r/hottub

Image 1 — First time owner.
Image 2 — First time owner.
Image 3 — First time owner.
▲ 27 r/hottub

First time owner.

Before posting here, I tried pretty hard to avoid making one of those repetitive beginner posts. I have done a lot of research on hot tub water care through Google, forums, and YouTube, so if this still sounds basic, I apologize. I really did try to figure it out first.

For context, I have a Bullfrog R Series that came with the house I bought last year. The previous owner bought it about a year before that, so it is now around two years old. It is not a saltwater tub. They left behind a large supply of chemicals, including alkalinity and pH up/down, shock, and chlorine.

After researching all of this, I feel like I have narrowed routine water care down to the basics: sanitizer, shock, and alkalinity/pH adjustment. Aside from startup chemicals after a drain and refill, it seems like the extra stuff is not really necessary. In fact, the fewer products I use, the more stable my water seems to be.

So my first question is: am I right that products like descaler, clarifier, defoamer, water purifier, etc. are mostly unnecessary for normal maintenance?

My second question is about foaming. Before draining, I run Ahh-Some through the tub. As it drains, I spray the waterline to avoid buildup. Then I shop-vac out the remaining water, hand-clean the shell, and rinse everything thoroughly several times before refilling.

After refilling and balancing, the water looks perfect for about two to three weeks: clear, clean, and no foam. But by week two or three, I start getting foam every time, even if the tub has not been used at all.

So my second question is: why would foam keep developing even with zero use?

Beyond that, I would appreciate any advice on what else I should be doing, or what is not essential but still worth considering.

Thanks in advance.

u/Ok_Bag_4114 — 6 hours ago
▲ 7 r/hottub

Looking at joing the Hot Tub crew. How is this for a deal/Brand?

We are in St Louis, MO area. Brand is Bullfrog. Dealer is Watson's. If this isn't good, any suggestions for brand/dealer for first time owners? Want to stay under 15k.

u/ThokKnocker — 8 hours ago
▲ 1 r/hottub

Aqua Rest Air Diverter Leak

My Aqua Rest is leaking from the air diverter when jets are on. Anyone have any experience removing and/or replacing one? Thanks!

u/moparmike19 — 4 hours ago
▲ 0 r/hottub

How screwed am I?

This fitting broke off and water is leaking everywhere. Is this something that is easy to replace? Does anyone know what it would be called or where I would buy it? The manufacturer of my hot tub is no longer operational.

u/Boots525 — 9 hours ago
▲ 1 r/hottub

Help with leaking tub

Bought a 2021 Artesian Grand Cayman in September 2025. It had leaked on and off since we filled it with water the first time.

I called Pioneer Pools in October. They sent a technician out and he looked at it. Couldn’t find the source of the leak. No water inside near the pumps or insulation.

Service person tells me it could have been over filled and it would drain out like a bath tub.

It eventually drained out lower than the stairs. So obviously not an overflow drain problem.

They came by a couple times during the winter but no resolve.

I called them end of March and told them to come take the tub. The snow had cleared so there shouldn’t be an issue. They took the tub April 9th.

I got a call today with an update. They’re saying it hasn’t leaked at all since they took it. They’ve run the pumps, checked the inside of it. No leak.

I have a giant chlorine burn on my concrete pad where this tub sat that tells me otherwise.

Any ideas of what to do here?

u/Holiday-Ad-7071 — 5 hours ago
▲ 0 r/hottub

A hot tub suctioned me down and I was unable to get myself free until it was turned off

