r/techsupport

Hello I am having an issue with a couple computers in my house in that they will not connect to the wifi. Not that they can find it and just wont connect they don't have the option at all for wifi like its jsut not there. They used to connect to the wifi totally fine then about 2 weeks ago no wifi at all. The wifi works, phones can connect to it jsut fine my xbox can connect to it and at least one other comupter can connect to it. The two computers that cannont is my PC and then an HP laptop. Both of them are running Windows 11 25H2. My Pc has a B450M DS3H Wifi V2 motherboard if that means anything. I hvae tried to restart both computers that did not work. I have restated my modum that did not work. They are not on airplane mode. I have tried some troubsotting already to no success. I have tried going into device manager to find the router but i don't see it even if I select view hidden devices. I have no option for troubleshooting in nertwork settings. When I run command prompt and try to ping 8.8.8.8 which I saw in a video it looks fine, I am getting a response at least. My PC I can connect to ethernet so its not a huge deal but the laptop doesnot have an ethernet port so it really needs this fixed. I can supply more info if needed i tried to get everything I could think of in this post. Any help would be appreciated.

im trying to instal windows on a ssd but it always go back to the instalation screen, and if i remove the pendrive it just go back to the bios

Hello, i recently got hacked in like a hour and my instagram got hacked, my roblox account got hacked, my gmail, google, facebook, youtube, paypal, ebay, amazon and other got hacked too. could someone help me, like i would like to find the source and then take action, im currently doing a virus scan on eset. what would you suggest for me ?

I’m mainly looking for information as too who i can call too have come out and either diagnose, or diagnose and fix my internet issues. My ISP has already sent out two people that did something, but didn’t help the situation.

First thing they did i’m not entirely sure but the second time they installed some “wifi extenders” that is a small box called Eero.

I mainly game and my PC parts are all about 5 years old. I play every game on the lowest settings and i just cannot get a stable connection.

Ethernet/Cable connection is not an option, my ISP “doesn’t offer it” whatever the fuck that means.

Are there any other companies/professions i can call to come out and diagnose/diagnose and fix my connection issues?

If this is not appropriate for this reddit, i apologize and ask where i can post this post.

I've discovered you can get into preloader mode by powering off the device, then holding both volume buttons and plugging in USB.

Bus 001 Device 030: ID 22d9:0006 OPPO Electronics Corp. OPLUS Preloader

mtkclient does successfully detect my device, but doesn't fully connect.

Preloader - [LIB]: upload_data failed with error: Unknown: 0x1d18
Preloader
Preloader - [LIB]: Error on uploading da data

BROM mode is inaccessible from the latest a12 update, so I can't easily unlock the bootloader, even with mtkclient. I've also tried:

• Using SP flash to flash a11 firmware to allow for BROM mode (I will try with mtkclient, but unsure exactly how to flash with it)
• Install deeptesting app
• This method might work if I can get the device to properly connect to mtkclient

Once the bootloader is unlocked, it should be possible to install a custom recovery (e.g. Orangefox). I couldn't find a ROM custom to the RMX2111, so I will have to install a custom ROM.

Full mtkclient output:

Preloader - Detected regular mode !
Preloader - CPU:MT6853(Dimensity 720 5G)
Preloader - HW version:0x0
Preloader - WDT:0x10007000
Preloader - Uart:0x11002000
Preloader - Brom payload addr:0x100a00
Preloader - DA payload addr:0x201000
Preloader - CQ_DMA addr:0x10212000
Preloader - Var1:0xa
Preloader - Disabling Watchdog...
Preloader - HW code:0x996
Preloader - Target config:0x5
Preloader - SBC enabled:True
Preloader - SLA enabled:False
Preloader - DAA enabled:True
Preloader - SWJTAG enabled:True
Preloader - EPP_PARAM at 0x600 after EMMC_BOOT/SDMMC_BOOT:False
Preloader - Root cert required:False
Preloader - Mem read auth:False
Preloader - Mem write auth:False
Preloader - Cmd 0xC8 blocked:False
Preloader - Get Target info
Preloader - HW subcode:0x8a00
Preloader - HW Ver:0xca00
Preloader - SW Ver:0x0
Preloader - ME_ID:3D0372EA606FFA23AE4BEE7B8DD202AB
Preloader - SOC_ID:2393978B0C2919BA0D5704845B4C7AA7F174E2AF5BA83E269E57A36FAE6FFECD
Preloader
Preloader - [LIB]: upload_data failed with error: Unknown: 0x1d18
Preloader
Preloader - [LIB]: Error on uploading da data
Preloader - Status: Waiting for PreLoader VCOM, please reconnect mobile/iot device to brom mode

