r/intelnuc

Anyone else who just bought this machine seeing this?

Brand-new NUC 16 Pro purchased from Newegg, can't get Windows 11 installed. Posting to see if anyone else has seen this.

Hardware**:**

• ASUS NUC 16 Pro barebones, NUC16GDKU7 (RNUC16GDKU76000U)
• Core Ultra 7 356H (Panther Lake)
• Added RAM**:** Crucial 128GB kit (2x64GB) DDR5-5600 SODIMM (CT2K64G56C46S5)
• Added SSD**:** Samsung 9100 Pro 2TB PCIe 5.0 NVMe (MZ-VAP2T0B/AM) in the PCIe 5.0 slot
• Shipped BIOS**:** GDPTL579.0037.2026.0325.1636

Symptom**:** System fails to power back on after warm reboots during Windows install operations. Reproduced 3x with different install methods:

1. Rufus 4.x with Win 11 25H2 ISO + MSA bypass - install completed, OOBE crashed at network step, ended in defaultuser0 loop
2. Windows Reset from recovery - system powered down for a reboot mid-reset, never came back on
3. Microsoft Media Creation Tool, fresh wipe - same warm-reboot lockup, never powered back on

Each time the unit is off, not crashed. Force-power-on works fine but installs need uninterrupted reboots which the system can't deliver.

BIOS update attempt: ASUS published v0037 dated 2026/04/16 with release notes "BIOS flash robustness improvement / Platform issue fix." Downloaded from the NUC16GDKU7 support page, SHA-256 verified, copied .CAP to FAT32 USB (no quick format), tried F7 update method per ASUS docs. But Update tool rejected the BIOS as incompatible.

Same SKU, same GDPTL579 family, same procedure ASUS documents — and it won't apply.

Feels like I need to RMA this one.

Model: ASUS NUC14RVH

BIOS version: 0052 (latest — MyASUS confirms everything is up to date and OK)

OS: Windows 11

Symptom: Every single warm reboot (Windows Restart) hangs — either at the ASUS splash screen or before the display even initializes. Requires a full power cycle to recover. A full shutdown (shutdown /s /f /t 0) followed by a manual power-on works perfectly every time.

What I've ruled out:

- Windows Fast Startup — already disabled

- Wake on LAN / Wake on USB — both OFF in BIOS and Windows

- USB devices — hang persists with all non-essential USB unplugged

- PXE boot — disabled

- After AC Power Loss setting — tried

- Thunderbolt — disabled as a test, no change

- NVMe (Crucial P3 Plus CT200P3PSSD8) — reseated, firmware already on latest (P9CR40D)

- Windows write caching settings — correct/normal

- StorPort registry tweaks — tried, no change

- BIOS update — already on 0052, MyASUS shows no further updates available

Conclusion: The warm ACPI reset signal is not properly reinitializing hardware. Cold boot works flawlessly every time. This appears to be a platform-level BIOS bug.

Has anyone else experienced this? Is there a known fix or workaround beyond always doing a full shutdown + manual power-on?

Hello!

I purchased an intel NUC from Amazon and started having issues with it. I RMA'd it through ASUS and sent it back in. I read their documentation carefully and it said to not include anything added or upgraded to the unit and to not include the power cable if it is not a power issue. Since I purchased this unit preinstalled with the RAM and HDD I left these installed as they were not added or upgraded (I didn't even know you could buy a NUC without these installed when I purchased it). It also explicitly asks to disable your windows password which makes no sense if I was supposed to take out the HDD. Now I'm confused though because Im seeing some things online that say I was supposed to remove these before sending it in. I've re-reviewed all the documentation I was sent again and followed it all to the letter. Has anyone had experience with this?

After many years, my CMOS battery died, and after replacing, all the new ones are only lasting a few weeks or a couple months max. Any clue what might be going on?

I originally thougth my Hades Canyon NUC was not compatible with Windows 11 but Windows Update does offer me the option to upgrade to it from my current Windows 10 Pro and MS PC Health Check App verifies my PC is fully compatible. Should I upgrade or stick with Windows 10?

Hello, I have a NUC9 Extreme with i7 9750h board. As of about a week ago, I did an 'update and shutdown' of windows on my pc. The next morning, it was turning on and hardly reaching login before shutting off again. Sometimes it would stay on for 10 minutes, othertimes I couldn't reach the option to open BIOS. I could hear relays or switches of some sort clicking on and off.

This essentially repeated over the weekend until I decided to uninstall latest version of windows when it stayed on long enough, it was turning on and staying on and performing fine even after restarting it but I could tell there was still a struggle to boot on as the relays clicking on and off occured before it would stay on for good. The next morning, absolutely nothing. No lights on the power button or GPU, just a couple faint clicks occasionally and that was it. So now im left with a brick essentially.

I want to know what the likelyhood of these symptoms displaying PSU or compute element failure is?

Also, is it possible to replace the PSU at all in these cases? I really struggled trying to get it out, and are similar PSUs available to just drop in the same way it came out?

Really struggling for options here and I hope someone can give me a clear enough answer on what to do next, don't want to scrap the PC nor purchase a new compute element upwards of $500

Hoping there is some sort of hope or solution, thanks