r/instacart

My wife ordered $40 worth of groceries. The shopper delivered the stuff, but the online receipt was for $95. There was over $50 of items added to cart that my wife didn't originally purchase. I'm floored that someone would do something so blatant. Doubling the order and not expecting anyone to notice is just crazy.

There was a buy one get one deal on some chicken, and we only got one pack. There could be a reason for this, but all the other extra items we got charged for make me think otherwise.

Is this common? Do any of these people face any legal consequences? I'm thinking not. This is clearly documented in the receipt by the shopper herself.

Hello,

Grocery delivery services were recently recommended to me and they're a great idea, I'm grateful this service exists. But I also feel kind if uncomfortable, and I'd like to fear of the unknown with more information. A lot of it is money-related as my budget isn't big (but always big enough to have a tip left).

When I submit an order, how can I find the original price of the items? I did a lot of reading and those receipts are unshareable? I know there's a markup, this is a luxury, but I need to know how much the items are marked up in order to budget. 15%? 20%?

And next, how is the service portion calculated and when is it provided? Should I anticipate another 20% plus tip? Or is tip included?

Sorry for the questions, I'm just looking for information to make this a successful experience-- I'm not one to "wing" things without an informed judgement.

Thanks!

I JUST started as a shopper on Instacart. But one thing I’ve already noticed is the mileage Instacart advertises on orders. It’ll say 5 miles for X amount of pay (from the store to the delivery address) but then when I click on the location for the store, it’s an additional 5+ miles away from where I am, so really the order is 10+ miles, and then the pay they’re offering isn’t worth it at all. I was sitting at the same store, on the busier side of town (it wanted me to drive to the opposite end of my town) and I couldn’t transfer the order to the store I was at. Sometimes I’ll be driving when it offers an order like that, and it’s hard to look at when I’m on the road.

I wish I would’ve gotten a screenshot but the app was making me mad so I stopped shopping, lol. But maybe I’m dumb and looking at it wrong, cause like I said, I’m still new to this.

(I don’t have the real app because it won’t install on my phone, so I am using a browser. I’ve been ordering this way regularly for months without a problem.)

I was in the middle of ordering groceries when it suddenly stopped working properly. Instead of the row of food categories across the top of the screen (meat, dairy, produce, bakery, etc.), there is a “buy it again“ row of items that I have bought before, followed by several rows of completely irrelevant items that I never buy.

I closed all open apps and shut down my phone. Then restarted it in the hope that this was just some weird glitch. However it continues to behave the same way. I cannot access my cart, I can’t access any of the items that I still want to buy, unless I happen to know the name of it and then I can use the search feature.

Has anyone seen something like this before? Just seems like I’m not able to use this app anymore. If anyone has a suggestion (short of buying a new phone, which is not an option at the moment), please let me know.

Thanks!

I ordered same day delivery from GameStop Brooklyn Atlantic Terminal. I did some digging and apparently my order is possibly sitting on instacart but no one bothers picking it up because possibly no tip. I just want my stuff so if you find yourself in the downtown Brooklyn area and an order pops up that says GameStop please deliver it. Apparently I can’t use certain words but please pick it up!