r/shopify

I recently started setting up wholesale on my Shopify store and it’s turning out to be more complicated than I expected. Things like setting different pricing for wholesale customers, minimum order quantities, and eventually offering net terms aren’t as straightforward as I thought.

I’ve been exploring a few apps like BSS Commerce, Wholesale Gorilla, and also came across BMT Wholesale recently. From what I understand, most of these handle things like tiered pricing and customer-specific pricing, but I’m not sure how reliable or easy they are to actually run day to day.

If you’ve used any of these (or something else), would love to hear what’s worked for you and what hasn’t.

Hey guys. Heading out of town soon, and I have my buddy running the shop for me, but he can't handle the normal load, so I wanted to close the site down for a few days. I can do a vacation app on my site, but that just shits my site down. How so I do it for Collective? If I disable the sales channel for everything, then add it back in, will it add the products back to their site or do they have to re-add them all again?

I’ve been thinking about this a lot lately.

A lot of product pages look clean, but they do not really communicate the offer fast. No clear bundle callout, no discount context, no quick visual reason to care. Then the other extreme is when brands add too much and the whole thing starts looking cheap or spammy.

So I’m curious how other Shopify owners think about this.

Have you found that clearer promo visuals actually help conversion?

Not talking about making the store louder. I mean things like showing a bundle offer better, making a sale easier to understand, or making ad creatives clearer without killing the brand look.

Do you handle that inside Canva every time, use a designer, or just keep product images clean and let the copy do the work?

Would love to hear what has actually worked for you.

I run an online pet supply store on Shopify and I'm looking to set up a loyalty points program to bring customers back for repeat purchases. Pet owners restock regularly so it feels like a missed opportunity not to have something in place.

I want customers to earn points on purchases, get bonus points for reviews and referrals, and be able to redeem them for discounts. Ideally with some kind of tiered system for top spenders.

For those who have set this up, a few questions:

1. Which app do you recommend and why?

2. How well does it integrate with email marketing tools?

3. Did you actually see an improvement in repeat purchases after launching?

4. Anything you wish you knew before getting started?

Appreciate any advice from store owners who have been through this!

Is there an app or anyway I can set up where I can see how long my staff worked? I.E timestamps of what they did, check in and check out time etc

I run a small jewelry business and had a situation with Shipsurance that honestly has me rethinking everything about shipping insurance.

I shipped a package (~$595 value) during the holidays. It got lost in transit, so I filed a claim and it was approved + paid out.

Weeks later, the package randomly shows up… but it was delivered to my customer, not back to me.

Now Shipsurance is demanding that I repay the claim immediately, even though:

• I do NOT have the item back
• I have to coordinate the return with my customer
• I have to pay for return shipping
• There’s zero guarantee the customer even sends it back

So basically, they want their money back before I even recover the product… which could leave me out both the item AND the money.

I told them I’d repay once the item is returned to me, which feels reasonable, but they keep pushing and saying I’m “not complying with policy.”

They’re also asking for my return tracking number, and I’m hesitant to share that since it involves my customer and honestly doesn’t change the fact that I don’t have the item yet.

At this point it feels like:

• Insurance only works when it benefits them
• Small businesses carry all the risk
• And the second they want their money back, it’s aggressive and immediate

Am I being unreasonable here for refusing to pay until I actually have the merchandise back?

Also—if anyone has better recommendations for shipping insurance (especially for jewelry / higher-value items), I’m all ears because I’m definitely not using them again.

It seems like most product filters and search functions can use either metafields or tags. Is there an advantage to using one over the other? For example, many of our products have fancy and unusual color names. But the filter for color will need to use basic colors like "blue" or "red." Would it be best to add those basic color names as product tags or create a product metafield like "basic_colorname" and do it that way?

Thanks for any advice.

Hey guys, I have an e-comm client who uses Shopify. I was wondering if anyone is familiar with the enhance conversion tracking issue through google ads?
I just spoke with Google and they said that I need to set up purchase tracking through the Google and YouTube app on Shopify instead of embedded in code on the website.

Apparently this is a new thing which is best practice?

I'm just a bit confused I've been running Google ads with this e-commerce brand who uses Shopify for 4 years and suddenly performance has dropped and we are getting conversion errors.

Should I just create a new primary purchase tracking through the Google App on Shopify...would I not lose all my historical data from the other Purchase tracking? Any help would be great.

We’ve had a Shopify partner manager last year or two. Found out on LinkedIn he’s left Shopify but is still our assigned partner manager! How on earth do I go about getting a new one assigned I’ve tried all the relevant channels like tickets, LinkedIn messages not sure what to do?

Hi all - we are strictly an e-commerce site, but will be attending an in-person expo soon. We will be offering bundle discounts for our B2B customers and would love some help on the best way to get this set up.

