r/superautomatic

I think my Gaggia Brera brew unit has given up the ghost after nearly a decade of daily use. For us that's perhaps 6000 shots.

Looking around while I would love to pick up a replacement brew unit on Amazon, the reviews make it sound like they are mostly questionable knock offs.

Is Encompass the only option in the USA for a genuine part? Saeco 996530003229 (11005921) is what I am looking at. Seems like it's about $100 inducing shipping plus tax.

So I ordered a new water tank for my Jura J6- it was damaged after shipping out for refurb with the BrewGroupTX- and Jura-parts.com came up when I searched and I ordered. It arrived yesterday with massive crack in the side, it does not even fit properly in my J6, and now there is zero way to contact them- their chat link is deactivated, they won't pick up the phone- I have been calling all morning. There is no link to email them either.

Anyone else had this problem? Or found a way to get to a human there? It seems my only recourse is to get a chargeback on my credit card or drive out to PA.

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New owner of a Phillips 4400 here (still with UPS somewhere between Calgary and Montreal). Trying to get as much info as possible before it arrives and wondering what grind size works best when using the bypass chute? Should it be espresso‑fine, or slightly coarser? What about the quantity. I saw that Phillips provides a spoon that hold about 8g. Can that be pushed up a bit or it's not recommended. Thanks!

I just moved into my first apartment after college and want to buy a machine. My budget is ~$700. I used to have a nespresso and personally liked the quality but over time the cost and environmental impact of single use pods really adds up. My dad currently has a Gaggia Cadorna Barista Plus and while I like the interface, I personally don't find it to be the best espresso. Any opinions? I live in the U.S. I also drink only espresso drinks, typically lattes, americanos or iced lattes. I don't need it to have a crazy amount of settings.

Anyone have any idea how to get a replacement burr set for a Jura PAG3+ grinder? I purchased an open box Jura J8 twin that only had under 20 preps on it, but upon arrival I was immediately getting the WORST coffee ever from the left grinder, good in the right! Dis assembled the unit and found that either a ton of moisture got into the left grinder, or I was duped, we the burrs are horribly rusted looking and rough. Having issues finding replacements for the PAG3+ specifically, and am really hoping to get the left working just like the right. Any tips/advice welcome. Thank you!!

Bonjour à tous, j’ai récemment révisé une Jura Impressa A9.

J’ai changé pas mal de pièces, dont les tuyaux d’eau et de café, le groupe de brassage, la soupape en plastique par une soupape en laiton, le filtre et le joint de l’entrée du réservoir d’eau.

Mon problème actuellement est que comme cité dans le titre, l’écran reste figé sur « remplir réservoir ». Aucun remplissage ne se fait, je n’accède jamais à l’écran de remplissage.

L’eau parvient difficilement dans le premier tuyau jusqu’au débitmètre, mais celui-ci n’arrive pas à la redistribuer au second tuyau. Il y a comme une sorte d’appel d’air qui bloque le flux.

J’ai retirer ces tuyaux (neufs), rincer sous l’eau puis les ai remis à leur place respective.

Le thermobloc chauffe, la machine ne fait zéro bruits.

Quelqu’un saurait il d’où vient le problème ?🤦🏻‍♂️🤦🏻‍♂️

Curious what people behind the bar think.

Do 8oz–10oz drinks showcase espresso better than 16oz+ drinks? Or do larger sizes simply reflect customer demand?

Has the industry moved toward selling volume over flavor?

I’m trying to recreate the Starbucks Caramel Macchiato on my Gaggia super automatic. I’ve been playing with the at home recipe and like what I make but realized yesterday after getting one at Starbucks that the Starbucks one is quite different in flavor and in consistency. Anyone have a recipe I can follow to try to get closer to the Starbucks one, or tips to improve my current recipe?

My current recipe is

- 1.5 pumps vanilla syrup

- Macchiato XL: 3 oz espresso and 6oz milk

- espresso lungo: 3.7 oz

- caramel drizzle

I’m sure this has been answered a million times but I’ll ask again as the landscape is always changing, with a budget of about a $1000 which machines are going to be my best options, we like all kinds of coffee from espresso based coffees to long regular coffee.

Thanks in advance

The Cold Sweet Nitro Kit (24328) listed here is not available in the US (international site link listed):

https://www.jura.com/en/homeproducts/accessories/cold-sweet-nitro-kit-24328

If I buy the Syrup attachment for dual spout (25069) and the Cold Brew Nitro Kit (24337) listed below from the US site, will I basically have the components of the cold sweet nitro kit?

https://shopjura.com/dual-spout-25069.html

https://shopjura.com/cold-brew-nitro-kit-24337.html

The only thing is that I can't tell whether the circled pieces (see annotated photo) are included in the above two kits, or whether I need to buy something else. Seems like the other black adapter (circled in blue) MAY be the attachment that attaches the metal wand to the side of the glass when aerating. I'm not sure what the red circled part is, however. Seems like it's a connecting piece and not in either of the two kits (25069 or 24337).

Annotated photo from the Cold Sweet Nitro Kit 24328:

https://preview.redd.it/t95zaceip7yg1.jpg?width=1620&format=pjpg&auto=webp&s=def745cc96e84a46f9dc69130390555ae9145e1f

How long do your filters last? Ours are only lasting around 2 weeks and at $20 each…

Love the machine and want to protect it, but JEEZ! Is there an alternative?

Hey r/superautomatic,

I’m upgrading from a 6-year-old Siemens EQ.9 plus connect s500 (~15,000 cups, still works but flavor is fading and I want Cold Brew). I’ve narrowed it down to three machines and would love to hear from people who actually own them.

My household:

•	Family with two kids, daily home office user

•	4-6 cups per day mixed (espresso, cappuccino, occasional cold brew)

•	Two coffee preferences in the house, so dual bean hopper is important

My three options:

1.	Jura Z10 EB (current gen, \~1,800 EUR) - single hopper, but Coffee Timer, Sweet Foam, Mocaccino attachment, the famous Jura espresso character

2.	Siemens TQ907D03 (EQ900, \~1,880 EUR) - dualBean, removable brew unit, integrated milk system

3.	Siemens TQ927E03 (EQ900 iAroma, brand new March 2026, \~2,150 EUR) - same as TQ907 but with active cup pre-warming, new UI, XL drinks, improved glass

My honest dilemmas:

•	Is the Jura espresso quality really noticeably better in daily use, or is it just marketing and minor nuance? People who switched from Siemens to Jura or vice versa - what changed for you?

•	Is dualBean a game-changer in real family life, or do you end up using one bean anyway?

•	TQ907 vs TQ927 iAroma: is the active cup pre-warming worth \~270 EUR? Anyone who actually has the iAroma yet, please chime in - reviews are still thin

•	Z10 owners: how often do you actually use the Mocaccino/Sweet Foam features after the novelty wears off?

•	Jura owners with kids: do they steal the machine for chocolate foam drinks, or is it overrated?

What I value:

•	Removable brew unit for hygiene transparency

•	Long-term reliability over flashy features

What I’m willing to pay extra for:

•	Genuinely better espresso (not just “slightly different profile”)

•	Features I’ll actually use in 5 years, not just month one

Not interested in: “just buy a portafilter” answers - I know, I know, but for my volume and family setup a fully automatic is the right tool.

Real-world stories, regrets, surprises - all welcome. Thanks!

I’m looking at buying a refurbished Giga 5 with a low cup count. I’m cautious because the machine is probably 10 years old. Those of you that have them, how long do they typically last? Can you still get replacement parts if needed?