r/StraightTalk

Anyone know when or why straight talk isn’t selling the newest iphone? it says out of stock and has been for awhile. Want to get a new phone and want to find a reliable place to buy it

Alright I don’t know if this a chime issue or straighttalk issue but I’ve been getting charged for phone that’s no longer in service that was set to autopay for months now.

Both sides are blaming the other so I just filed a FCC complaint.

Just be aware folks

They really need to learn to text or email about doing maintenance because I went to renew my service and couldn't access the app or website like work on communicating with the customers.

The longer I have my home internet with straight talk the worse it seems to get, the first month I had no problems, second month my Ethernet stops working on the router completely, third month now multiple times a day sometimes multiple times a hour the connection completely cuts out on all devices then comes back within like 30 seconds to a minute. I’m not even 1ft away from the router most times, anyone else have issues with this?

Check your bank! Straight talk does fraudulent overcharges, they displayed it would be $107 for my service, that is what i authorized then i checked my bank and they charged $150, third month in a row this happened!

Country: USA
Carrier / Network: Straight Talk Wireless / Verizon
Messages version: messages.android_20260417_00_RC05.phone_dynamic

Switched from a Straight Talk Galaxy A42 5G → Straight Talk Pixel 10a (new SIM, Straight Talk on Verizon). Didn’t disable RCS on the old phone beforehand... NOW I KNOW that I should have done that, but what is done is done. 😐

Since switching a WEEK ago, RCS in Google Messages won’t activate. Straight Talk's tech support is completely worthless. I've been using ChatGPT to help keep track of what I've done and offer solutions. I had it generate a summary below.

**What I’m seeing:**

* Started as **3001 (activation ongoing)**

* Now consistently **“Not supported” – Code 4002**

* SMS/MMS work fine

**What I’ve already tried:**

* Used Google’s RCS deregistration tool

* Cleared cache / force stop Messages

* Verified number is correct (+1 format)

* Turned off Wi-Fi, used mobile data

* Left RCS OFF for **48 hours**, then retried

* Checked Google account → multiple “verification in progress” entries - got that down to one Pixel 10a in my list of phones. Also got rid of my old phone showing up there.

* Contacted Straight Talk multiple times. They tried having me remove a physical SIM and use an E-SIM instead. None of that worked, and I went out and bought a new physical SIM, and factory reset my phone. (That's how I ended up with three Pixel 10a phones in my list of phones in my google account, but like I said above, that is back down to one).

* Had them do a **network reprovision + IMEI re-registration**

* Rebooted and retried → still 4002 immediately

**Current status:**

* Pixel 10a

* Straight Talk (Verizon SIM)

* RCS = **Not supported (4002)** no matter what I do

**UNASHAMED CRYING AND BEGGING FOR HELP 😳:**

My old Samsung Galaxy A42 5G had RCS working perfectly fine before I switched phones.

H E L P ! ! !

I'm very tech savvy, but I am at my wits end and want to move on with life. This has been a long week!

This has happened before. Can’t text or call anyone unless you have an iPhone which is only thanks to apples iMessage and FT audio. Before I would turn my phone off then back on and receive a flood of texts from android numbers. Now though, that doesn’t even happen and I’m just shit outta luck. And my phone is updated. Also at work watching a video it would just buffer for like 5 min.

Essentially looks to me like my data straight up doesn’t work. Which is unlimited btw…

I’ve missed out on someone trying to reach out to give me food after a 12 hour shift and not being able to borrow a car for errands. All in 12 hours lol. I hate straight talk. All these posts about Customer service, and thinking about my own experience makes me wanna not bother and look into cricket. I’ve heard better things about them anyway.

Anyone else have this issue?

I've been calling straight talk technical support on a loop since 10am for No Network issues. It's now 8pm or so. An entire workday has been spent trying to convinve agents that I need my device looked into. 20 agents so far. 5 hours on hold just waiting for supervisors as normal tier techs don't have any tools I guess. This. Is. Straightalk.
Currently hunting for another provider. never again...

Update: 10:55pm cst
Support shut down. I was on the phone with them when it happened. They told me they were transferring my call to a supervisor right around that moment. When they transferred I got a call from Verizon Support that "beeped in". At this moment, I answered the call and placed the other on hold. It was dead air. I then merged the calls. I was only away from the call for about 2 seconds. After merging I got a feedback loop. The agent somehow transferred the call to my own phone and left the conversation.

I've also encountered the infinity mute. Where the agent tells you they are working on something and then mutes you indefinitely. They wait until you hang up, and then they push into aftercall and take the next call I assume.
In total, I spoke to over 30 agents today. I collected over 20 agent ids. All of which I am sure are useless to possess. Por que? Who cares?....

I still have no network when I try to call when I have 5G and full bars. I tried app chat support, phone support, facebook messenger (which they funnel into a secure chat via verizonvalue.chat.sprinklr.c om/

What I have allowed to happen today is embarassing. Straight Talk has literally led me to become mentally ill - and I let them do it to me. I could have stopped and got new phone service earlier this afternoon. It was stupid of me to think they would try and help.

Update: Next day 5/7/26 10:03am cst
No service still. Filed complaints with FCC.
No one is talking with me. Chats go dead after a few interactions. Supervisors all hang up and disconnect after simple troubleshooting. I've not been able to remain with same agent on any chat or call for more than 20 or 30 minutes before I suddenly disconnect.

