Ordered the Mystery Box at ₹9,999 (Guaranteed Sneaker + 5 Apparel worth ₹21,999) from Culture Circle on 25 Feb 2026.
Order ID: 26022512004782
Estimated delivery date was 15 March 2026. It has now been over a month late with absolutely no proper update on my order.
All I keep getting are fake sounding emails and WhatsApp updates saying things like:
- Verification
- Authentication
- Ready to Ship
- Batch 1 delivered
- Batch 2 delivered
- Batch 7 and 8 delivered
But no actual update on my own order.
Support has been useless and keeps giving the same copy-paste replies without any clarity.
At this point, I no longer want the order. I want Order ID 26022512004782 to be cancelled immediately and a full refund to be processed.
Please confirm:
Order cancellation
Refund amount
Refund initiation date
Expected timeline for the refund to reflect
Please do not send any more generic or automated replies. I need a proper resolution immediately.