Order #26032607355115: Cancellation ignored, HDFC Bank Dispute Case #38771477 Raised
I am posting this as a final record of my attempt to resolve Order #26032607355115.
Ignored Cancellation: I requested a cancellation via WhatsApp at 5:04 PM, well within the permitted window. Your automated system failed to create a support ticket ("I could not create a ticket due to some reason").
Verification Delay: The order is stuck in "Verification Under Process," yet my request to stop the order is being ignored.
Bank Action: Due to the lack of response and suspicion regarding product authenticity (priced 60% below retail), I have officially filed a Transaction Dispute with HDFC Bank (Ref: 38771477) for 'Services Not Rendered'.
Notice: Do not ship this item. I have already instructed the bank that I will be refusing delivery at the doorstep. Any attempt to ship after a valid cancellation request will be used as further evidence in my bank chargeback case.
Process the refund immediately to close this dispute.