




Ubiquiti UA-Intercom won’t power on. Component on motherboard gets warm instantly. Can anyone help?
I have a problem with my Ubiquiti UA-Intercom - it stopped working. After connecting to POE it does not start, the display is black and is not visible in the network. I assume internal damage. The intercom is no longer under warranty. If you have not yet seen the intercom from the inside, I am attaching photos.
Diagnostics:
- After connecting to a Mikrotik switch with POE, the correct voltage is negotiated and a small current consumption is displayed (Voltage 53.0V, Current 29mA, Power 1.5W) (1.5 watt is too low for this device)
- When checking with a thermal camera, it is visible that three components on the motherboard are heating up when powered on (see photos).
- One resistor (PR6) is heating up (40C) and has very low ohms - multimeter measurement showed 10Ω (see photos) - this is basically a short circuit.
- According to the datasheet of the MP8009 chip, the PR6 resistor is connected to pin 15, which is GATE - Main MOSFET gate driver pin. I am not sure if the resistor has correct value of 10Ω there. (https://www.monolithicpower.com/en/documentview/productdocument/index/version/2/document_type/Datasheet/lang/en/sku/MP8009GV-Z/document_id/4873/)
Does anyone have this intercom available to confirm the capacitor and resistor readings or any other suggestions?
Thank you :)