****MY MID BACK TO BUTT ARE BRUISED BLACK, IM IN A LOT OF PAIN****Okay so I’m (21f) on vacation in Germany right now, and I was in the hot tub at our apartment with my brother. It was all going fine, and then he got out so I decided to turn around and face where he was. This hot tub is a three seater. There are two seats facing my brother, and one facing away, in the middle. For whatever reason, I decide to go in the middle of the hot tub to face him. So I’m essentially backwards in the seat. I was floating for the most part but some of my back/legs were resting on the structure beneath me. Now the first time I felt the suction and it pulled me down, and I was able to pull myself back up. Now I thought it was odd sure that it pulled my full body down, but we’ve all put our hands over the jets in a public pool and felt how it suctions you, so I thought it was fine. Then, it suctioned me back down, but this time, fully down. Luckily I’m fairly tall so my head was out of the water, and my hair was tied up. I couldn’t pull myself out and it immediately became IMMENSELY painful. I started screaming for my brother to turn it off, which he didn’t manage to do for idk 10 seconds? It felt like millennia. To be fair, he is 12 and got very scared by me screaming. Also the hot tubs is controlled by a screen not even physical buttons. Anyways, my back is quite literally black with bruising now. There are multiple rings from the individual jets, BUT Also a whole section of my back that has an almost even bruising across like it was a big rectangle opening or something pulling me down?? Because of my screaming, my aunt, uncle, and other brother came out. My aunt remarked that “that’s where your feet go” and that’s why it suctioned me, because I was sitting improperly. However, the sheer force it was suctioning me with, seems like it would have been unsafe for your feet too. Furthermore, I’ve been looking it up and I can’t find much, but it seems like it could be missing the suction covers, which is apparently a pretty big safety feature. Now this is really embarrassing but this whole ordeal did cause me to defecate myself while I was being suctioned (or rather it sucked the shit out of me😐), and in my research I found that this kind of hot tub suctioning can cause evisceration. Obviously my intestines are still in my body, but now I’m really freaking out that my intestines have rips in them or im gonna get hemorrhoids, or a prolapse or something and I don’t know what to do. (Btw I have already been told by a doctor that I have poor collagen aka the structure of my body (connective tissue) is shitty. I scored an “8 or 9” on the Beighton scale when assessed by a Dr, and I suspect I have hEDS, although not diagnosed. But that in and of itself can cause prolapse). Not to mention I have to fly home in 3 days (one 8 hour flight, one 3 hour flight). I also think that my family isn’t understanding like how much pain it actually put me in and that I’m in now. So yeah if anyone can give me some helpful information it would be much appreciated. I’m not sure if this was my fault for sitting improperly, or if it was a malfunction, I don’t know if I should be worried for my health/should go to the doctor, if I can get a payout (lmao), or if I just have to deal with it, especially since I am currently in a foreign country! Thank you :)

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u/No_Effective5742 — 7 hours ago
▲ 1 r/hottub

Spa at rental

My landlord has us paying $120 a month for the spa to get serviced.

I feel like even though this dude comes weekly our spa is still so murky and dirty.

Is this something I can just do myself. Like what do spa technicians doing?? How hard is it to maintain a spa? Thanks

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u/Embarrassed-Basket66 — 6 hours ago
▲ 5 r/hottub+1 crossposts

SaluSpa – Am I missing a part on this connector? (photo included)

I’m in the process of reinstalling my SaluSpa and I have a question about one of the connectors at the spa outlet (see photo).

I took it apart last year, so it’s possible I lost a piece along the way. The threading is exposed, and I’m not sure if everything needed is there to make a proper watertight connection.

I haven’t tested it with water yet to avoid losing water everywhere, so I don’t know if it would leak.

Also, it’s the same situation for the other small connector just below this one (not the big connector).

I’m mainly wondering:

if it’s supposed to connect like this

or if I’m missing a part (like a nut, gasket, or adapter)

If anyone recognizes this setup or has installed a SaluSpa before, I’d really appreciate your input.

u/Touchdown244 — 11 hours ago
▲ 23 r/hottub

Reason 257 to avoid hot tubs at big box and online

Hot tub service tech here.

Every hot tub sold at Costco, Sams, Wayfarer, Home Depot etc does not use a fiberglass backed shell. What this means is the shell will flex and that can lead to cracking or most common extremely expensive repairs. These tubs are temporary, so not only are they not going to perform like youd want but they are not going to last. I know many people on this forum think that hot tub stores are thieves, but most are going to sell you something that will last longer, be more energy efficent, give you better after sale service, be easier to take care of. Their markup isnt much different than Costcos (I was a costco service center and in warranty portal could see their wholesale pricing, I was shocked, but assume drop shipping a tub to a curb is very expensive.)

Im sure people who have never worked on a hot tub aside from the only ones they have owned will argue. If you disagree tell me what you do for a living for 25 years so I can tell you how to do that job lol

https://preview.redd.it/m77q4nd236wg1.jpg?width=1536&format=pjpg&auto=webp&s=e2cbd20811bbab8808ca55e4739d97e3d1125179

https://preview.redd.it/xf8hnrd236wg1.jpg?width=1536&format=pjpg&auto=webp&s=c2b59b59227240ee4fb089b5de2115093a302b62

https://preview.redd.it/6jqusnd236wg1.jpg?width=1536&format=pjpg&auto=webp&s=8a5ad030790abe58cb11a50f909fe963d6502c7b

https://preview.redd.it/wkyotmd236wg1.jpg?width=2048&format=pjpg&auto=webp&s=2cc434bb7473cdd668908bb775b836ab290e0332

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u/Th3Li0n37 — 1 day ago
▲ 1 r/hottub

Can this be buffed out?

I have a 2006 Jacuzzi J385 that’s like a tank. Well used but used often. Was wondering in there’s anything that I can do about this finish however. Is this something I can buff out with the right compounds and tools?

u/Buskey-Lee — 14 hours ago
▲ 2 r/hottub

Spa Sentry alternative

Whenever I drain and refill my hot tub, I use a bottle of SpaGuard’s product called Spa Sentry. My dealer who sold me the hot tub in 2023 recommended this product when filling up each time to help balance pH, and for calcium balance. However, it looks like this product is no longer available online anywhere I look. Does anybody know if there’s an alternative?

