r/Rogers

I’ve been reading around and it’s always just questions, i have horrible ping spikes and packet loss when gaming, I’ve tried Ethernet on console and it was still bad, I’ve tried wifi extenders for my pc since it can’t use Ethernet, I’ve gone into the gateway settings and separated my 2.4ghz and 5ghz networks and nothing changed, it’s not my pc or console 100% so now im lost on what actually to do, has anyone ever done anything that fixed this?

Just announced today: https://crtc.gc.ca/eng/archive/2026/2026-78.htm

>Customers will be able to modify or cancel their Internet and cellphone service plans without interacting with a live customer representative in an easy and timely manner.

These new consumer protections will come into effect on 26 April 2027.

How much do we want to bet it's going to get a lot worst until this comes into effect?

I was called from a Rogers representative (833-430-6500) offering me plans. He used my first name, had the last four digits of my credit card, and had access to my bills and info he also did not hang up when I said goodbye. I was wondering if he was a legit representative he asked for confirmation with my date of birth, and postal code. Any help is appreciated. Thanks.

I have a 2 year phone plan where I return the phone after. I just woke up and saw a bunch of scratches on my phone. Too many to pass the return inspection. I googled it and you can’t get a screen change anywhere except Apple, because Roger’s will know it’s a foreign screen not from the original Apple company. I called Apple and they quoted me $500. My Apple care has expired with no renewal options. What do I do please help

Im starting to notice the internet fees are jumping higher each year, this month increased by $8 but not sure if it's worth going on a plan or switching to telus or if either internet company offers good deals?

If I go for a plan with priority network access, does it mean if I use my cellular data during a power outage or a mainline internet outage, I will see full speed even though the tower will most likely be overloaded?

My partner and I are moving to Wasaga Beach soon and I’m trying to find the best internet option before we sign up with anyone.

It looks like Rogers is the main provider in our area, but I’m hoping to find out if there are better options, resellers, or any current promos.

We actually tried going with Rogers already, but the setup process was a mess and customer service kept talking in circles. We couldn’t get straight answers, so we cancelled before even moving.

We’re heavy users (gaming, streaming, working/studying from home), so consistent speeds and low latency matters a lot. I’d rather not end up overpaying for something underwhelming if there are better setups out there.

Any recommendations, deals, or even specific providers/reps to contact would be super helpful!

thank you for constantly sending your lackeys door to door, ignoring no soliciting signs, pissing off home owners who DO NOT want you services. Fort St John BC, ignorant business practice’s!

Basically what the title is asking. I have been trying to go on spotify for the last 2 days and any time i open the app it says something went wrong. I have tried to reset my system and restart my tv and nothing works. I just wanted to know if others were having this issue before I contact rogers. All the tvs in my house are having this issue.

Hello,

I just wanted to share a recent trip I had using Roam from Home on the Roger’s network. I had purchased the Roam from Home for a week at a cost of $50 (Cdn). I thought it would be the easy thing to use as I was only going to be gone for a week.

The trouble started as soon as I landed as I need to restart my phone. Not a massive issue. I thought. But what quickly happen was that anytime I went on the train (either to another city or underground) I would lose connection. I would have to turn off roaming. Turn on airplane mode. Or turn off the phone for period of time. To reconnect to the system. Needless to say this became quite annoying. There were certain time that it would work really well but for the majority it was a real pain. I would never use Roam from Home again and will use another eSIM app instead.

Take care and happy travels.