if I try to check my download queue, it gets permanently stuck on a grey screen, if I go on a game, then leave that game to join another one, nothing happens and I can’t play anything, if I try to turn it on, only occasionally will it turn on, and half the time it just freezes, so I unplug the hdmi and put it back in and it gets stuck on a black screen, I can’t afford repairs so it might be time to retire

Hi,

Not sure if this is a Windows bug or a program bug that I'm just unaware of, but it seems to have been plaguing my computer for a very long time. I've effectively replaced every component in my computer and still have the bug, so that only leaves Windows and a program.

Basically, my computer is perpetually registering a phantom input (as if the alt or control key is being pressed but when I go to keyboard testers, it shows nothing)

I've had this issue for years at this point, and if I remember correctly, I even had the issue in older Windows X. I'm on 11 Pro now, and just did a fresh reinstall, and the issue persists. 

I have brand new peripherals(replaced and checked with alternative peripherals for this issue). MX Master 4 and MX keys. 

Here are a few examples of how it shows up and screws up my work floor or gameplay. All of these issues are temporarily resolved by restarting the computer (over the years, this has cost me dozens, if not hundreds, of hours.

1. In Premiere Pro, I often find I'm clicking things or trying to drag things along the timeline, and it all but doesn't work. Some of my shortcuts that I have set to mouse and specific buttons don't work as they should or at all. 
2. In Photoshop, I have similar issues where certain commands won't work. Things will just be finicky, and I will just be having an overall bad experience,e as if there's something wrong with Photoshop, op not that Photoshop is innocent
3. In Chrome, I often find that I can't pull a tab away from a window to separate them into two windows. It just won't let me. I also find tons of issues in apps like YouTube, and my Chrome page just hangs until I press something. So if I try to load into a new web page by typing in something in the address bar, it'll just stay loading until I press something else on the Chrome window, and then it'll go to the next page. 
4. In most games, I run Dead by Daylight & Battlefield 6, but it's not exclusive to them, while I'm using the controller. The on-screen buttons should show up as an Xbox controller, but they persistently show up as keyboard keys as if something was being pressed on a keyboard, and it stops me from doing certain things within the respective games. (For example, I can't access the upgrade screen in BF6 Redsec)

The issue is not limited to these things. These are just a few examples. 

THINGS I'VE TRIED TO TROUBLESHOOT.

1. I've used the reset button within Windows. 
2. I recently updated my BIOS
3. FULL REINSTALL

 I don't even know where to start if it's an individual program that's causing this.

It's a very difficult issue to troubleshoot because the issue doesn't always happen, more like once or twice a day.

I9-12900k

4080 strix

Asus z790-e gaming wifi

64 GB vengeance 

Rmx1000

3x nvme

1ssd

1 PCIe capture card

Aio cooled

Icue fan system(not this recent purchase)

To be honest, I'm absolutely desperate for help before I have to send my computer out or have somebody look at it externally. This is my work machine, and it wastes tons of my time and is extremely frustrating. 

Any help or assistance would be much appreciated.

I was handed this laptop a bit ago but they don't have a charger for it and I don't own a dell laptop charger. I was wondering if it would be possible to charge or at least turn the laptop on with a HP charger

randomly started getting this error message. restarts my pc after a couple of minutes. Not quite sure where to go from there.

So, i have a Lenovo IdeaPad Slim 3 (if that helps at all) which i got about a year ago and, to be honest i wasn't great at taking care of the battery so it ended up dying quickly and even began swelling.

