Got the fan and so far it's pretty good, but seeing a weird behavior only in Homekit. I have the fan attached to a hub 2 and it shows up in Homekit, but when you turn it on the fan beeps and wakes up, but the blades don’t spin at all, even if I set it to 100. It turns off fine in Homekit and all features work great when in the Switchbot app. Anyone else seen this before I reach out to support?
EDITED TO ADD: Switchbot customer support confirmed that they were having server issues due to an AWS anomaly, but they sent me a message at 2:32AM saying that they had fixed it.
I also got phantom water Leak detector "Alarm Cleared" notifications at 3:29AM but there was no alarm.
It's a bit frustrating that https://status.switch-bot.com never showed any issues. What's the point of that site?
ORIGINAL POST: My Switchbot hub is continually blinking tonight and I have tried unplugging it to reset it, but I'm getting no notification that my hub is offline.
Trying to connect to my Switchbot Lock Pro through Wi-Fi (which should only work through the hub) the Switchbot app gives a spinning icon, but never connects and again never says that the hub is disconnected.
This only makes sense to me if the main Switchbot servers are down. Anyone else?
I just setup my new 31.5-inch frame that arrived today and found it has a defect. The screen has some glob looking spot and you’ll see the image is distorted. See attached photos. It’s a physical problem for sure. I just contacted support to get an RMA replacement. I’m pretty disappointed especially when I waited 6 months after pre-ordering. Hopefully I don’t have to wait too long I wanted this for my house party coming up June 13th.
Hi All 👋.
Got the SwitchBot Lock Ultra and vision keypad yesterday, Haven't had time to set it all up properly yet, was just browsing the app and noticed an open door icon (even when shut and locked)... Im 99.9% positive I done the magnet calibration to (which from what I remember locked it after calibrating with the magnet).
I'm guessing the icon means it thinks the door is open? Is it just a case of being to far away? I thought it was within the 5cm, and I used the 30-50mm side of the magnet to 🤷♂️ Bit frustrating as I followed the instructions in the app and it said to stick before testing... and as it was within 5cm I thought it would be ok? It looks like it's within 5cm to me? Does anyone have any tips/advice? As otherwise I'm going to have to ruin the sticky pad by pulling it off and trying to place closer... It's not supposed to be at the bottom is it? Thanks
First time recharging the main pack. Did it overnight so the backup battery has never been used. The app is showing both batteries full on the main screen but low Backup Pack in Settings>>Firmware & Battery.
The backup battery installed is the one that came with the Lock Ultra so I doubt it’s actually close to dead.
Yes I’ve killed the app and reopened. Any ideas?
I am new to switchbot and I’m looking to buy a switchbot lock to setup on the inside of my rented apartment door. Which one would you recommend? I would like to be able to control it when I’m not there as well.
I do not need any number pad on the outside as I do not think I’m permitted to add anything to the hallway.
Thanks in advance
Finally got my switchbot frame today (been waiting for months)
As soon as I opened it I see what looks like damage.
Did this arrive broken or should I try to turn it on?
Will the switchbot pro or ultra and the mortise lock accessory kit work with this door lock setup? It’s a dorma lock that has a deadbolt and a door handle locking mechanism. There is a thumb toggle in the inside of the door that allows the handle from the exterior to be locked, but when you lock the deadbolt from inside, it resets it so the handle locks along with the deadbolt.
Thanks!
Sto cercando di domotizzare una VMC Lossnay VL100. Ho usato 2 switchbot relay 1 con dry contact (quelli viola) e un Finder 22.32.0.230.4520 (contattore modulare 1NO+1NC, bobina 230V). Con il primo switchbot attacco e stacco la fase per accendere spegnere la vmc. Con il secondo switchbot, tramite il finder faccio lo switch hi/low ed evito che le due velocità si possano attivare contemporaneamente. Ho scelto switchbot e non schelly o altro semplicemente perchè mi ci trovo bene e ho altre prese, hub e sensori in casa con diverse scene. Ho partorito tutto ciò dopo ore di imprecazioni, ai e ricerche. Un sant'uomo che mi dice se ho fatto bene o rischio di rompere tutto? Grazie in anticipo.
I've already emailed support, but in an attempt at greater visibility I am also making this post.
An issue I am continually dealing with is my vacuum hallucinating and thinking there is a space behind my kitchen, toilet, hall mirror, balcony, etc. Not always places with a reflection or window, maybe the bot is just extrapolating based on inaccessible walls.
Either way, my map has become an absolute mess of no-go zones and virtual walls in an attempt to stop the vacuum to keep checking for ways into these made up areas.
Has anyone had a similar experience and thought of an elegant solution? The occasional re-mapping kind of works but it is annoying setting up the room, carpet, and boundaries again.
I’m considering going with this lock, but the Auto Unlock feature which is very important to me still seems to be in beta. The most recent posts I found are about nine months old, and it sounded quite buggy back then. Has there been any improvement since? Is it reliable enough to use now, or is it still a bit hit or miss?