Anyone running a small service business without complicated software?
I do carpet cleaning on weekends as a side business, and most of my customers come back every 6 months or so. Right now I’m still tracking people in a notebook, which works, until I forget to follow up with someone. I’ve been trying to find something lightweight where I can keep customer notes, set reminders for follow-ups, and maybe send a quick text reminder when it’s time for another cleaning. I don’t really need dispatching, routing, or a bunch of team features since it’s just me.