r/psychotherapists

Has anyone tried ePsych Billing for their practice?

Hi everyone, I’d love to get some honest feedback.

I recently found ePsych Billing and noticed they focus exclusively on mental health practices. That really stood out to me, because most billing companies seem to lump therapists in with general medical providers and don’t understand our unique needs.

I’m curious if anyone here has actually worked with them before. What was your experience like? I’m especially interested in how they handle insurance claims, denials, and telehealth codes for therapy sessions. Also, how’s their communication and transparency with reporting?

Trying to decide if they’re worth moving my billing over to. Thanks in advance!

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u/smartyladyphd — 1 day ago

I'm hoping to work with chronic illness/pain patients. As someone who lives with chronic pain, the best approach to my well-being is through holistic wellbeing (mental, diet, lifestyle, nervous system regulation, support, etc). I am hoping to be able to provide my clients with that holistic approach to support, but this seems someone difficult to do. Does anyone have experience with or thoughts on this? Is it possible?

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u/crazymonkeys22 — 11 days ago

Anyone tried using an AI image generator within sessions to help externalize emotions? I’m a crap artist, but I’d like to help clients build some compassion for themselves and their feelings: create a picture of your anxiety or shame, dress it up for a quinceañera, tell it a few jokes, send it on a nice vacation to Punta Cana…that sort of thing.

I’m sure I’m not the first to think of this. How has it worked?

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u/Fast_One_2628 — 9 days ago

We are looking to replace Theranest.

At this point we are considering Simple Practice or Jane App. Any thoughts on these from those who are using them (or have used them in the past)?

This is for a small private practice with 4 therapists that does not bill insurance. We are interested in:

-Ease of migrating data

-Easy to use for clients/therapists

-Includes virtual sessions for multiple ppl

-Great customer service

-Shared calendar for office staff

-Ability to charge all CC in the AM

-Cost effective

-Any other good features

Thank you! We appreciate it.

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u/stlmentalhealth — 8 days ago

TL;DR: I’m interested in how everyone manages charts for couples therapy where the couple (not either individual) is the client.

Hi everyone,

I’m the assistant clinical director at a private practice and was recently tasked by our clinical director with developing an informed consent specifically for couples therapy.

To be clear, when I say couples therapy, I am **not** talking about having an identified client and billing joint sessions with a partner to insurance as family therapy; we are developing the informed consent for therapy where the couple is the client, and they are therefore not using insurance and are instead paying privately.

In the course of this process, we have wondered what the best way is to manage charts for couples. We use TherapyNotes, and it seems like there are a couple ways it could be done. One option discussed would be to have the chart be something like “First name: Smith, last name: Couple” so it shows up as “Smith Couple,” then have the individual partners’ first names listed in the “preferred name” field. Another idea was having two separate charts for each individual and then having their joint sessions recorded as group therapy notes, while any individual sessions would be in the individual charts.

I strongly favor the first option because I feel like, if the couple is the client, the chart should be truly joint and all sessions occurring in the context of couples therapy should be documented there and accessible to both partners. I’m open to any perspectives and ideas about this though.

So, how do you guys handle charting issues like these when it comes to couples therapy?

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u/gimmeallthekitties — 13 days ago