r/Nordstrom1901

I know we can't use our major credit cards with our employee discounts you american express, capital one etc... so I had asked if we can use afterpay with our discount, she said if you have the physical card but afterpay doesnt offer a physical card its just tap unless I use afterpay to buy a gift card and use the digital gift card with my discount she said we are not allowed to do that... I told her I've been doing that with my capital one, she said well you're not supposed to

So is this true??? Cuz I've been doing it with my major credit card buying a gift card and then using the gift card with my discount, who has more info on this??? I looked on workday and I didnt see anything about it, unless I missed it

Nordstrom DEBIT card -

Short story - Everytime you use the debit card, it will pull that amount from your checking account automatically. Anytime you return something, you have to wait 3 business cycles and then a check for the refund gets mailed to you, set to arrive in 10-14 business days.

Long story - I just learned that with the new credit company handling the debit and credit cards, if you use the debit card, it pulls from your checking account even if you have a credit on your Nordstrom account from returning an item.

And the only way to get your credit ($$) returned to you is by waiting 3 billing cycles and then they MAIL the check to you that will arrive in 10-14 business days. So...yeah. And there are no other options. I asked.

I have a credit of over $500 and had no idea since it did not roll back automatically like it had in the past to my checking account. My card was not working in the store (not related to my finances but to having the incorrect checking account # which I don't understand how that was possible) and they told me about the $500 credit I have over the phone when the sales rep had to call the company. My card worked after they updated my checking account number - which I have no idea why it was suddenly incorrect- and then I paid for the in store item. It was almost $100. Today, I saw a charge on my checking account. Confused on why I would have a charge with a $500 credit, I called the 866-491-7860 number and that was when I was informed of the new way the debit card will be handed. Crazy. I am now waiting for a check to come in the mail to me for the credit on my account. 😵‍💫

Had a 700$ order stolen by ontrac and Nordstrom is refusing a refund because it was marked delivered screw Nordstrom ill never shop with them again

Hi all,

I’ve read of posts about fragrances and returns on here however I purchased a fragrance on Friday and they mentioned free engraving and I agreed. But $388 and 2 days later, the scent doesn’t last more than an hour on me.

Are fragrances that got engraved not returnable at all? Or does it also fall under the case by case basis?

Thank you in advance to those that can help. :)

I'm planning on ordering HOKA shoes (non-designer) from the Nordstrom website because of its return policy. I was wondering what the general time limit is for returning shoes, since the website says there is no time limit, but I would be inclined to think that nobody is going to take back a 1 or 2-year-old shoe. I understand this is usually under the employee's discretion (so nothing is 100%), but I'm curious about other people's experiences.

Note: To clarify, I don't plan on abusing the system. Hopefully, nothing goes wrong, and I keep them. I also already tried in-person at another store, but walking on smooth ground vs concrete is different.

UPDATE: Apparently, some people just like to assume the worst of others and can't seem to read properly. Can't believe I have to clarify this, but when I said "nobody is going to take back a 1 or 2-year-old shoe" as in a throw-up question/thought, because when things are vague, it's normal to set bounds and leave it open. People have different experiences and have proven a statement wrong before.

If you purchase say a fragrance from an SA and then you later return it, does that SA know it’s you who made their credit go down?
I’m wondering this because if an item doesn’t work out, will they know you returned it when they look at their sales?

Sometimes if an item doesn’t work out I end up keeping the item I don’t need just because I’m nervous it will upset the sales associate who helped me.

Hi!! So I’ve been working as a salesperson for about a week now and I wanna hear from shoppers!! How can I not seem annoying or pushy as a salesperson? What makes you feel comfortable as a shopper when a salesperson wants to help you? I don’t want it to seem like I’m just pushing my clients or shoppers to just spend money even though if we’re being honest it is a factor because it’s how we get paid. But I don’t want to seem annoying. When you shop what makes you think hmmmm I’m enjoying this experience. In general too!! Any advice is appreciated :)

Hi everyone,

I recently got an offer/interview with Nordstrom and I’m nervous about the background check process. I have a couple misdemeanors from college related to having a fake ID and underage drinking when I was 20 years old. They are not theft, fraud, or violence-related.

