciate any help, a video demonstration of me aggressively trying to click into the box below.

https://streamable.com/c0op4t

u/iiKyleee — 18 hours ago

Why do I have 2 languages in Windows when I only installed one?

So I’m confused about something in Windows language settings.

I only have French installed, but in the language settings it shows english and under it french

I don’t understand how it can be both at the same time. Also sometimes my keyboard randomly switches to English while I’m playing or typing, which is really annoying.

Why is English even there if I didn’t install it?
And how do I completely remove it so it stops switching?

Thanks 🙏

u/JokerxKing777 — 12 hours ago
▲ 1 r/techsupport+1 crossposts

Admin access doesnt work and can't enable Tamper Protection.

Model: Dell G15 5520
12th Gen Intel(R) Core(TM) i7-12700H (2.30 GHz)
16.0 GB (15.7 GB usable)
64-bit operating system, x64-based processor
(I'm not sure if i must share the device/product ID, so i'll withhold for now.)
Windows 11 Home
25H2
26200.8117
Windows Feature Experience Pack 1000.26100.297.0

Issue: This is my personal laptop and my main account (4th pic - https://imgur.com/a/OQwm8EI ) is already signed in as admin. My alt account is also signed as an admin to check if it works or not - It doesn't (3rd pic - https://imgur.com/a/OQwm8EI ). So, there are 2 issues i'm currently facing; Admin access and Tamper Protection.

Talking about Tamper Protection, I've tried the RegEdit method,

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender

There was a policy key folder so I yeeted it to check if I could access Admin - I couldn't. (Yeeted it but it's back... https://imgur.com/a/OQwm8EI 2nd img)

Then I used the RegEdit to try to edit the Tamper Protection value to 5, which obviously failed.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender\Features

(check image for error - https://imgur.com/a/OQwm8EI 1st img)

I googled a bit and ended up on Microsoft's forum and some fella said to edit this,

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceGuard\Scenarios\HypervisorEnforcedCodeIntegrity

-> Enabled value and change from 1 to 0 to disable (source - https://learn.microsoft.com/en-us/answers/questions/4182577/windows-security-tamper-protection-off-greyed-out )

Like always, I couldnt change the Tamper Protection.

However, after doing that, I had to uninstall Epic Games's Easy Anti Cheat as it was interfering with the Device Security (Core Isolation - Kernel mode).

I had to google to uninstall that seperately as after uninstalling Epic, it was still showing EAC error. I can't find what website I used to run the codes but they were Command Prompt commands, and I dont know if it worked with those or not as I manually searched for Epic/Easy in Program files 86x and manually uninstalled EAC for the 2 games that I had and then it finally disappeared.

Checked the Core Isolation and it worked.

I don't know what or which logs/information I'm supposed to attach, so, let me know and i'll attach them...

Thanks for your help!

P.S. - The link is to the direct post where all 4 screenshots are uploaded. If the link doesn't work let me know and i'll update with seperate posts/links.

Edit 1: Forgot to add this, (Pic 5 and 6 - https://imgur.com/a/OQwm8EI ). The smart windows defender keeps blocking the Powershell. This happened during the Core Isolation stuff.

u/JustEmbarrassed — 8 hours ago
▲ 2 r/techsupport+1 crossposts

multiple monitor stop cursor from snapping into the next monitor?

Hey, i installed a third monitor and when im going from the main monitor to the top one the mouse instantly jumps to the monitor instead of going smoothly into the top screen like it does from the top into the bottom one, i keep on accidentally switching monitor when i want to close a app or something which is kinda annoying is there any way to fix this?

https://imgur.com/a/Ue6GUst

u/Montelo0914 — 17 hours ago

Audio does not work and videos do not play IF I connect my bluetooth headphones

My bluetooth headphones have always worked fine with Windows Very recently this issue started happening. When I connect my headphones, they connect to windows just fine but they do not function at all. They cannot produce sound and they cause it to infinitely buffer whenever I try to play a video (not just in-browser, it happens in video players too and even in audacity)

It temporarily goes away when I restart. It always comes back eventually. I have already tried the obvious, like unpairing and re-pairing the headphones, "uninstalling" all the bluetooth audio devices in device manager, force-restarting the audio services. None of it works at all.

I don't understand. On a fresh windows install it would work no problem. I can do that but I don't want to.

All I need to do (presumably) is uninstall everything remotely related to bluetooth/audio and it should fix itself. Right?

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u/Covid-Plannedemic_ — 9 hours ago

How to compress pdf without losing image clarity for HR uploads?

Hi everyone,I recently ran into a weird issue while sending my portfolio to HR. I’m on a Mac, and when I compressed my files using the native utility, it turned into a weird blank folder starting with "M" when opened on their Windows machine. Total nightmare.After some digging, I started using PDNob PDF Editor. For standard, text-based documents, it’s good, it managed to shrink a 20-page doc down to about 500kb without any issues.However, I’m now dealing with a project that has a lot of high-res charts and images. When I use my current workflow, the images get noticeably pixelated.Does anyone have tips or specific settings for how to compress PDF with images but without losing quality when there are lots of visuals involved? Is there a specific compression algorithm I should look for, or perhaps another tool that handles image downsampling better?Appreciate any advice!

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u/sbktmkc — 9 hours ago

SoftwareDistribution folder taking around 40% of C: drive space, preventing updates.

After attempting to update my system to Windows 11, version 25H2, Im presented with the "Setup needs space to update" screen. I use an external drive, but when it asks me to free up an extra 2.15 GB on my C: drive I find myself at a complete standstill.

