r/grantstoneboots

I ordered the Field Boot Black Chromexcel in 9.5 US size, which is a size I use consistently across about 10 pairs of shoes and boots from various brands. My previous boots are also 9.5 US, but the boots sent to me from Grant Stone were easily over 3.5cm in length over other shoes/boots I own.

When I emailed customer service, representative Kim was quick to put the onus on me. "I don't see your email asking about sizing," she said, suggesting I should have not bought with confidence but instead reached out to customer service before hazarding the boot shipment. She went on to state that I would have been told to purchase a half-size down. However, given these boots are over a full size off, that would have hardly helped. Further, if Grant Stone is aware that their boots are at least a half size over what is listed, why not consider updating the listing sizes for the sake of accuracy?

This is already a frustrating inconvenience in itself, but Grant Stone's policies indicates that a return must incur a $15 restocking penalty. Only store credit can be received if the return is done after 15 days, so make sure to budget plenty of availability to manage a return given the unpredictable fit of these boots.

To get as accurate as possible of a measurement, I placed my foot measuring 27.5cm long into the Grant Stone boot. The remaining gap could be filled with an Airpods V2 case width-wise when pushed down to sole-level. Apple indicates this width is 4.4cm / 1.74inches. This brings the true length of the Grant Stone boot to 31.9cm or 12.5 inches. Even rounded down modestly, this would bring this shoe to closer to a US size 14+. Compared to the Nike Air 9.5 US sized boot (listed as 27.5cm long on the label), the sizing difference is obvious.

If you are seeking a predictable and hassle-free shopping experience when shopping for a boot, look elsewhere. At least one return and re-fit is almost guaranteed when shopping online for Grant Stone online, and incurring a $15 each time will add up fast.

EDIT: I've revised my measurement technique given the difficulty of using a tape measure to reliably rest at the tip of the shoe internally. Using the reliable length of my own foot, I measured the gap to the end of the boot. After this revised measurement, I think this may be a true sizing error.

Comparison in fit of Grant Stone boot (left) and Nike Air boot (right) - both listed as size 9.5

Closer look at gap between heel of 27.5cm foot and Grant Stone boot

Space comfortably fits an AirPods V2 case width-wise (4.4cm)

Found a pair of grant stone field boots on eBay in a size 7 and was hoping I could get some sizing ideas for how they fit.

Their website says people usually half size down from natural size, I’m an 8 on brannock and I wear a 7.5 in redwings and 7 in whites.

The guy selling them says they wear a 7.5 in Viberg and 8 in nicks / whites

The reason they gave for selling is they are snug.

If this is not an appropriate post here, please let me know but I am looking forward to ordering my first pair of boots soon and was hoping if anyone US based could speak on what sort of experience they have had recently when it comes to tariffs or import charges. I reached out to Grant Stone customer service and received what appeared to be an AI replay stating there were no further import charges. I followed up to confirm if Grant Stone covers any import fees themself because I was under the impression there would be charges and got a new replay stating the exact opposite of what I was previously told.

If anyone US based has recently received and order and could confirm what sort of tariffs or import duties you paid, I would be interested in hearing your experience just so I can get an idea of the total price I may potentially pay.

What’s everyone’s think on grant stones new store front in Michigan? Is anyone going to the grand opening tomorrow?

I got the Elias boots recently in size 9. I had tried the 8.5 first but it was too tight and exchanged for a 9 which felt perfect.
I’ve had the boots for 2 weeks or so now, worn them almost everyday.
But whenever I walk I hear an air squishing sound from the heel, I’ve even sat down and pushed and pulled on the heel and it still makes that sound.
I’ve contacted CS and they said to try an instep tongue but that didn’t work.

Anyone else has had this problem, does it go away has I break the boot in more?

I have a pair of 11 3e diesels. I have to use an insole so my feet are a bit jacked up. I would describe the area in the toe box width and height as snug but not uncomfortable. I’m considering a pair of cap toes and wondering if the caps would make a difference in the toe box, width and height. I’m hoping that if the plain toes fit me the caps will also. I have no margin for error. Any thoughts? Thanks.

Anyone have suggestions for insoles that work well with their Grant stones? I have a couple pairs that are maybe a half size too big. I don’t have pain or foot problems, just want to fill in the extra space so it doesn’t feel too clunky.

Hello, just got a pair of suede unlined travelers. I sized down to 9D from my brannock which is 10D. The length and width are spot on, but the instep (especially on my right foot, which is slightly larger) is tight. Its not painful, but I can only wear it barefoot, and need a shoe horn to squeeze into them. I can also see them cutting off circulation a bit if I wear them. Question being, is this expected and how much will these liafers stretch over time? I plan to wear them barefoot or with thin socks.