r/uber

LOCATION: ITHACA / SYRACUSE, NEW YORK, USA

On Sunday night I was groped by my uber driver. His name is Tom and he drove a black Kia with New York plates, ending in 1188.

He apparently lives in Syracuse and looks around 55-65 years old, Caucasian.

I have made a report to police and to uber but wanted to post here as well to warn others. I believe he's been temporarily banned from uber while they investigate.

So turns out I’ve been getting charged $10 for uber one since November. I remember cancelling the subscription but it seems it did not go through. I have not used it at all during this time, but it won’t even let me speak to an agent about it or give me a refund for the past month. Can I dispute any of it with my bank??

I’ve turned off the marketing notifications but am seriously considering turning off ALL notifications and just hoping I don’t miss my ride because of how many “”time sensitive”” ones they send.

For some of my common trips I get eight to nine notifications, each one interrupts me trying to get out of the house because I check to make sure my ride wasn’t cancelled.

It’s usually:

- we found you a ride

- so and so is on their way

- get ready to meet your driver

- your driver is 2 min away

- your driver is arriving

- your driver has arrived / wait time charges

- buckle up

- door opening on bike lane

- don’t forget to tip (this is arguably marketing!)

- driver thanked you for your tip (this is too!)

This is WAY TOO MUCH. I don’t care if every one is potentially useful— they need to consider the overall and reduce it somehow.

Has anyone just gone to no notifications form uber? I’m thinking about it.

I've had a couple of fares now that have told me they picked the women driver option not because they want a woman driver.

But because it was the cheapest option.

I have blocked one of them (I regret not blocking the other) But this seems like a civil suit waiting to happen?

Is uber intentionally paying women drivers less?

Can anyone chime in and tell me if they've noticed this as well?

I have noticed also all my fare prices have dropped even though I am a diamond driver its been a struggle to meet my daily targets for the last week .

On Sunday I booked a ride home on my personal account as I normally do. Yesterday, I received an expense email from my work and thought it was fraud at first. Well it turns out, for some reason Uber switched my personal account payment in my profile (which was Apple Pay) to my corporate card. My corp card was the only physical card in my uber app since my default payment method was Apple Pay (which was connected to my personal card). This is beyond unacceptable for corporate customers and can cause repercussions at work. I make it a point to always check my personal account was selected and not my corp account (and it’s obvious for me if I accidentally select corp because the colors are different). I know for a fact I selected my personal account and I even used it the day before with zero issues (not to mention I use uber constantly and this has never happened).

Tried to complain but wasn’t able to get anyone on the Uber side yet. Will keep trying but wanted to see if this has happened to anyone else recently and/or to provide a warning.

I had two issues with payments today. The first involved a no-show: after the initial 2 minutes plus the 5-minute grace period had passed, they offered me an extra $1.21 to wait another 4 minutes. Since the ride was worth $80, it seemed worth the wait. The time elapsed, but the passenger never showed up and didn't answer their phone. I cancelled the trip, and they paid me a total of just $3.19—not even the standard no-show fee. Yet, as far as they're concerned, everything is "fine." The second problem: I picked up a ride to the airport for $41.50. I dropped the passenger off about 1,000 feet short of the location shown on the map—she had specifically asked me to do so. Fine. But then, my payout was reduced by $1.50. I reached out to support again, and once again, they insisted everything was "fine." It feels just like going to the grocery store and having my produce weighed on a rigged scale. They are nothing but licensed thieves.

On December 31, 2025, I created my Uber Drive account to drive in the city of Manta, Ecuador. I uploaded my documents and the registration of my vehicle, a 2026 BYD Yuan Pro. Everything was fine; I waited until January 3, 2026, and my documents were authorized. But suddenly, I received an error message stating that my vehicle was not authorized to operate in Manta. This seemed impossible to me, since it was through colleagues I knew who had the same vehicle and worked with Uber Driver that I decided to buy a vehicle to dedicate myself to working on the platform. In the following days, I wrote to support asking for help authorizing my vehicle and explaining the situation, but the response was that my vehicle was not authorized for trips on the list of eligible vehicles. This seemed absurd to me, since a colleague has the same vehicle as me and is working without problems. No matter how much I explained, they simply told me it couldn't be done. I contacted this colleague, and he told me that perhaps I had entered something incorrectly during registration, which is why I couldn't connect. I told him I had followed all the steps, and he told me to call phone support. When I called support, I was surprised to find that the automated message said my phone number wasn't linked to any Uber account. I sent the automated message back to support, and their response was to try again. But every time I called, I got the same problem; neither of them worked. I contacted this colleague again, and what he did was create another Uber account for me and ask for a different email address and phone number (at that time, I was completely unaware that creating another account was a serious violation). But in my desperation, I agreed, and when he called me to verify the photo and such, they deactivated both accounts—the one I had created and the one this person had created—with no option to appeal. I wrote to support about what happened, but the automated message simply didn't respond. The automatic system didn't tell me anything other than that nothing could be done. In a desperate attempt, and because of my colleague, he told me to permanently delete my main account and the one he created for me, and to wait a month before creating another account and trying again. What happened was that I requested the data deletion, and a month later my account was deleted (a serious mistake, which I'll explain later). After that month, he created another account for me, but the result was the same. I was very annoyed and created another account, this time with the same email and phone number I used the first time, but it was blocked again. So I decided to go to a physical center and explained the situation I'm writing about. The person who helped me mentioned that my account was created on May 25th for drivers, which is impossible because I created it when I first got my vehicle. He told me that the problem could have been solved in the app, to which I replied that they never helped me, even when things were simpler, and now that things are complicated and I'm desperate, they still haven't. But he still took down my information and... They uploaded my documents, told me they would escalate the request, and that I would receive a result within 72 hours. Last Wednesday, I checked my Uber account and it turns out they unblocked it, but at the same time, they blocked it again. This means they didn't completely resolve the problem and didn't delete the other accounts, which are still being blocked. I can no longer go to the service center because it's located in Quito, and the trip is too long. Since then, I've been searching for Uber profiles on LinkedIn and looking for a solution. So far, I do feel a little hopeful because one of the accounts was unblocked.

https://preview.redd.it/c6uph0ntuytg1.png?width=1079&format=png&auto=webp&s=d460aa9aefed57bc6c01d11b040723b9c5a12f17