r/Revolut

This affects the following countries:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

This is what it said for my jurisdiction. I understand that separate terms apply, and this may not apply to all users, but it does apply to me.

I had a heavy sum vested in commodities for a longterm hold. It wasn't a whole mortgage, but a heavy sum just to test the waters nonetheless.

Their fees structure was insane for commodities with a huge markup, and after so much time they've now decided that their profit margins were too slim on commodities and decided to liquidate each client position on the given date.

THIS IS FORCING ME TO SELL AT A LOSS, and I'm outraged by the no notice given.

I last checked the app in the last week and there was no such indication. That's just a two fucking months notice.

That's a huge RED FLAG and just from this I'm taking all my money off revolut and taking my business elsewhere.

Be advised they can do this shit about anything.

Hey everyone!

I'm planning a trip to Las Vegas for 3 people and noticed a pretty significant price difference between Booking.com and Revolut Stays for the same room, same dates:

• Booking.com: ~€287 (including ~€47 in taxes/extra fees)
• Revolut Stays: ~€152 (discounted from €306, discount is NOT from Revolut points) – I'm not sure if taxes/extra fees are already included or added later at checkout

That's almost half the price, which honestly makes me a bit suspicious. Too good to be true?

For those who have used Revolut Stays, I'd love to hear your experience:

1. Are the prices shown on Revolut Stays already inclusive of taxes and extra fees, or do they get added at checkout?
2. Have you ever had issues with Revolut Stays bookings? (cancellations, overbooking, refund difficulties, poor customer support, etc.)
3. If something went wrong, was Revolut helpful in resolving it?
4. Would you trust a deal this discounted, or would you play it safe and book directly through Booking.com or the hotel's website?

Thanks in advance to anyone who shares their experience! 🙏

Hi, I’m using a samsung s 22

It’s not rooted or modified in any way.

I’ve been waiting for about two weeks for an update, but nothing has changed.

My Google Play Store says I have no internet connection, even though my internet works fine and I can install other apps.

Has anyone else experienced this issue?

I have had several fraudulent attempts to take money from my card over the past 4 weeks with the "verify a payment notification" received. I first reported this to Revolut on 1st April.

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1st April - the AI support chatbot recommended cancelling my Virtual card as it was the "most likely" cause of the charge attempts but it could not confirm for definite that it was this particular card.

card cancelled - new virtual card created

7th April - seen more fraudulent attempts at payments through the "verify a payment" notification. this time for:

Keukenhof for €84

reported this again to Revolut help, they assured me the attempts should fizzle out over the coming weeks as scammers will realise the virtual card is now cancelled.

21st April - 3x charges for Keukenhof for €84 are taken from my account in a space of 10 minutes at 4am. No notifications to verify a payment at all.

€252 total.

so it turns out ...

Card was actually my physical Revolut metal card - NOT my virtual card which was replaced in early April.

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steps taken

* spent 2 hours with Revolut help - actually speaking to various agents this time, not the AI chatbot

* I have filed a chargeback claim with Revolut for the 3 transactions

* I have cancelled and replaced my Revolut metal card

* I have filed a police report

* I was not able to block the merchant previously as no payment ever went through beforehand

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takeaways

* although the Revolut chatbot, similar to chatgpt and other LLMs, its very reassuring but it's quite useless and identified several things incorrectly even when asked for a definitive answer.

* it falsely identified the wrong card

* it assured me no further action was needed from me

* it couldn't block payments to the merchants I identified

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questions

does anyone know how long it typically takes to receive a refund from the chargeback?

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Can anyone advise if current joint accounts will end up creating a financial bond between holders now that Revolut is becoming a banking institution? I tried asking this on the app help but they were no use in giving me an answer

I'm immigrating to the Netherlands and considering using Revolut as my main bank account on arrival due to, what seems like, very low transfer-in fees. Wealthsimple (my Canadian bank) charges very low/no fees for an international transfer out and it seems Revolut charges none - I just wanted to check I am understanding this right?

Other banks like ING charge €9 per incoming international transfer so I just want to be sure. Thanks!

I was wondering, specifically for my country, Italy, what happens now that Revolut is closing the commodities section. If I have investments there with a gain, do I have to pay taxes even though I was basically forced to sell? It doesn't seem fair.

Hi All,

8+ years user here, paid plan. Use Revolut basically for everything.

I became a resident of the UAE (specifically Dubai) last year and up till now i have not updated my residency in my Revolut account out of fear of closure of my account. It is still set to my EU (mailing) address.

