r/FuckFlipkart

Hey guys, wanted to share an incredibly frustrating experience I’ve had with Flipkart and their quick-commerce service, Flipkart Minutes, over the last few days. It seems their new business model is charging consumers for premium products, completely omitting them from the delivery box, and then keeping the money by hiding behind automated "reporting windows."

​I've had this happen on two separate orders within the same week:

​Case 1: The Grocery Order (Order ID: OD437554509852751200)

​Missing Item: Mother Dairy Cow Ghee (1L Pouch) worth ₹625.00

​The Scam: The delivery came, but the ghee was missing. I got in touch with support, and their team internally verified and explicitly confirmed that the item was never delivered. Yet, they flat out denied a refund because I didn't flag it within an arbitrary 3-day "grocery-day return policy timeline." They generated an internal Incident ID (IN26051913260226340901) but refuse to give the money back.

​Case 2: The Flipkart Minutes Order (Order ID: OD337580398297526200)

​Missing Item: Pond’s Bright Beauty Day Cream worth ₹125.00

​The Scam: Same story. The cream was left out of the quick-commerce delivery. When I initiated a return/refund for the missing product, their genius system assigned a delivery boy to "pick it up." Obviously, since I never received the item, I couldn't hand it over to the rider. The rider marked it on his app as "Quality Check Failed at doorstep." Support closed the ticket (IN26051923162932863789) saying the window is shut.

​Why this is completely unethical and illegal:

Under the Consumer Protection Act 2019, this is a clear case of "Deficiency of Service" and "Unfair Trade Practices." An internal corporate policy or a 3-day deadline cannot legalize keeping money for goods you officially acknowledge you never delivered. That is literally just unjust enrichment.

​I’ve already initiated a formal complaint through the National Consumer Helpline (NCH) portal using both incident numbers and support logs as primary evidence.

​Be very careful while ordering from them, especially via Flipkart Minutes. If you miss checking your delivery by even an hour or don't fight their glitchy app instantly, they will gladly pocket your money. Blinkit and Zepto are lightyears ahead of this absolute mess.

​Has anyone else successfully broken through their automated customer care firewall for missing items? Any advice on escalating this further?

Can anyone help? I made a payment at Reliance Digital using the HDFC Pixel Credit Card on 30 April, but I still haven’t received the refund. I already raised a complaint on PayZapp and also mailed Reliance Digital, but there’s still no solution

​

I’m planning to buy a scooter during Prime Days/GOAT Sale. I have an Axis Flipkart card with a ₹45k limit and an SBI PhonePe card with a ₹20k limit. My mom has an Amazon ICICI card and an HDFC BizGroww card, both with ₹2L limits. One of these cards can get me the instant discount, which would bring the ₹1.5L scooter down to about ₹1.4L. I was wondering if it’s possible to pay part of the amount using the card for the discount and pay the remaining amount using gift cards that I buy at a 5% discount (I’m not sure how to do that, so please let me know). That way I could save another ₹5–8k. Is this possible? For example, if the early discount is on SBI or Axis, could I pay ₹45k using my Axis card and the rest through gift cards? Will they allow that?”

What does this mean? Should i cancel the order or wait

Last night I saw this laptop for Rs 2,09,990, and this morning itself it became Rs 2,39,900 thousand, and then I looked at it again this morning for some time and it was again showing Rs 2,09,990 ( i will attach screenshot in the comments) and then after some time it got removed and boom back to 2,39,900!!!

dude wt the heck is going on!!!

Is this some kinda of scam or glitch

No option of English or Hindi 🫩

Hey everyone, writing this post as both a massive warning to anyone buying watches on Amazon India right now, and to document a bizarre case of corporate gaslighting.

The Order: * Model: Fossil Chronograph (FS4656)

• Price: ₹13,194 (EMI purchase)
• Seller: VRP Telematics (Appario's replacement, widely trusted, but clearly failing basic QA)

The Incident: I unboxed the watch on April 15th, and thank god I had my phone set up on a stand to record a single, continuous, unboxing video. The moment the watch came out of the tin, it was clear this wasn't a factory-new piece, possibly fake. The protective plastic films were entirely missing, the paperwork inside the box was visibly soiled, and the watch's bezel and caseback were covered in hairline scratches and scuff marks. It was a clear customer return repackaged and sold as brand new.

The Support Nightmare: I immediately initiated an escalation loop with Amazon's "Specialist" and "Executive Customer Relations (ECR)" teams. Over three weeks, I dealt with massive internal incompetence—agents abandoning calls after 18-minute holds and breaching their own promised resolution deadlines three separate times.

Finally, on May 5th, a senior leadership agent acknowledged the used condition on a recorded line and manually overrode the system to authorize a return pickup (the regular delivery partners had been refusing to touch it because it was "used").

