r/paypal

Literally every other online payment method is better in every way, yet everybody seems to stick to it.

I would use direct bank transfer literally every single time instead...

-paypal payments take weeks even with F&F

-it say that I am unable to send fees, yet my funds get locked in and may drive my bank account into overdraft

-paypal does not care about their customers

-conversion fees are over the roof

-even when it works I have to go through 20 identity confirmations and wait for ages, just to send or receive payments..

-all communication is misleading and does not make sense within the app

Tell me why the f*ck do very educated businessman, shop owners, even young people still prefer this payment method????

How can I convince my business partners to use revolut, wise or zelle instead???

just like the title says, i cant close it because its been locked or something and its driving me nuts, its been 2 years and i dont see a way to get it back so i was planning to close it, but i cant because its locked so i cant do anything, it keeps telling me to contact customer service and the only option i have is calling them, i live in fucking venezuela i cant call their number thats in usa, and i also cant do resolution center because there is nothing.

i dont own any other phone number so i really need this one to make a new account, i can get another gmail thats not the biggest issue i have

i didnt lie about my name, age or id, in fact i tried to submit my id when i first got limited, i dont have any balance there. i looked around to see if i could do something in this subreddit but other than complaining with bbb (which idk if i can do anything about it since im in venezuela), theres literally nothing i can do?? please help, i can only do commissions atm, im so desperate

I will try and keep this as short as I can. I think I have the answers but I would like another opinion.

I bought a product through Alibaba's marketplace and paid using Pay in 3. The total cost was almost £340. The price was within the normal bounds for the type of product.

The product arrived in a used or refurbished condition despite being promised it was new (only opened for testing and firmware update) by the seller at the time of sale. There were obvious signs of use, damage (including an obvious repair), and there were missing accessories.

The seller did not want me to return it and kept offering partial refunds. They even admitted to sending me the wrong product, apparently sending the one that was meant for me to another customer.

Alibaba's trade assurance was not useful and when I escalated it they wanted me to pay the complete cost of the return without compensation and take all the risk of loss or damage. Or I could accept their not-guaranteed "discretionary credit" for use on their platform (which I did not want).

To further that, they also had a public holiday where they were out of office for two whole weeks, and the timezone difference also added a delay to the process, which meant I opened a case with PayPal about a week after SNAD deadline.

Given the deadlines in the terms, PayPal rejected the claim, rejected the appeal, and finally gave me an offer of a goodwill gesture to partially cover the transaction after I complained. I rejected it because I do not want the product - I want my money back.

I have opened a case with the Finacial Ombudsman against PayPal as I believe it was not reasonable for me to open a case with them within the timeframe given the public holiday that impacted the dispute with the seller/marketplace and because of slow communications due to timezone differences - I wanted to be reasonable and give them a good chance at resolving the issue. But I think they will take PayPal's side and it could take months.

Am I right in thinking it would be a poor decision in trying to initiate a chargeback as this is a credit agreement? My understanding is that it will just put it back into the balanced owed.

Other than FOS and disputing with the bank, is there anything else I can look into in the meantime?

So I got a shipment from temu and then I asked for a refund so very funded and in Paypal they told me that they refunded it yet in my bank account they told me that they took the money and I didn't receive a refund, what should I do

I closed my PayPal account and now someone is disputing a transaction so I have a few questions.

How do I respond to the dispute if I can’t log into my account because it’s closed?

Two PayPal pull money from my bank account that was linked to my now closed PayPal account?

Having trouble connecting my Paypal/AirTM to my Outlier account. It’s not letting me receive an OTP. It says number invalid even though it’s correct. No option to edit the number. Contacted support but no response. Any advice would be appreciated thank you.

I can't delete my old account PayPal someone can help?

I sent an invoice and the buyer sent me money but the payment says payment received pending, does that mean I'm good to ship? Or should I wait? Thanks. New to selling, etc.

I texted someone about an expensive item they had for sale. They told me i could purchase it from them via PayPal invoice for $10,000. I received an invoice from the seller which clearly showed the item in the invoice description. I paid the invoice and thought I would have buyer protection as the invoice email from PayPal indicated I would.

After paying the seller never shipped the item, so i opened an item not received case. the seller's only response was 'this was for a service. not a physical item.' Nowhere in the invoice did it say the seller was offering a service. I said the invoice description clearly showed it was for a physical item. The seller never uploaded a tracking #, so I escalated the dispute to a PayPal resolution

PayPal denied my item not received case by saying my purchase wasn't protected, and I got scammed out of $10,000. I got no explanation why. PayPal guarantees buyer protection and did not offer me any protection.

It is clear this was a scam by the seller that knew exactly how to bypass PayPal's buyer protections by pretending to offer a service after the fact instead of a physical item even though the invoice description clearly shows i was purchasing a physical item. I should have had buyer protection and got my money back.

I am going to appeal this in the morning, but does anyone have any suggestions? I am not getting my hopes up as every time I call PayPal about something I usually get redirected to a rep that barely speaks English and they aren't very helpful.

Thanks in advance to anyone that can help.

Hi. I'm in urgent need of some assistance, and PayPal's dogshit AI customer service can't wrap it's head around what I'm asking.

I'm not sure if I'm misunderstanding how this service is supposed to work, but I'm trying to use transfer the money on my PayPal to my bank instantly. For some reason, while I'm able to choose the "3 biz days" option and have my banks come up, "Instant" prompts me to link my bank account, and when I try to link my bank, it says that it's already linked. Can I not have the same account linked for Instant Transfer as I have linked for the slower transfer method? Or is something broken?

