r/intoxalock

▲ 1

Lifesafer

So at the end of this month I’m getting this put into my car. I really can no longer eat bread or drink energy drinks? I often eat a kolache on the way to drop my kids off at school. I have bad ADHD and a bad memory. How do you possibly remember to not eat bread or drink energy drinks an hour and a half before driving? Just no longer take trips where you have to stop to eat either? This isn’t court ordered, more an agreement in divorce.

reddit.com
u/Vkmichalik — 1 day ago
▲ 11

This company is trying to rob me

At first I was told it'll be $50 a month which I was okay with that's not too bad. Now they're saying it's $200 every 2 weeks for the next 6 months. WTF. HOW IS ANYBODY SUPPOSED TO AFFORD THAT. I'm so pissed and don't know what to do. I need a car to get to work. I'll probably just get it removed and not drive for 6 months. These fuckers aren't getting shit.

reddit.com
u/Nosajbeats — 4 days ago
▲ 1

Has anyone else's device stopped giving them an actual read?

About a month or so ago I noticed my device stopped telling me my actual number after I blow, it just says Pass or Fail. Today I tried to go to work after I drank a little more than usual the night before and it said FAILED so I had a mini panic attack and had to call them to get my actual number and they said I blew a .024

I was relieved because in my state you don't get a violation unless its above .04 but its pretty annoying

reddit.com
u/TJH1993 — 2 days ago
▲ 9

I hate this company

I've been approved for removal from my state monitoring authority and DMV but these fuckers will not schedule my removal appointment. Anyone know how to speed this up? Im really close to pulling the shit out myself at this point.

reddit.com
u/Herculean_king — 7 days ago
▲ 7

Today I attempted to get my licence reinstated

Wish me luck. $900 after then I’m broke lol

reddit.com
u/LilRed2023 — 3 days ago
▲ 5

Worst company ever

I received approval for removal. The day that happened, it locked me out. They also called my service center to schedule the removal almost another month past the time or could come out. Now trying to reset the false lockout and they are refusing to do so because I refuse to pay them money as they are now renting space in my vehicle. Now the init won't even come on leaving my boyfriend stranded. I will take it out myself but they refuse to give me back my car.

reddit.com
u/One-Setting-8360 — 3 days ago
▲ 2

Early removal?

Hey everyone, just wanted your guys opinion on if I should call the MAU to see if I can get the interlock removed early. This was DMV ordered as I was caught on a suspended in August of 2025 but convicted on early January.

I was hoping to call at the end of the month when it’d be 3 months with it installed. I was ordered to have until next February of next year. Is that pushing it?

Got the device installed at the end of February of this year. I only had to get it installed because I was at 4 points on my record

I wanted to get it removed because I’m paying 2 separate court fines, the interlock bills isn’t helping. I feel like I’m drowning in payments related to driving, car payments/insurance, and other personal bills

What’s your guys thoughts

reddit.com
u/Roberto19x — 3 days ago
▲ 21

Definition of a predatory company.

The second I received certification of completing my states IDAP program and reinstating my license I tore this piece of shit out of my car myself. People get in a vulnerable position and the fucking vultures start circling. What dipshit decided it’s illegal to text and drive but I can fuck with this thing while I’m doing 80 down the highway? They figured out they could make a buck

reddit.com
u/alankcarman — 6 days ago
▲ 4

What steps do i take to get the IID removed?

Im in Wisconsin. Was court ordered to have the device for 1 year. That 1 year is up next month in the beginning of June. The intoxacrock lease says I have it until the end of August but im only court ordered to have it for 1 year. What steps do I need to take to get this damn thing out of my jeep and be done with this evil company?

reddit.com
u/guppyface44 — 4 days ago
▲ 21

Good riddance

Hell yes, thanks for the help along the way!!! Never seeing this bullshit again!!

u/Herculean_king — 6 days ago
▲ 9

FREEDOM!!!