The Legal Fraud: This is where it gets criminal:

1. May 6: Amazon Logistics physically picked up the scratched watch from my house. The return was successful.
2. May 9: Amazon officially responded to a National Consumer Helpline (NCH) docket I had opened. To avoid paying out the refund, they shamelessly told the NCH that the item was delivered "intact" and closed the case permanently without a refund.
3. The Catch: I checked my Amazon dashboard tracker. The return package was officially logged as "Received" at their processing warehouse on May 10th.

Think about the sheer bad faith here: Amazon told a government regulator on May 9th that my case was rejected, an entire day BEFORE their own warehouse had even physically received the package to inspect it.

Current Status: They have the watch. They have my ₹13,000/-. Because it's an EMI transaction, I am actively being hit with bank interest and processing fees every single day for an asset I do not possess. When I called them back, a front-line agent gave me the standard "Ap nishchint rahiye, May 18 tak refund aa jayega. Specialist team kaam kar rahi hai, hum kuch nahi kar sakte" de-escalation script, without even trying to connect me to the specialist teams despite requesting over 5 times in the last 15 days. Their teams on specialist teams do not revert, social media teams lies on twitter that they have sent a mail, which when I proved that hasn't been received stopped reverting.

I am taking this straight to the Consumer Commission via e-Jagriti next week for Unfair Trade Practices and Deficiency in Service.

Link to my active X (Twitter) thread with the live screenshots of their system contradicting their regulatory lies: https://x.com/sidhartthhh/status/2055578858754314365

TL;DR: VRP Telematics is shipping used/refurbished watches as new. Amazon Logistics will pick it up, take the watch back into their custody, and then lie to the government consumer forums saying the item was "intact" so they can pocket your money. Protect yourselves and stick to authorized offline dealers or verified platforms like Ethos/Tata Cliq Luxury for mid-tier pieces.

Ordered on 11 may reached at my city on 15 may fuck Ekart

I ordered a Motorola 2 Ton AC from Flipkart on 9 May 2026. The AC was delivered on 10 May and installed on 11 May. However, immediately after installation, the AC did not start even once.
The technician checked the AC, opened the indoor unit, checked wiring/connections, and later informed me that there may be an issue with the indoor unit of the brand-new AC itself.
I raised a complaint and return request on the same day. A technician visit was scheduled for 12 May, but nobody came. I tried calling multiple times, but there was no response.
Since then, I have been continuously following up with Flipkart customer care, Motorola support, and Jeeves. Every time I receive generic replies like “we are working on it,” but no actual technician visit, replacement, or proper resolution has happened till now.
I have also filed a complaint on the National Consumer Helpline portal, where the complaint is currently marked “in process.”
The worst part is that the AC was installed at my coaching centre in Delhi where I teach students from Class 1st to 10th, and due to the extreme heat, classes are becoming very uncomfortable.
I trusted Flipkart and the Motorola brand while purchasing this product, but this experience has become extremely stressful and disappointing.
Has anyone else faced similar issues with Flipkart/Jeeves/Motorola AC support? What should be the next practical step from here?

Will it cost me 76k or will there be cashback provided to me in my statement later as on the buying page I applied my Flipkart Axis Credit Card discount and it was coming to around 72k

Ik this is not the right sub but I wanted to know ki do I have to return it ya nahi. It arrived with a broken knob and do I use it now? Ya fir kal dena padega replacement ke time because it's saying there's no need to return the item I've received?

I ordered a few items through Flipkart on the Sasa lele sale, the items didn't require an OTP while delivery.

The issue is, the products aren't delivered but the app shows it is, I didn't receive any call from the delivery guy, and now Flipkart has made it impossible to reach its customer support.

I raised a query under the orders page, for which the WhatsApp support bot replied to my issue saying :

"Logistics team has shared confirmation based on their location tracking system that the delivery person was at your address and the order was handed over."

Can anyone guide me on how to proceed further

I had ordered a Samsung Evo Plus 256GB MicroSDXC from Flipkart for ₹2,718. The card arrived, looked legit, packaging and everything.
Got suspicious and ran F3 (Fight Flash Fraud) on it. Turns out the card physically only has 26GB of real storage. Everything written beyond that is completely corrupted and unreadable. Ran the test twice, same result both times.
Contacted Samsung. They confirmed in writing that the product is not a genuine Samsung product.

Took that confirmation to Flipkart and asked for a refund. They bounced me to the Samsung service centre. Samsung said to contact Flipkart. Flipkart contacted Samsung themselves, apparently, and then redirected me back to Samsung again.

Filed a complaint on the National Consumer Helpline. And Flipkart's responsed with "Return policy ended on Apr 11, nothing we can do, closing this complaint."