[ADVICE] Client suddenly changed scope near deadline what should I do?
I need advice from experienced freelancers.
I had a client project for architectural services where I already completed around 90% of the work. Everything was going smoothly, and the remaining 10% was mainly for revisions and small adjustments.
Near the end of the order, the client stopped replying for many days. I sent several follow-up messages but got no response. Since the deadline was getting close, I finalized the renders and was preparing to deliver the project.
Suddenly, the client came back and said there might be changes due to building code updates, which could affect the layout plan. The problem is, these changes are not small revisions , it would likely mean redesigning major parts from concept planning to 3D renders again.
I explained that most of the agreed work had already been completed and that major redesigns would probably require additional payment. I didn’t fully discuss pricing yet because I was waiting for his final confirmation on the changes.
I also sent a time extension request so I could properly handle the situation, but it has been many days and the client still hasn’t responded, even though I can see he’s been online. Now the new deadline is getting very close, and honestly I’m worried about getting a bad review.
What would you do in this situation?
Should I deliver the completed work to protect myself?
Or should I keep waiting for the client’s response regarding the new changes?
Would really appreciate advice from experienced freelancers.