TL:DR
I stayed on the phone with straight talk for 14 total hours and still don't have working phone service.
I'm obviously stupid.

So here is the deal. Walmart home office and Verizon decided the Straighttalk reps were redundant. Mosaic(a division of Acosta) is going to come in and train the Walmart associates and the WSP(Premium, OSL, or 20/20) partner on the the current deals, promotions, etc. There will be 0 touching of phones outside of the box or migration of data but Walmart intends for both associates(when the WSP isn't in store) and the WSP to perform the promo barcode generation through the elo tablet and for the Entertainment associates to be trained and knowledgeable about the product along with your WSP partner.

Hey all! Hoping this can get some traction here...

Just made this Reddit account today, so this is gonna look SO fishy, but I have a 25-pack of StraightTalk $30 prepaid cards that I purchased last month, and now have no need for them (went to T-Mobile). They're for 1,500 minutes, unlimited text, and 100MB. They go for $30 a piece, but if I could get $20 each for them, I'd be thrilled! I have the cards physically, but could send photos of the code scratched off upon payment. If you're interested, send me a message! I can do Cash App or PayPal.

Thanks guys!

https://preview.redd.it/3dwwy39yhyyg1.jpg?width=3000&format=pjpg&auto=webp&s=7ee4d24c1ac5e80c138032ee2f16fcc13d5dec21

https://preview.redd.it/4hlt449yhyyg1.jpg?width=3000&format=pjpg&auto=webp&s=5dd69390ebfd068fab130583b73823aef7a06bb9

So i just came here to say this i always get good service at my house and its a kind of rual area but when I go somewhere else out of state it will just change to extended network very interesting I mean im fine with it but interesting

Forgive me if this has been asked (I tried searching) but does anyone know what carrier the 13 runs on? I tried looking on the site but didn't see anything. Also does it come ready to activate or do you need the addtional SIM purchase? My son broke his phone so I'm scrambling to find a decent not too junky replacement. Thanks!

I received a phone upgrade for the A17 5G (128GB) to replace my mom's aged A03 (32GB) phone. I can't use wifi or a transfer cable to transfer all the data from the old phone to the new one because the old phone apparently needs to make a backup of the data first before it will transfer it and there's not enough memory on the old phone to do so. I have read through various instructionals to use the cloud, backup on a computer, etc. but the issue is not picture or video storage as that is stored on the external sd card. The issue is with the installed apps themselves which take up nearly the 32GB of allotted internal storage.

I have managed to transfer some apps, call logs and contacts but can't transfer her messaging data which is around 10GB. The phone still wants me to free up another 7GB of space for the transfer but there's really nothing left to get rid of without deleting all of her messages which defeats the purpose of the data transfer in the first place. I have force stopped, cleared cache and unenabled various apps but can't find another 7GB to dump to make the transfer. My mom is still new to the mobile game and doesn't understand why she needs a new phone to begin with, even though her current phone is nearly unresponsive and slow as molasses due to having nearly full memory and being a very budget phone to begin with. Any tips to get the messaging data transferred so she can have a relatively seamless experience with switching to a new phone?

Hello, I ordered a phone through Straight Talk 4/29/26. I just had a conversation with chat and the agent looked up the order ID number and said there wasn't an order in their system with my email address. I uploaded the email I received from straight Talk after the order was placed, The previous agents mentioned the phone was on backorder so now after today's chat I decided to call my bank and report the item was cancelled. How often does a situation like this happen with Straight Talk?

After waiting maybe three days I ordered a different phone through total wireless a few days ago and the phone was delivered today, I didn't want to spend extra money to order another phone but I really needed a new phone A.S.A.P.

I know that the hotspot on the $65 plan is throttled to 5mbps download and upload, but I end up getting a lot lower than this in kbps (as per speed test of connected PS5 Pro); which causes some issues.

On the $55 plan it is very fast, much much faster than 5mbps with no problem, so why on the more expensive plan can it not run the promised 5mbps constantly or even regularly? I know 5mbps is pretty slow I’m not looking to get much out of it I just want the consistent 5mbps as promised, I don’t see a reason I should be getting numbers like ~236kbps.

I’ve tried getting ST support but can only get the bot which tells you to reboot your phone and reach back out if the problem persists to then tell you to restart your phone again and reach back out if the problem persists…

So I am going to buy it online and then pick it up in the store. I'm confused about how I actually pay for the cellular plan. It says it's already prepaid, but how and where do I actually pay the monthly bill? Where do I actually set up my Straight Talk account and activate the phone? What do I do if I want to cancel the plan after a few years? Where do I go to do that? Also, what is Walmart+? Do I need that?

So I bought her a straight talk SIM card and her phone is unlocked. It says she don’t have a phone number on her phone and also it shows she has service. She can’t call me or text me

Hello, my child is currently using my old iPhone 11 that speakers are blown, so can only be heard on speaker. Since I have the credit, I’d like to get a new phone for her .

Since she’s only 9, would you suggest iPhone 13 (only paying $4.99 shipping) even though the longevity may not be there? Or do I go with 16e as she doesn’t need all the bells & whistles for longevity..($100 out of pocket)?

Would like phone to last 3-4 yrs — FWIW, she’s had the iPhone 11 & hasn’t cracked the screen yet, very responsible - knock on wood.