So I finally got my device ripped out today after having it for two years. It was definitely a pain having the thing but it was still better than not driving. I was lucky and had virtually no issues with my device except one time over 18 months ago where the device wouldn't sync and I had to disconnect a battery terminal for a few seconds. Other than that I never had any real issues. I never had any lockouts either. That's probably thanks to this subreddit because I read shitloads of stuff on here before I even got my device so I already knew what to watch out for. I had an almost brand new battery in my car when I got the device. I'm in Massachusetts so it gets below zero in the winter so I bought a battery tender so I could hook it up on really cold nights to prevent battery drain. I made sure to use power save every time I was done driving. The one really stressful event I had was last summer when the starter on my car (15 Civic) died and I had to bring it in. I called Intoxalock and put it in for service and I wound up having zero issues with that. The fact I live in Mass I was told removal would be a shit show but it really wasn't. I didn't need to do a final download or calibration or anything. Just once my 2 years were up I had to go on the rmv website and request my removal eligibility. The website told me I'd be called by a hearings officer within the next 3-5 business days. I got called the very next day and was told that I had nothing on records that would extend me. Was off the phone in less than 5 minutes. After the call all I had to do was go on the rmv site again and request a replacement license which would be an unrestricted license. That took less than 5 minutes. After that I had to call Intoxalock and got my removal scheduled for today. All three of those things took about a half hour combined. The removal today took like a half hour also (my car being a Civic makes it easy to work on). Overall yes it was a pain in the ass having the device but it was nowhere near as bad as it could have been because I did research beforehand and knew what to do for the most part. I've read too many stories of people not realizing that they couldn't leave their vehicle in subzero temperatures for 10 days unattended while they went to Cabo. Or just 10 days unattended period. The biggest thing that probably helped me though was not drinking. I definitely had a serious problem before and have been sober for about 5 years now, well Cali sober anyway. One of the best things you can do to avoid lockouts is to just not drink while you have the thing but I also understand that's too much to ask for a lot of people. So if you are going to drink while having the device I have two tips. 1. Only drink on nights when you dont have to drive the next day just so that way if the drinks happen to go down like water that night (trust me I know how that goes) you'll have a whole day to sober up. 2. If you are gonna drink and drive the next day just get yourself a personal breathalyzer to use so you can be sure you're going to blow triple zero before you get in the vehicle. I've read too many stories of people being like I thought I could drink a six pack of imperial double ipas really late at night and be good to go to work at 6 or 7 am the next day. I know it sucks having the device but as long as you stay on top of things and stay aware of your actions you'll get through it. Good luck everyone, there is an end to this.

reddit.com
u/Excellent_Meat_6490 — 3 days ago
▲ 1

Anyone get this yet ? . Granted..price change isn't huge....BUT....

Background : somewhere around the 20-teens, I had to do this, for 12 months. Unfortunately for me in 2021 I decided to NOT learn my lesson.

Knowing the pain ahead of me, I dragged my feet, was able to start the process and get my shiz back in 2024, but really didn't want to go through this process again.

I decided to bite the bullet late jan 2026, go through the install process, had to buy a car (i bought a truck) to get it installed, and because it was three years, had to do written/road test and all of that....this is the time where we had a MASSIVE national storm, late jan/early Feb...lucky me.

everyone on this forum has traded stopries about dead batteries in the dead of winter, had to get a new battery, yeah I went though all of that, in the middle of getting my license back.

...than cyber attack......shitshowe for the next 6 weeks, yada yada yada...

I just, on a random sleeplessnight checked my email to find this and was wondering if anyone else receive this. It's not a huge amount, buti don't see how the straight of Hormuz can even justify this one.

this time I have to do it for two years......4 months in, 20 to go..... For you first timers.....I would advice you to take it seriously. My first time they didn't even have GPS or pic taken of you.

anyone else seen this ?

u/YellowKnifePhoenix — 6 days ago
▲ 3

Advice for interlock

Hi friends! I have thankfully completed all the boring legal parts and annoying classes after a year since my DUI. Woo hoo! Half way there! But i was wondering if anyone had some advice for me 23 F on how to get used to having an Interlock device? I need to buy a new car first so it might be a few months so im trying to mentally prepare for this change. I am worried about things happening to cause problems with the IID that may be out of my control as i tend to worry about everything anyways. I also have asthma so im worried i wont be able to blow into it long enough. I will need it for 18 months. Should i just get a beater car and put it in there and only go to the service appointments while continuing to get rides? Even with not drinking I am scared i will mess up having the device. If anyone has any positive advice for me please please leave a comment ive been worrying myself sick!! Located in VT btw not sure if VT is very different from other states laws

reddit.com
u/swagwazowski — 6 days ago
▲ 2

Lease extended?

Have had my Intoxilock since last May, June 5 of this year I was due to get it out. Got it recalibrated yesterday after work, checked my app today. Says lease extended until July 2027?! Why?! I have not blown over in 5 months, and when I did blow over it was twice last summer... very annoyed and currently on hold w them right now.

reddit.com
u/Dry-Consequence-9463 — 6 days ago
▲ 2

Car dealership did not do retest - now there's a hearing with the state

I'm in NH

I had to buy a vehicle, the get device installed, get the vehicle inspected, take a written and road test. This was done in January, right around the time we had that big national storm.

The dealership I went to couldn't do the inspection so they offered to bring it to another location. I explained to them in depth (as I obviously didn't have my license back yet.

He blew, but for some reason refused to do the retest.

there was no lock out, but I just got a summons to go to a hearing of "failure to retest".

This summons, also had his picture, clearly not me, and there was about a week of a window in between this and actually getting my license back.

Am I screwed ? I plan on going to the dealership to get a letter in their letterhead saying it was them and not me.

reddit.com
u/YellowKnifePhoenix — 5 days ago
▲ 2

Question about air fresheners

Does anyone have any success with using car air fresheners (non aerosol of course) that don’t trigger an IID? Maybe the Little Tree hanging ones?