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u/WestAsterisk — 8 hours ago
▲ 1 r/hottub

What exactly is the frog?

I have the frog, and I think it's working, but I'm not sure. I've been putting 1 tsp non-chlorine oxidizing sanitizer in the tub after each use, and I check the chemistry regularly. The test strips show 0 chlorine in the water, so I am pretty sure the frog isn't chlorine. But maybe it's bromine? Or is it sanitizer and I really don't need to add sanitizer after each use?

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u/SkipMorrow — 1 day ago
▲ 3 r/hottub

what are we trying to "clean" from our filters when we clean them?

The rinse it with the hose to get the big stuff of. Simple. I follow that.

The spray... what is it actually doing, like what is it breaking down... and what is in the spray.

Then the soak... I've seen people say they put bleach in... but isn't the sanitizer in the tub good enough? What are we trying to clean that the spray didn't get?

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▲ 10 r/hottub

Any idea what this might be?

I changed the water a couple weeks ago and this stuff appeared on a grate in the water. Never seen it before.

u/broncosmang — 1 day ago
▲ 6 r/hottub

Hot tub cover tips

Need some advice for my hot tub cover and lifter.

We live in Canada and weather reaches -40 degres during winter time. We've had our hot tub for 4 years now, running all year long.

  1. Our cover is now starting to fill with water which makes it super heavy and overfills our hot tub water and probably not very effective to keep the heat in now. We plan to replace it but I'd like to know if there is anything we can do to help keep the cover dry and help its longevity? Are any of those waterproof cover for hot tub cover is worth it / makes a real difference?

  2. Also would like some input for a cover lifter, ours just snapped in half as the cover was too heavy 🫠 We don't wanna put a gazebo on top and we need something that doesn't require that much clearance as the hot tub is almost burried in snow during winter (we'd like to not have to shovel around)

Our lifter was fixed on both side of the hot tub, not hydraulic so the fixations are already there and not broken so we are opting to use the same kind and just replace the tube (looks like the picture) but I'm wondering if an hydraulic lifter would be better and more reliable and mostly reliable for cold temperatures?

▲ 1 r/hottub

Hot tub won't turn on

I just bought a house with a hot tub and was told to just turn the tub on with the gfci switch located close to the hot tub Did that and nothing , tried to reset it and still nothing, seems to have no power to it?

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▲ 1 r/hottub

Westwind Spas, anyone know about them?

I’m looking to purchase my first hot tub. Currently looking at a 2025 model Westwind Telluride at a fairly decent discount with a price of around $11k with cover, steps, delivery, etc., from a local reputable dealer. However, I can’t find any info on where they are manufactured or any reviews, at all! Only info is from the Westwind Spa website. Anyone have any feedback on this tub? Thanks!

https://westwindspas.com/inventory/detail/?unit\_id=3730

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u/EntertainmentOwn2342 — 12 hours ago
▲ 1 r/hottub

Master spa

So has anyone else with a master spa noticed they don’t send the master clear filters with more pleating from master spa part? I just paid 250 for 3 filters that showed master clear filters. I instead got pleatco filters with about half as much pleating( pleating is the folded material in the filter). When I reached out they basically told me to pound sand and calm master spa factory as the alternative filter they send was factory spec. Meaning it meet thread pitch and size. The same filters I paid them 250 for are $15 each on Amazon. Is this is what master spa has become? It not been a great experience so far. To me it seem there are far better options with cheaper maintenance then master spa.

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u/Potential_Snow4408 — 1 day ago
▲ 5 r/hottub

Hot tub foam

Wasn’t able to use hot tub for about 3 weeks following surgery, checked the levels frequently during that time but the first time it was used again it foamed up like this and there is a film on the top when it is not running like the other picture…no amount of shocking it has helped

Any idea why that would be?

Since it’s spring now anyways it’s time to drain and clean. Going to replace the filter but wondering if there is anything else I need to do to make sure this doesn’t happen again when I refill it.

Thanks

u/LeatherAd7822 — 1 day ago
▲ 1 r/hottub

J345 mouse and water

Jacuzzi j-345 outside MN. Found a mouse making a nest inside one of the cabinet panels. Also, 2nd issue, there’s water in the pan. It’s coming out of the air intake hoses up around the rim. I can see water dripping out of them, I think when I fill water up pretty high, about touching the pillow. water splashes up over the air switches it gets out that way. What to do about mice and my water issue? Help! Thanks.

reddit.com
u/DeadInsideHope — 6 hours ago