We’re offering customers different discounts based on bundles, i.e.: buy 5 of each of these four products, get 10% off. Buy 10 of each, get 15% off. It’s going to be fast paced and we don’t want to have to take the time to manually enter quantities for each product and then add the discount code.

I tried the free Shopify Bundle app but that didn’t work. Also the Kaching app didn’t seem to offer anything to what we’re looking for. Anyone have success with this? Thank you!

So essentially I have a website selling craft products. I want my affiliates to be able to go onto my site, create a bundle/lists/groups/kits of products that they can then direct people to for a quicker/easier purchase process for their audience.

For example, lets say I have an affiliate who has a youtube channel where they make jewellery. Ideally, I would like that person to be able to go onto my site, create a bundle that includes all the materials they used for their design and then that can become a new product on my site.

Essentially, I want to try and get a bit of a win win for everybody. The customer will be presented with everything they need quickly and easily, the affiliate gets commission from a group of products instead of just directing people to my site and hoping they buy all the right things, and I get orders in with a higher total spend.

Does anyone know of something that might fill that brief? or a combination of apps that I could use in conjunction maybe? Or ideas on some other way I could acheive something similar?

Thanks in advance!

I just recently created a store and everything is shipped from my location. No storefront or pickup turned on in settings. I have recently had some friends ask to buy a few things, and I figured out a discount code for them on the store. However these are items that won’t be shipped. The items will be handed directly to them. How do I accomplish this? Is it just setting up another code for free shipping or what am I missing?

I know I can always take their order manually and just give it to them, I just want to try and track everything and have them pay via the store.

We're looking to switch our multiple POS from Square to Shopify and I'm wondering if we'll be able to continue using our USB (Type-B) cash drawers with the Shopify POS.

My understanding is the default Shopify POS setup has a receipt printer connected to the POS tablet or other device and then a kick cable (RJ11/12 to RJ45) from the printer to the cash drawer. If I use an RJ11/12 to USB Type-B adapter to connect the printer and drawer, will the kick still work or will this setup fail to transmit to electric signal that pops the drawer open?

Hello, I'm looking for a possible way to create an alert for when there is a large amount of cash in the drawer. Basic premise is that if the cash on hand exceeds a threshold, it will alert that a cash drop is needed.

I see that if you are marking around 600k€ per month it starts to make sense because you pay 0.2% as processing fees instead of the 0.6% on 3rd party payment processors (Airwallex).

I believe we can also benefit from the checkout upsells. How much do brands make from that?

Thanks!

Can you run different collections targeting different ICPs/vibes within the same broad Meta ad set (CBO), or is it better to keep one consistent ICP per ad set?

Not sure if Meta can properly navigate multiple vibes in one ad set.

Appreciate anyone chiming in.

Do you get customers claiming they never got the order when tracking shows delivered? Or saying the box was empty?

How much are you losing to this monthly product, fees, time?

And do you bother fighting it or just eat the cost?

Sidekick told me to add 14 filters to a belly rings collection on a UK store. I checked if anyone actually searches for those things on google.

13 of them? Nobody searches for them, 0 volume, like it wanted me to add a filter for "healing stage" of the piercing, which I didn't understand.

Actually, Sidekick never noticed the store was using the wrong words. The site says "9K gold" everywhere but people in the UK type "9ct gold" when they search. That's 770 people a month looking for it, and the store doesn't show up because of one wrong word.

Same thing, the store calls them "belly rings" but UK shoppers type "belly bar." Six times more people search belly bar. The store was invisible for the term people actually use.

Sidekick knows what's in your product data, but it doesn't know how your customers talk. Now that's the gap.

Anyone else noticed this kind of stuff with sidekick?

I am living in Ahmedabad and if you have a Shopify store to build, you can get this done for $200 when you hire freelancers or individual Shopify expert.
Even if you hire or partner with company with expertise Shopify development, you can get a good store for $500 or a few companies may ask a few dollar extra. When

Interestingly, if you hire developers from the USA, cost will be go up by $10,000+.

I came to know some interesting facts about Shopify store development and pricing while writing blog on cost of hiring Shopify developers.

Q: What is the cost of hiring Shopify developers in your region?

Hey,

I’ve been looking into subscription setups for Shopify stores in EU (mostly NL/BE), and Firmhouse keeps coming up.

But honestly, it feels a bit heavy/expensive for what it offers.

I’m curious what others are using instead:

• Are you sticking with Firmhouse?
• Using something like Recharge/Skio (even with limitations)?
• Or building some custom workaround?

Main concern is handling things like iDEAL / SEPA without breaking checkout or killing conversions.

Would love to hear what’s actually working for you guys 🙌