r/Depop

Like what?? They asked for a refund and I confirmed twice there were no issues and when it was confirmed I said I couldn't do a return because there were no flaws and she solely didn't like the fit and then they made up there were flaws like stains. Both items were BRAND NEW with tags and I know for sure there were no flaws.

They started support with depop and depop said the item wasn’t as described and I think she added the stains to help her case because i literally confirmed with her there were no flaws. Surely depop can see that they were lying right??

Hi everyone i have never made a reddit post i always come on here to read other ppls experiences but it finally happened to me 😭 So basically i sold these juicy couture sandals and this girl repeatedly sent low offers and after no one else bought them i decided to just accept her offer (i believe it was $15) The sandals have obviously been used, they have some wear. Now this is where i could have done better as i only recently started selling on depop, i didnt write a description for the sandals i simply put the size and the title but the key part is i listed it as "good condition" because again There was some wear, i never hyped them up to be in new or pristine condition. the photos in the listing are EXACTLY what this girl received, if not even better because i cleaned the bottom of them and lint rolled every crevice before shipping. Once she received them she wrote these longg paragraphs and raised an issue with depop and i'll just let the screen shots tell the rest of the story. Please lmk ur opinions and if u think depop will even give me a chance bc i know they tend to side with the buyer 😭.

Measurements cleary in the photos. I swear people just see a size and buy shit.

There is a reason I put the pit to pit and length in a photo

like if it was ruined right when it came out the box why would you wait two weeks to tell me i’m unsure on how to even respond does she just want money? i feel like if that actually happened she would’ve dmed me on the first day if the heel was broken when it literally came out the box how could she wear it?

i never post here however i am a little lost. i bought a shirt from this lovely seller almost a month ago and it still has not been shipped. i previously bought a different shirt from this same seller and she really is lovely and has good reviews. i left her a good review for the previous item as it arrived a week after purchase and she is really friendly. i messaged her a few days after purchase asking if she had shipped the item as she said she would aim to ship it the saturday after i bought it. she has ignored my messages but has been active and i dont want to seem impatient or pushy or mean or anything so am hesitant to send yet another message. my item still has not been shipped after i believe 3 weeks post purchase. what should i do moving forward? do i leave it and hope i havent been scammed? do i take further action?

When it was still 8%, I had my whole shop boosted. Now that it’s 12%, I just decided that I’m only doing individual items because counterfeit items get waaaay more exposure than my authentic items (and yes I’ve tried other apps for reselling these type of items and still do the best on Depop. Only saying this because I’ve gotten a lot of feedback that I shouldn’t be using Depop for designer items).

When I go to boost (see screenshot), it kinda looks like a transaction and like you’re agreeing to a certain amount. Does it decrease when you set a discount, accept an offer, etc? This is the first time I’m boosting in this type of way so I don’t have any receipts to look back on. Thanks guyssss

This buyer has been rude for days now claiming I lied about the day I dropped off the item because tracking didn’t update. I shipped in 4 days which is longer than I’d typically like to ship but still within depop guidelines. She received the item today claiming there was damage during shipping. I mailed the wallet it a bubble mailer and then wrapped it in a couple layers of tissue paper. I’m waiting on photos of the wallet, but what is the solution here? The item was sold for $10 after I accepted her offer so I could just refund her to not have to deal with this, but I have a feeling she’s lying to get the item for free.

I keep trying to use the outfits feature to promote my shop, but it feels like I'm submitting my outfits to a black hole and they aren't being shown to any users. Meanwhile, low effort outfits stay at the top of the feed for 24 hours and all the items in those posts sell. Am I putting too much effort into mine? Has anyone successfully used this feature to boost sales? If so please give me some tips!

hi not sure if this is the right place to ask but i dont know where else to try!!

I have a juicy couture bra that doesn’t fit me right but i have no idea what size it is or how to measure it. the label info is so faded i cant tell, and i googled how to measure a bra but google only thinks i’m trying to measure MY bra size.

What would y’all do here? I wear a size small or xs should i just label it as that? what kind of measurements should i put in the description if any?

*not asking for authentication help, just dispute help*

I just bought a pair of sneakers and they appear fake. Also they were a little too small, but the seller was nice and she offered to exchange them for a different size, and messaged me the return address, but the return address she told me to sent them to was a totally different name with an address in Utah when I originally got the shoes from a guy with a New York address.

That discrepancy made me look at the shoes more closely and they really seem like replicas.

I reported it to Depop and tried to show proof with photos and comparing it to images of the sneakers from the manufacturer’s website, but I’m realizing now that probably won’t get me anywhere since I guess, technically, the shoes in the listing photo match the shoes I received.

I should’ve looked at the seller profile and caught the red flag instantly, huh 😭 it’s just all Onitsuka Tigers. anyway, anything I should do to help my case in proving these are counterfeit shoes when Depop inevitably responds and says there’s nothing they can do?

Anyone know the cause behind this?

I've seen posts on here of buyers asking ppl to try on clothes to see the sizing and it turns into them being a creep. This person has asked me to try it on for sizing because they're looking for an oversized fit but I honestly can't tell if its someone being off or if they're genuinely after the sizing. Can't see how trying it on would make a difference tho.

I know this photo should be spaced right when a rotate it but depop auto crops it regardless of what I do