r/Dentists

▲ 0 r/Dentists+1 crossposts

Dentist claims procedure necessary but insurance says not justified

The dentist did not obtain a pre authorization and submitted a letter stating that the procedure was necessary and submitted x-rays as well. The insurance company denied the claim. I appealed it. The dentist did not.

I’m just a patient - this involved a ‘three surface’ filling (whatever that is). As a patient, there is no way I would know what is or is not necessary. I’m just sitting in the dentist’s chair thinking he’s just giving me a basic filling.

The dentist did not appeal the denial but I did, though what more could I say other than see the dentist’s letter and the x-rays. The dentist is not exactly friendly and so I feel like he may have just done a procedure I didn’t need.

This doesn’t seem fair to me as I’m the o e who would’ve on the hook for this ‘necessary’ or ‘unnecessary’ procedure. What recourse do I have?

The insurer is GEHA.

Thanks

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u/Kotikbronx — 13 hours ago

Sleep Apnea kickbacks?

Saw a dentist today and the appointment went great until the end. She noticed that I grind my teeth (Ive done this since I was young) and started asking me sleep apnea questions.

-Do you snore? Occasionally but when I do it’s pretty mild.

-Morning headaches? Occasional sinus headaches.

-Daytime sleepiness? Yeah but I have a new baby so it’s to be expected.

-No one has ever witnessed me stop breathing, I’m not waking up gasping for air. I’m not obese, but I still have baby weight.

She started really pushing me to get a sleep study, to which I eventually agreed. When I told her that I would get a referral from my PCM she got kind of pushy about some online eval program they use.

Do you guys get kickbacks or something or am I just being paranoid?

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u/birbswatchin — 10 hours ago

Dental Assistants: How Often Do You Actually Remember Returning Patients?

Dental assistants, how often do you actually remember your patients?

I started my first dental assistant job about 6 months ago in a relatively big city, and one thing I constantly struggle with is remembering patients when they come back. A lot of the time I won’t fully remember them until I check their chart/history and then it clicks.

I’m curious how common that is. Do you usually remember faces, personalities, and past conversations? What makes a patient memorable to you, whether in a good way or bad way?

I’m mostly hoping to hear from other dental assistants since you’re juggling so many patients, but dentists feel free to chime in too if you want!

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u/williamdbe — 15 hours ago

Built online booking software for dental practices — looking for honest feedback from dentists

I'm a software developer who spent the last 6 months

building scheduling software specifically for dental

practices. Most booking tools are generic — Appointly

is built dentist-first with pre-loaded appointment

types, automated reminders, and a calendar designed

for how dental practices actually run.

I'm looking for 3 independent practices to try it

completely free for 1 year in exchange for honest

feedback. Not looking for fake positive reviews —

if it doesn't work for your practice I want to

know why.

Here's what it looks like: https://appointly.cloud

DM me if interested or ask questions below.

Happy to answer anything.

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u/Ordinary_Cut8308 — 17 hours ago

extreme toothache

i’ve had a toothache not only on my cracked tooth but the ones surrounding it as well. it is currently 2am and i can not sleep. the last time i went to the dentist was in september and the crack was very small and it has since kept breaking off. i am embarrassed and also scared to go back to the dentist mainly due to the cost of how much it may be. i had been fine for the past couple months but now i have extreme pain in several teeth and it is unbearable. last time they said i need a root canal but that’s when the tooth crack was smaller. do you think it would be the same or will the tooth need to be extracted ? how much might it cost ? also any pan relieving advice? i’ve taken 4 tylenols and this pain won’t go away.

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u/AdDistinct9316 — 1 day ago

For those of you doing GBR, how long is it taking you?

Recently started doing GBR and I feel like it takes forever. A recent case took nearly 3 hours. How long is it taking you guys?

My patients are awake, typically nitrous and maybe an anxiolytic, which probably doesn’t help the procedure time.

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u/midwestmamasboy — 14 hours ago

How are you actually handling social media ?

I have back to back patients, staff issues and insurance heades. Social media always ends up being the thing nobody has time for but everyone knows matters. Do you have someone in-hours doing it? Did you hire an agency?

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u/Subject_Fix4155 — 1 day ago

Question Regarding Professional Boundaries

Hi

I had a question regarding professional boundaries between dentists and patients. I got myself in a situation where I fear I may have crossed a boundary and would like to get a dentist's perspective.

If you’re a dental professional and care to share your opinion, I would appreciate it if you could DM me for a private conversion.

Thanks!

Edit: Thank you to everyone who did reach out! Your insights have been very helpful :)

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u/Civil-Ad-8942 — 22 hours ago

Just wanted to show off my cleaning

https://imgur.com/a/qvlezto

I’ve had 10+ years of poverty and unable to see a dentist. The last 1.5 years has been pure fear that they’d say all my teeth needed to be pulled.

I finally was able to go yesterday and they all said for poverty and no dental care it’s nowhere near as bad as it could be. I only need three fillings with minimal plague in the most common areas.