Any input/advice is much appreciate.

reddit.com
u/Boomkj — 6 days ago
▲ 1

Had to switch device to new car—extended for 6 months?? Any advice?

Hi all,
I’m in TN. Got my Intoxalock device March of 2025, hail storm destroyed my car in May of 2025. Took several weeks of emailing between insurance, Intoxalock and the state but eventually got approved for a toll period to take it off and put it on my new car.

The issue was to buy my new car, I needed to take it off the original car, turn it in for the insurance money, then use that money to buy new car. So I didn’t have the new car with me the same day they initially took it off.

The device was only off my car for about a week, and I have documents showing that it was removed August 30 and replaced September 11th.

I was informed of the extended 90 day period that came with the toll period, so I was expecting to get the device removed in June, but now they’re trying to hold me to the September 11th lease date? Even though I had had the device for six months by then?

Throughout this period, I have also had no violations (no missed or failed tests, no lockouts, always calibrated on time, etc).

Does anyone know if there’s anything I can do? My probation officer will try to help but she says Intoxalock is impossible to work with and I have little luck communicating with them. Is there a work around with the state somehow, or something I can do?

Again, I have documents that show the device was only off of my vehicle for 12 days total.

reddit.com
u/Potential_Zone_2835 — 6 days ago
▲ 2

Tesla: The Need to Know!

This post is to share helpful tips that Intoxalock doesn’t share with its Tesla owners. I’m unsure if it’s from a lack of knowing or hope that the lockouts add up and they can make extra money (probably the case). This is information is based on my personal experience in hopes to help others! I am based out of Pennsylvania so please do your own research on the laws and requirements of your state!

  1. Not everyone will touch a Tesla! It’s a huge risk and many service centers/ technicians don’t want to be bothered with them. Call the service centers from the list that they send in the mail. OR if you can get through to a helpful Intoxalock representative, inform them that you have a Tesla. The rep that I worked with told me upfront that it may be difficult to find someone willing to perform the installation on a Tesla. Thankfully, the rep made all of the calls to the service centers to find someone willing to do the installation. He found someone, provided me an estimate, and his earliest availability for scheduling.

  2. Once my vehicle was done, the service tech showed me how to power off the car from the touchscreen. He also told me to turn Sentry Mode off and to log out of the app on my phone. For the first couple of months I used the key card, but after a while that started to get annoying. I am still going through a trial period with using the app, but all good so far. Just make sure to power off the vehicle from the touchscreen controls and wait for the countdown to start before exiting and walking away.

  3. Charging! This is the main cause of lockouts! If you need to charge and plan to exit the vehicle, allow the 3 minute countdown to fully count down before plugging in! I got my first lockout from a missed retest because I unknowingly put the car on the charger and went back in the house. Thankfully it was within the “grace period” that Intoxalock gives new customers as they familiarize themselves with the device. I believe the grace period is 14 days from the day you get the install.
    Allow the device to turn fully off and the screen to black out. You can double check this by pressing the middle button— as long as you do not initiate a blow into the device, it will turn back off.

  4. I’ve read about customers getting lockouts from software updates. This has personally never happened to me. I manually schedule updates for a time that I know that I will not be in the vehicle or need it. I also manually schedule updates If I plan to charge overnight. As stated above, just make sure the countdown is off before plugging in to charge. With the recent update, you can automatically update vehicle software while parked and not in use. Me personally, I do not plan to toggle this feature on. I’m worried that the update might initiate while the countdown is still going so I am staying away for now.

  5. Use the touchscreen to power off! I received my second lockout from exiting the vehicle without powering down. For the first couple of months; I would normally exit the vehicle, lock the door, and walk away. As allegedly stated by the rude Intoxalock manager that I spoke with, I missed a retest. She said that the “snapshot” is of me sitting in the car with the door open. If you’ve heard it before, you know how loud and annoying the beeping is. No matter how loud your music is, the beeps will overpower it.
    All in all, I say that to say, the best way to “turn the vehicle off” is to use the touchscreen controls. It sends a signal to the device that the “vehicle is off.” The device will blink green and a 3 minute countdown will begin. As long as you do not make contact with the brake, you can exit carefree.

  6. I have roughly a 45 minute drive to work and I’ve noticed that my battery drains quicker. If allowed in your state, use the power save option as much as you can. I use power save at night and while at work since it sits parked for hours. I personally crack the car door, power off using the touchscreen, wait for the countdown to begin, then exit!

  7. LASTLY, YOU WILL GET THROUGH THIS! No matter how stressful, depressing, overwhelming and financially draining the situation is right now; keep going! Better days are ahead. I hope these tips can help you avoid unnecessary fees.

**If your comments are surrounded around DUI’s or Tesla owners, please find some grass to touch… or eat!

reddit.com
u/PossibleLeek2658 — 5 days ago
▲ 1

Invalid Handheld device

One week in and I’m already annoyed lol. Anybody got this message before I click the black square before I start the car and it says invalid handheld device ?

reddit.com
u/Popsmoke42 — 7 days ago