Hi folks, quick question about 2FA, need to turn it off but I can't find the off button. Googling it told me to go into the settings, security tab, click on the "update" button next to two factor auth and then said there would be an off button next to the phone number option in that window.

Lord and behold not only is there not button to turn off 2FA there's also no phone number option in the first place.

Is this a display bug on my end or did PayPal nuke the ability to shut off 2FA?

I really need this out as the phone it's linked to is European, I'm going to be in the states this summer, means I can't use that phone and consequently will be unable to log in. Do I just add a US phone number and hope that there's an option to choose which number is used for the code to be sent to?

The title says it all. With no input from me my account is back. Has this happened to anyone before?

So I was curious, could a minor be taxed? The answer is yes, but how much money does a minor need to earn annually to get taxed? How would a minor file taxes and pay them to the government? (I have very little experience with taxes) How would taxing work through Paypal?

Trying to understand what's going on with PayPal. So I purchased something for $65 on March 26th from a collectors Facebook group. I asked the seller for an update and never got one, and then the admin of the Facebook group made a post saying if you've purchased from this specific seller you may want to start a PayPal claim because her and many others did and have been completely ghosted by the seller. I never got any further update.

I filed a case against the seller on April 6th, was immediately refunded, and the case was closed so I thought it was done. In the resolution center it said "Case Status: Closed. We've sent you an refund" but when I clicked on the specific PayPal transaction that was being disputed there was a note on it that said "Case status: waiting for the seller. There's no action needed from you. You'll get an update on your case by Apr 17."

April 17th comes and again the transaction is updated and the note now says "Case status: under review. There's no action needed from you. You'll get an update when we finish our review." And in the resolution center it now says "This case was closed on April 17th."

I was confused by this so I called PayPal and asked what was going on and the person I spoke to said "The seller has until the 20th to appeal the decision of the case since you won the case. If the seller doesn't respond by the 20th that's it and nothing more will be done. Considering it's been this long and we have not heard anything from the seller I doubt they'll respond."

Okay it's now Monday April 20th, and the note on the transaction has updated again and says "case status: waiting for the seller. There's no action needed from you. You'll get an update on your case by April 28th." And in the resolution center is says "This case was closed on April 20th."

Confused yet again I called PayPal and this time whoever I spoke to said I can disregard all of that because the case was closed on April 6th and I was already refunded. I asked why the case is continuing to say closed, yet they keep pushing the review back and are saying they're waiting for a response from the seller. She said "while we're still investigating the seller, everything on your end is closed and done. You've been refunded and that's the end of it for you." I asked if I had just been given a temporary refund while the outcome was decided and she said "No. The money is yours and cannot be taken back."

I'm still feeling not completely at ease with this. I just want this over with, but the fact that it still shows that they're giving the seller more time to respond is confusing me. Can anyone share any insight?

Ok so I'm sure ya'll get a million of these but I want to make my own so I can add in more specific details

I'm selling a lens off FB Marketplace and someone in sarasota florida wants to buy it(I'm in KY). How does this work? When I make the order does paypall hold his money till he gets the lens? What happens if he never tells them he got it? How can I get my money?

Also how do I make sure it's a goods and services payment? On the paypal app I can select "goods and services" does that kick off this whole thing where they'll hold the money and protect both of us?

I closed my old account, and made a new one and verified myself. I connected my VGen and connected my STRIPE and Bank account to it as well.

I went to try and figure out how to look for the two commission money’s I got, but I couldn’t find it anywhere. I went to tap on a couple buttons and noticed that I’m restricted. It says that there’s activity on my account that violates User Agreement.

What can I do, and what did I do?

Hi I sold a collection of toys for 1k she got it and loves them and seems to have no issue with them but PayPal is telling me I have to wait 21 days to get my money which seems a little unfair since she received it and I added the tracking to it and it shows delivered on PayPal too I get I’m a new seller but 21 days is crazy and I could really use that money now you know? Anyone know anyway I can get it possibly sooner?

Help with online paypal credit purchase

I recently purchased some merch (clothing) from an online shop based in the US and used paypal credit to pay for it. They sent the wrong colour and when I first emailed them about it they said they would send me a returns label but they didn't and after reaching out to them multiple times I've had no response.

My guess is they realised I was in the UK and thought nah the shipping is expensive or I would just let this go. If I make a complaint with paypal its their policy that I have to pay for return shipping which I shouldnt have to for their mistake. Or as its paypal credit should I try and file a section 75 claim against paypal? As that would I assume include the shipping and taxes

Hello everybody!! When did PayPal change their friends and family policy? Just last month I was able to pay my friend for cutting the grass and they were paid almost immediately. Today’s F&F payment is now held up for 5 to seven days! I’ve been using PayPal for over 25 years now. Looks like they’ve hit rock bottom!

I did try to chat with them about this but they wouldn’t answer me on this issue. They just gave me a link and told me to contact my bank. On my end and my bank side. The payment is not even pending. Or they could do something about it. But otherwise I am done with PayPal!!!

I ordered a digital item to be created. However, after not receiving anything after a few days and user blocking me, I escalated the case. That's when the user provided a fake tracking number. How can I win the case in my favor? I just got the phone with PP customer service and they said they can't do anything until Friday or until its supposed to be "delivered".

Thanks.