I asked so many questions and they seemed surprised at my genuine concern for my teeth and how to care for them as I age.

Nothing on Google can be trusted as it’s an algorithm meant to sell you products at this point…

I am a lurker so I wanted to thank you all for being yourselves and helping me gain the strength and courage to go to a doctor.

After some much needed work I will have a healthier mouth and a more confident smile.

Out of curiosity, from a doctor stand point, what story does my mouth give to you? 👇

u/Hot-Science404 — 15 hours ago
▲ 2 r/Dentists+1 crossposts

Kerr SuperCap vs Garrison SlickBands/Tofflemire kit for deep margin elevation — is Garrison worth the cost?

Hi everyone,

I’m currently taking a diploma course and my instructor asked us to get either a Kerr SuperCap system or a Garrison kit (SlickBands/Tofflemire style) for deep margin elevation (DME).

I understand that Garrison tends to be more expensive, but I’m wondering from real clinical experience:

Which system do you find more predictable for deep margin elevation?

Do you notice a significant difference in marginal seal and adaptation?

Is the higher cost of Garrison actually justified in daily practice, or can Kerr perform just as well?

I’ve used traditional Tofflemire before, but not specifically for DME cases, so I’d really appreciate hearing your preferences and why.

Thanks in advance!

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u/Alarming-Play-7264 — 16 hours ago

What‘s worse? Cavities or erosions?

Got light enamel erosion at 21 years old but have no cavities or a single filling.

I managed to get my diet under control so my erosion is stable for a year now.

So i just want to know Whats worse? A cavity (or filling) or stabilized enamel erosion?

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u/Little_Horse2083 — 22 hours ago

Out loud thinking

Idk if this makes sense, I'm just thinking out loud, but if a dentist lets say hired two associates, could he theoretically live in a LOCL country and rake in 60k a year without work? (50k because im trying to calculate the some overhead, assuming the practice is already paid off).

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CBCT vs X-ray before Root Canal Treatment

One of my relatives has been suggested to undergo RCT and get the X-Ray (for 1 tooth) before the treatment for the final decision.

While reading online, I landed on multiple posts on this sub where doctors mention getting a CBCT machine in their clinic. Also many posts recommend getting CBCT beforehand as it provides a more clear image and can help diagnose any complications beforehand.

I was wondering if getting a CBCT would be a good choice but at the same point I'm worried about the radiation.

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u/prakashanish — 1 day ago

Failed implant pole removal/bone grafting

Hello

I had an implant fail and had the top tooth part taken off years ago. I now occasionally get an aching jaw and want to get the pole removed.

I was advised that bone grafting would be good to do during the removal, but I wanted to know if I know I’m not getting another implant, do I need the bone grafting?

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u/slsaasd — 15 hours ago

Bone spicule or wisdom tooth?

https://ibb.co/Lh1PMQKb

Hi everyone, sorry if this is a silly question but I have just had my upper 2nd molar extracted after 9 weeks of chronic pain. It seems even after extraction this tooth is destined to give me trouble. It's been only 1 day since extraction, and I noticed that this thing that looks like a baby tooth is coming out of the extraction site. It was not there yesterday - I'm guessing it's a bone spicule? I'm just worried because everything online seems to say that bone spicules are small and sharp, this looks pretty darn big to me, and it's got me a bit freaked out.

Thanks for your time!

u/ReasonableStop9689 — 15 hours ago

Dentists — would you use an overhead light with a built-in camera?

Hey everyone,

I’ve noticed quite a few operatory lights with integrated cameras being showcased at dental expos lately, and I’m curious about real-world interest beyond the showroom.

For those of you who’ve seen or tried them:

Would you actually consider buying one for your practice?

Does it genuinely improve your workflow, or does it feel unnecessary compared to intraoral cameras?

What would make you choose this over your current setup?

If you decided not to buy — what held you back? (cost, usability, positioning, image quality, etc.)

Trying to figure out if this is something dentists truly want, or if it’s more of an “interesting but not essential” kind of product.

Would love to hear your honest thoughts.

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u/Key-Distribution225 — 1 day ago

Wisdom Teeth Questions

I've recently visited my dentist and was told I needed to get my bottom two removed because one is partially erupted, and the other one is getting close to erupting. They said it was best to remove them because it would be hard to clean the gaps in the gums where the teeth are, and they could eventually get infected.

My only issue is that I have no pain yet with them, and was always told to wait till you're in pain before you remove them. I've never experienced anything but cleanings so far, no cavities, root canals, fillings, etc.

So, the entire thought of doing the wisdom tooth removal gives me massive anxiety. They told me I could do the IV sedation or the oral sedation. I am leaning more towards oral since it's cheaper and I've never had any sedation, etc yet.

If anyone could give me advice on when to get them removed, the pros and cons of the oral sedation and what they experienced would be amazing! So worried I'm going to hear and feel them remove the teeth, it makes me not want to go and do it.

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u/trashythetrashcann — 5 days ago