I managed to get someone to remove it, thankfully, but i've received comments from some people about how if i keep it without a battery it will just start degrading the more i use it. To me it doesn't make that much sense since i believed it would just work like an usual desktop pc as long as i kept it plugged in, but I can't help but feel a bit worried about if they're right or not. I do use it very often during the day, so i don't know if that will affect it in any way.

So I just bought a new home and the way the house is setup I’m not able to hardwire my console. I plugged my ps5 up and instantly was having packet loss. I have spectrum 1g with new equipment. Me and my wife have a gaming room and today she plugs her ps5 up (5 feet away from mine) and doesn’t have a single issue. I have changed the dns server and the mtu or whatever it is and still no change, does anyone have an idea on what to do?

Heyyy, ich war gerade am Zocken und der PC hat sich aufgehangen, weshalb ich ihn manuell neu starten musste. Bei neuem Start hatte ich keine Bildausgabe und die Debug LEDs zeigen folgendes an. (Siehe Bild)

Hat jemand einen Lösungsansatz? (Anstatt erstmal irgendwas Simples Schnelles, bevor ich irgendwas auseinanderbauen muss :P)

Ok so I use windows 11. For headphones i use wired ones samsung on front aux jack on my pc case. before cleaning my pc everythinh was ok but after cleaning it now whenever i boot up pc i have x next to sound icon on bottom right corner and I have to go to device manager and scan for hardware changes in order for x to go away and audio to work. i tried reinstalling realtek audio device several times and adjusting cables inside the pc but nothing works.

NVIDIA system information report created on: 04/05/2026 07:17:14

NVIDIA App version: 11.0.7.228

Operating system: Microsoft Windows 11 Home, Version 10.0.26200

DirectX runtime version: DirectX 12

Driver: Game Ready Driver - 595.97 - Tue Mar 24, 2026

CPU: AMD Ryzen 7 7800X3D 8-Core Processor

RAM: 32.0 GB

Storage (4): SSD - 931.5 GB,HDD - 465.8 GB,+2 more

Graphics card

GPU: NVIDIA GeForce RTX 5070

Direct3D feature level: 12_1

CUDA cores: 6144

Graphics clock: 2557 MHz

Resizable BAR: Yes

Memory data rate: 28.00 Gbps

Memory interface: 192-bit

Memory bandwidth: 672.048 GB/s

Total available graphics memory: 28183 MB

System video memory: N/A

Shared system memory: 15956 MB

Dedicated video memory: 12227 MB GDDR7

Video BIOS version: 98.05.28.00.9b

Device ID: 10DE 2F04 89E61043

Part number: G147 0070

IRQ: Not used

Bus: N/A

>!Updated Secure Boot certificates are available on this device but have not yet been applied to the firmware. Review the published guidance to complete the update and maintain full protection. This device signature information is included here.!<

>!DeviceAttributes: BaseBoardManufacturer:Gigabyte Technology Co., Ltd.;FirmwareManufacturer:American Megatrends International, LLC.;FirmwareVersion:F67;OEMModelNumber:B450 AORUS ELITE;OEMModelBaseBoard:B450 AORUS ELITE;OEMModelSystemFamily:B450 MB;OEMManufacturerName:Gigabyte Technology Co., Ltd.;OEMModelSKU:Default string;OSArchitecture:amd64;!<

>!BucketId: bc8a2d299018d97c7dad86346544cebf0a9ceabfee9faf62312fedb1bd9789dc!<

>!BucketConfidenceLevel: Under Observation - More Data Needed!<

>!UpdateType: !<

>!For more information, please see https://go.microsoft.com/fwlink/?linkid=2301018.!<

Guys , Anyone knows how to fix this error? Secure Boot is On in Bios Standard

But always fails to update Secure boot cert in windows.. thanks for the help in advance :D

Specs: Ryzen 9 9950x Radeon Rx 7900xtx 24gb 2 kits of this ram (64Gb in total): DDR5, 16GBx2, PC5-48000 6000MT/s; Viper Venom Performance Memory (PVV532G600C36K) TUF Gaming B650-E wifi motherboard

Power supply: Gigabyte UD1000GM 1000w 80 + Gold modular Operating system: Pop Os (Gnu/Linux) Memtest86+ was run for 12h with 0 errors a month ago. Today I am running memtest again. If needed, I will add in the results of it after completing the 12 hour test run.

