Hey everyone,
I’m running into a really frustrating issue with a Google Business Profile and I’m hoping someone here has dealt with this before.
Here’s what’s happening:
- The GBP is currently disabled.
- When I try to submit an appeal, it takes me to the appeals dashboard, but it says: “No content to appeal in this tool.” So basically… I can’t submit anything at all.
- There’s also a “Get Verified” button in the dashboard, but when I click it, it just redirects me back to the appeal page… which again doesn’t work. So I’m stuck in a loop.
- What’s even more confusing: The profile is still publicly visible on Google Search, but it’s showing outdated info.
- Meanwhile, inside the dashboard it says things like: “Your access has been disabled because this profile doesn’t follow the guidelines” and “Your business is not visible to customers.”
So it’s somehow:
- Visible publicly (with wrong info)
- But also “not visible” and disabled in the backend
What I’ve already done:
- Reviewed and updated all business info to match the correct website and details
- Tried accessing the appeal and verification flows multiple times
- Confirmed I still have manager access to the profile
Still completely stuck because there’s literally no way to submit an appeal.
Extra info:
- I only have manager access, not primary owner (not sure if that’s part of the issue?)
Has anyone experienced:
- The “No content to appeal” bug?
- The “Get Verified” → appeal loop?
- A profile being publicly visible but marked as not visible in the dashboard?
Any ideas on how to fix this or get Google to actually review it?