I have already done all of the recommend ways to free up space through countless YouTube videos, Reddit posts, etc, deleting apps, deleting temp files, ANYTHING.

After using a program to see exactly what was taking up so much space, (WinDirStat) I discover that my SoftwareDistribution folder, spicifically its downloads, are taking up around 40% of my space.

After following tutorials, I attempt to pause my updates using command prompt and deleting ALL the files in SoftwareDistribution > Download (Which took forever btw, deleting so many files at once often stops windows from "calculating" things, keeping it at 0%, resulting me having to delete the files in batches.)

After a system restart and enabling updates again, I check for updates only for that same "Setup needs space to update" screen to pop up again. Checking my SoftwareDistribution folder again, the same files I JUST deleted are back and boating my system again, keeping me from updating.

TLDR: It seems im in a loop where an update is in need of space, in which such space is being taken up by SoftwareDistribution due to Microsofts update checks.

What do I do??

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u/noonathon8000 — 9 hours ago

Thousands of mp3 files in trash

I use the Everything search app on my PC (Windows 11 Pro - version 25H2, i7, 32GB RAM, 2TB SSD). When starting the app, I noticed that the default listing includes 3,000+ mp3 files, which are located in the trash. All are listed as 1kb. I tried emptying the trash, but they still show up. I tried copying one from Everything to the desktop and opening it, but got an error in my media player. I tried refreshing the list and even a forced rebuild of the index. The files still appear when viewing Everything and/or when viewing just audio files - even after emptying the trash - see attached image. Is this a Windows 11 issue or an Everything issue? Anyone have any idea what these are and/or how to get rid of them? TIA for any help

u/imthepipe — 15 hours ago

Can't drag files between the tabs

Any way I can fix this?

- Windows is fully updated.

- I just reinstalled windows. I've never had this issue before. Just noticed it on day 2.

- Tried googling as much as possible and literally could not find a similar issue. As all the issues were with people not being able to access tabs.
- I did have Explorer patcher. I fully wiped it and it did not help. I've used it for years and I don't believe it has
- Version 25h2

u/TheVers — 15 hours ago

Cannot update to 24H2, 25H2- VMEM error

I've been having this absolutely wonderful issue. When I try to update my laptop to 24H2 (and once 25H2), when restarting after installation. On the blue screen, I get "Stop code: PAGE_FAULT_IN_NONPAGED_AREA (0x50)" and codes

  • 0xFFFF802726D9B92
  • 0x000000000000000
  • 0xFFFFF80296B41E8F
  • 00000000000000002

Under "Reliability History" where you can see the failed installation history, I've gotten error codes "0x80242016" and "0xC1900101" which is are windows client update error and drive error respectively.

I have tried everything I could think of including but not limited to

  • memtest86 (the windows mem tester blows and didnt work)
  • windows drive check
  • updating after deleting but before reinstalling all dGPU and iGPU drivers which was a pain because it would automatically reinstall those drivers, so I had to somehow download the update, and restart to safe mode to delete the drivers while update was staged
  • deleting all kernel level software (FaceitAC, Vandguard)
  • deleting some other apps that were causing issues in reliability history
  • updating bios

Nothing has worked. I want to avoid doing a clean install because im a computer engineering student and it would maybe take a whole week to set up everything again, and im getting a new laptop in 6 months anyway.

Any help would be appreciated.

Specs:

https://preview.redd.it/3z54oqtu5vtg1.png?width=594&format=png&auto=webp&s=2617dc4f1f457850fb2362c68166fbb51ad97f0f

Also has 3060 laptop dGPU that is off most of the time anyways (not a mux switch but Asus software switch).

reddit.com
u/Kareem89086 — 11 hours ago

Can't login to Microsoft for past year. I get multiple errors such as the following:

These two images appear after I entered in my email and password. I've cleared my cache and cookies, did the ip release/renew cmd commands, reset my password, and I've waited between logins up to 3 months to see if I was potentially locked out. Researching other methods that have worked for other redditors includes using this specific link (https://account.live.com/proofs/manage/additional) and it takes me to the error page as well. Does this on Edge and Mozilla... Thank you in advance.

u/deadcowww — 11 hours ago

Is Onedrive working without my permission?

Windows 10 user here. Noticed that several of my desktop icons are displaying green checkmarks, and various FAQs say that this means Onedrive's backed them up to the cloud.

Thing is, I disabled OneDrive. Don't want it. It shouldn't be running. Am I missing something here?

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u/BrianSiano — 11 hours ago

Windows stuck in sleep after closing the lid

When i was done working i pit my laptop to sleep(just closing the lid) i came back after 30 minutes and i open it and the light is flashing like the way it does when in sleep i tried pressing the buttons nothing is happening the fans are still on aswell i press the power button to turn it off but it doesnt turn (i already did everything gemini told me to but its not working.). the laptop name is: hp envy x360 14-es1013dx I can't provide any specs about the build because it's stuck in sleep.

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u/RelevantDot5806 — 23 hours ago

windows search bar is showing searches that i never made

This has been going on for a while of random nonsense appearing in my search feed, but I'm just confused and wondering if there's any answer to this. I made my current account back in December, and I've never logged into any other devices than this laptop that I created it on. Nothing else suspicious has appeared far as I know besides this, but I'm just confused/

https://preview.redd.it/sx6gmmp9sutg1.png?width=569&format=png&auto=webp&s=23c4db7f7255a84c96c87eb2ac0a290404c4598b

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u/algebraIien — 12 hours ago
Week