ISSUES: When EXPO profile is applied or any changes related to memory are made, system constantly POSTs in safe mode. Today after changing boot order and changing nothing related to memory, bios decided to get stuck with yellow bios light. I have waited for 10 minutes until I forcefully shut it down. After the shut down and booting up again, the system tends to boot correctly, unless any changes related to memory where made. Both EXPO I and EXPO II result in system POST in safe mode. To be clear - system NEVER boots correctly if ANY changes related to ram, dram where made.

A more unusual issue is this: during gameplay of No Man's Sky I would randomly get a yellow bios light. After changing proton config it appeared that random yellow bios lights during gameplay dissapeared and thought that they where fixed, however I was wrong, got one after 5 minutes of gameplay the next day.

HIGHLY IMPORTANT DETAIL: I had similar issues before, however, at that time yellow bios light would happen randomly even if system would be under no load. If yellow bios light would occur, the system would reboot. Motherboard was retured as after testing it was recognised to be faulty and replaced with my current one. This time, yellow bios light during usage appears to happen exclusively during No Man's Sky gameplay. If yellow bios light occurs, the system DOES NOT reboot itself, it remains stuck until I forcefully shut it down and boot it up again. While running native linux games, I didn't notice this issue, including heavily modded ones that consume 12-20gb of ram. I would say that further testing would be needed to see when it happens during system use exactly, however I am more concerned about the main issue - system POST every time there are any changes related to memory.

IF ANY ADDITIONAL DETAILS ARE NEEDED, I WILL PROVIDE THEM AND EDIT THIS POST FOR EVERYONE TO SEE THOSE DETAILS

All of my parts, excluding RAM are under warranty and are replacable

I got a new pc about 6 months ago, since I’ve got it everytime I turned it on it completely drains my WiFi making all other devices in my house not be able to run, I’ve tried installing a new os, new ram/ssd, uninstalling and reinstalling all drivers related to networking and switching my WiFi entirely. I’m a little bit stumped to what could be causing this issue at this point as it’s draining over a 1tb of data. If anyone knows a solution I would appreciate it.

My middle button (the scroll wheel as a button) isn't working even though it's new, it's only been here for about two months now. It's been working perfectly fine but very recently the wheel itself started to make some friction when I scroll it, and the middle button started to register the click only when I click deep enough. If anyone knows how to fix it, please help me out. (No, I can't take advantage of any warranty 'cuz I've bought it from another country)

Hi everyone,

I'm on a Windows 11 desktop, of which the specs will be specified in this post. I have updated my OS to the latest version and my drivers (including AMD GPU and chipset drivers) are up to date.

Basically i've only had this issue while playing Risk of Rain 2, but to be fair I haven't done a lot of heavier gaming on this PC recently. Mostly games like Hearts of Iron 4, nothing too demanding. In other words, this problem doesn't happen on heavy load or while the temps are too high (around 65 degrees Celcius)

So what happens is: I play Risk of Rain 2, and after 15 to 45 minutes my PC just reboots. I don't see the Windows screen you'd typically see during a reboot, but my PC just restarts. I don't see any error, I don't hear any lagging sound or Windows 'beeps'. Something in either the game or my PC makes it restart, and I have no idea what that is.

Months before I started getting this problem I set up DOCP (RAM OC) and a curve optimzer for my CPU. I did this very carefully, doing long stress tests inbetween every step to get a stable OS. But I will specify the changes I made with the specs. I don't wanna throw it all out of the window just yet, but it might be relevant.

SPECS:

CPU: AMD Ryzen 7 5700X (OC Goes up to 4850MHZ, PBO set to -10 (previously -20)

GPU: AMD 6750XT

RAM: Corsair Vengeance LPX 32GB 2133 MHZ (OC DOCP to 3000MHZ, FCLK 1400 MHZ and voltage is 1.35V) Timings haven't been changed afaik

Mobo: ASUS AM4 TUF GAMING B550-PLUS (non wifi)

PSU: Corsair RM850x

If you need any other information, please let me know! Thank you for reading :)