I previously went through a background check with FedEx, and after the report was reviewed manually, I was told I was ineligible for the position. I assume it was likely because of the misdemeanors.

I was wondering if Nordstrom does individualized/manual reviews as well, or if their process is more automatic. Has anyone here been hired at Nordstrom with misdemeanors on their record, especially for retail/sales positions?

so if anyone else is an RLTP right now what’s your feedback on the program. Ours is about to end in like two weeks and they have not really sat us down to talk about placements or offers yet explicitly . My manager came to me and said there aren’t many positions in our city available but I can stay on the team as a salesperson until something opens up.

How are yall doing and are yall staying.😂😂😂

Hi, if there is any employee here... salesperson. what is up with this redbook at the register... teammates look at it but they dont seem to pay attention to it, in other words, like they tell me oh we dont follow that... why tf are the managers spending time HAND writing this when it is not even respected?

Is anyone else looking forward to this year's Anniversary Sale??? Cause I am!

Hi!

I'm being interviewed after previously being rejected for the same job. Has anyone been hired when this happened to them? I have all the qualifications and am experienced in the field. Last time the person hired was a long time employee in that department.

I have a pinup tattoo of Elle Woods in her bunny costume. It’s not sexual in nature at all. It’s not quite American traditional style but very similar, since that’s the artist’s main style. It’s just a very traditional pinup tattoo, that happens to be in a bunny costume. Do I need to cover this? Is it considered distracting?

Also. I was looking at the workday and saw that there are some pipeline positions that we can put our resume into for assortment planner, assistant buyer, and merch analyst. I was thinking about doing this and wanted to know if folks are happy in corporate or what’s the culture like up there. And are they likely to get back to you.

I’ve previously been an assistant buyer at another company and now I’m at Nordstrom stores. What’s it like? Is it difficult. And does being a merch analyst prepare you well to be an assistant buyer?

Has anyone been a pacesetter/top seller ($1M+) and decided to pursue management? If so how much did your yearly sales decrease by?

Currently contemplating making the move…

Currently a rack employee full time (with previous few years management experience mall store) with an offer to go to a full line as an ADM. My goal is IM but this adm role seems like a step up and career stepping stone. Is this position worth it ? What are the shifts like?

My Husband gave me a nice amount of money to spend in the Beauty department at our local Nordstrom.

I contacted someone there to see if they where still working at Nordstrom & I know that they got my message and last I’ve heard they where still working there.

She didn’t reply back so the Nordstrom website got a good Sale from me.

Moral of the story is to just reply. I would have waited for her on a scheduled day to give her the sale.

Anyway, this week we get 3x the points in beauty so I’m excited for that and to get all my goodies!!! 💖

Hi! I just recently became an ADM at Nordstrom Rack and you know, besides training and directing my team; I have to do a lot of truck and since it’s my first time ever in a position role like this, I can’t help but be nervous about my current merchandising skills — because I’m not used to do truck as often (I always focus on doing go-backs and recovery).

Does any employees here have any tips that can help me out in how to merchandise better? Often times, I find myself trying to come up with ideas too! I’m comfortable in fill-in the floor but when it comes up to do some moves, re-merchandising and changing rounders, double-trunks and such; I don’t really feel comfortable because I think I’m doing it in the wrong way.

Whenever I get new stuff from the truck, I find myself struggling as well because my store (Tier 3) is way too packed with so much merchandise so most of the times I don’t know what to do with it or what to change. Any kind tips that can help this poor soul to be a better learner and ADM? Because I also want to teach new hires and my current team how to do merchandise. Any feedback is greatly appreciated!

so i currently work at a nordstrom as a sales associate, however i am planning on moving out of state to go back to school this august. i want to stay with the company, and i was curious if it would be possible to have my manager transfer me to a nordstrom rack location where i’m moving. there’s no regular nordstrom where i’m moving so it would have to be the rack, i haven’t heard of anyone being transferred out of state so i’m curious if anybody’s had an experience doing so, and if so how did you go about it?