r/CultureCircleSupport

Anyone ordered mystery box worth 10k from culture circle??? It’s been 2 months I placed order yet they didn’t delivered it

18 days and counting. Jean Paul Gaultier playing games with my Scandal order. WTAF.

Ordered April 1. Estimated delivery April 19. Today is April 19. Nothing.

No updates. No apology. No perfume.

So let me ask the tough questions since this company clearly won't answer them:

1. How is “Estimated Delivery April 19” legally binding in any universe when it’s literally the 19th and my package is apparently still in a warehouse on Mars?

2. Why even give an estimated date if you’re just gonna light it on fire and laugh at me?

3. Do they think I ordered this perfume for my great-grandchildren’s graduation? Because at this rate, that’s who’ll be opening it.

4. Is “Scandal” the name of the fragrance or the shipping department’s internal motto?

5. How many business days does it take to move a 100ML bottle from “Label Created” to my front door? 18? 30? The heat death of the universe?

6. Did my package get intercepted by the actual Jean Paul Gaultier himself so he could personally test it for 3 weeks?

7. At what point does “delayed” become “we lost it and hope you forget”?

8. Why is “View Details” the biggest lie on the internet? Because the details are: no one knows where your order is, and we don’t care.

I’m not frustrated. I’m scandalized. Pun absolutely intended.

26022603200349

What is the updare ?

Over 50 days already ?

After all the delays i got a date 15th april and now thats also gone ?

I recently received a Seiko mod Daytona watch when I ordered a month ago. I went to seiko store to get strap adjusted and he refused to do saying it’s NOT a Seiko watch. I wanted to return the watch for which I contacted customer support on WhatsApp. There’s no reply from them. Poor service.

Dear Culture Circle Support Team,

I am writing to formally escalate the ongoing delay concerning my order placed on March 3 (Order ID: 26030317442996), which has yet to be delivered and for which I have not received any clear or consistent updates.

Despite multiple attempts to resolve this issue—including direct contact with Harshith, who assured me of transparent communication regarding any developments—I have yet to receive any meaningful follow-up. As a result, I remain completely uninformed regarding the status of my order.

Currently, I do not have:
- A confirmed order status
- A dispatch or delivery timeline
- A clear explanation for the delay

This prolonged delay, coupled with the lack of communication, is unacceptable.

Please consider this my final escalation regarding this matter. I request an immediate and comprehensive update on the following:
- The current status of my order
- The confirmed dispatch and delivery timeline
- The reason for the delay

If this issue is not resolved promptly, I will be compelled to pursue legal action and escalate the matter through the appropriate consumer protection channels.

I sincerely hope to resolve this amicably and without further escalation. I urge you to address this matter as a priority.

I look forward to your immediate response.

Sri Teja

To the Culture Circle Team,

I am writing to formally notify you that this is my last communication before I proceed with serving a legal notice against Culture Circle.

My order (ID: 26040121475418) has been delayed in an entirely unacceptable and unprofessional manner. Despite repeated attempts to seek resolution, I have received no adequate response or support from your customer service team. This level of negligence is both frustrating and completely unacceptable.

I am hereby demanding one of the following, immediately:

1.	Delivery of my order within a clearly communicated and guaranteed timeframe, OR

2.	A full refund processed without any further delay.

Please be advised that if neither of the above is fulfilled promptly, I will have no option but to treat this continued inaction as an act of theft and will pursue this matter with the appropriate legal and consumer protection authorities without any further notice.

I expect a concrete response within 48 hours of receiving this email.

Order ID: 26022512004782

Estimated delivery date was 15 March 2026. It has now been over a month late with absolutely no proper update on my order.

All I keep getting are fake sounding emails and WhatsApp updates saying things like:

- Verification

- Authentication

- Ready to Ship

- Batch 1 delivered

- Batch 2 delivered

- Batch 7 and 8 delivered

But no actual update on my own order.

Support has been useless and keeps giving the same copy-paste replies without any clarity.

At this point, I no longer want the order. I want Order ID 26022512004782 to be cancelled immediately and a full refund to be processed.

Please confirm:

Order cancellation

Refund amount

Refund initiation date

Expected timeline for the refund to reflect

Please do not send any more generic or automated replies. I need a proper resolution immediately.

Placed the order 1.5 months ago and still no update

Tried connecting to their support on WhatsApp but only kept receiving bots to answer me

Either need a final update with a shipping information or want full refund

This is not at all acceptable

Taking almost 2 months to fullfill a simple order is not acceptable at all

Dear Culture Circle,

My order number : 26030413072629 , was placed on 04/03/2026 , it has been 25 days and i still have no idea where is my order and when it will be shipped.

According to your app: Order has not even started processing yet.

Tried asking about my order to Amit Singh who contacted me on behalf of culture circle, but he ignored me and was only interested in new orders for items on sale.

I am not kidding, I ordered something for my kids from an international website on 10/03/2026 and I already have them in my hands.

This is beyond i could have expected from you for my 1st order.

Right now, I want transparency from your team regarding my order,

what happened to my order?

when will it be shipped?

is this normal for your company ?