I know Revolut is working on allowing residents of the UAE and as far as i know this is expected to happen this year, but i am still worried about the situation.

Any advice/insight? I obviously don't want to ask support directly.

Thanks!

My account has been restricted as Revolut are ending my account, so i am not able to contact them in the app.

The thing is I have not gotten a reason to why they are shutting my account, and i did not get any warnings prior to the exclusion. I just received an email that i have some time to move my funds.

I have great use of revolut and am worried that i will never be able to have an account there again. How can i get in touch with support, and have anyone been able to get their accounts reopened?

Hey everyone,

I've had the Metal card for a while now and honestly, I'm struggling to see the real day-to-day benefits. I'm about to head abroad for 6 months and I'm seriously considering downgrading to a lower plan before I go.

Here's what's bothering me:

- Insurance coverage : the travel insurance feels pretty weak compared to what standard premium bank cards offer. No solid trip cancellation coverage, limited medical caps, lots of exclusions.

- RevPoints : the earning rate is painfully slow. Unless you're spending huge amounts, it takes months to unlock anything meaningful.

- Cashback : limited and capped, nothing exciting.

- The rest : higher free ATM withdrawal limits are nice, but not enough to justify the subscription price on their own.

Questions for current Metal holders:

1. Do you genuinely feel it's worth the price?

2. For a long stay abroad (6 months), do the perks actually become more valuable?

3. Has anyone actually used the Metal travel insurance in a real claim situation? How did it go?

4. For those who downgraded from Metal to Premium or Plus, any regrets?

Would really appreciate some honest takes before I make a decision.

Like others have said, our business account was instantly closed, subscription for GROW plan refunded. We were able to withdraw our funds after an initial hold on our balance.

We spent hundreds if not a few thousand pounds integrating revoluts merchant solution into our websites payment gateway.

No explanation, as others have cited due to tipping off rule.

No cash payments sent in, mostly B2B payments with large established entities in our sector.

Ok sorry if this has been posted before.

Needing support/reassurance.

Buying our next home (dream home) we've had inheritance, saved up very hard and we've put the funds into revolut so we don't touch it by mistake etc.

This is the total funds and we've done it slowly over time, but we're hoping to complete next month/get the keys and I'm worried how long this process will take.

We had the notification on Friday last week that our account is in review and to provide documents which we have.

I've no idea how long we wait, money has all come from genuine sources I'm just freaking out that the money we've worked hard for/inherited is going to get lost or taken from us. I've had zero results relevant to our situation online.

Some places say it takes a few hours and some places say 3-30 working days.

Happy to receive inboxes, many thanks x

I have a russian citizenship but currently live in Finland — completely legally and with resident permit.

Last year while I was still working for Russia remotely (that is not the case anymore) I've transfered some funds via c2c transfer to my Revolut VISA. That was just like 2-3 transfers for 500-600 euro each over the course of a couple of months and everything was fine.

Last week Revolut demanded from me to explain them and I did. I provided banks statement and explained everything. But the review is still ongoing.

Should I be worried? I've heard of so many cases when the accs where closed after such review. Do any of you have an example when they didn't? Thank you in advance.

Hello, it has been 4 years since I have been in Brazil and wanted to hold some funds in BRL. I have ended up having Wise back then for this reason.

I have checked Revolut as of today and you can make BRL payments and transfers, with exception of having BRL account in the app. Is this enabled only for Brazilians as I am European and if so why?

My account has been restricted because I can’t verify my identity. I have contacted support several times and have completed every step they have asked of me to try to get it reenabled. I uploaded my passport my drivers license and a timestamp with a selfie. I have uploaded a phone bill with my phone number on it. I have done everything imaginable besides driving to their corporate office and they still can not reinstate my account. I have contacted their email support and everytime they tell me to contact their in app chat. When I do contact their in app chat they tell me they need to escalate it. Then they redirect me to their email support. I don’t have much money in my account but I will never use this god forsaken app ever again.

I need suport / question

So, I'm a freelance illustrator and I do commissions for people from various countries. Last Saturday I received a payment through Revolut for the first time. I had never used Revolut before, so when the client sent me the payment, I clicked on the option to send it to my bank account. I filled in the correct information, with my name and account number, but when I tried to find my bank's 'bic', Google gave me several different ones. The codes were based on regions, so I entered the bic that was closest to my city since I couldn't find that information through my bank's app.

However, three days have passed and the payment still hasn't arrived, neither in my Revolut account (opened after I accepted the order) nor in my original bank account where I entered the information.

Do you know if it's possible that this payment went to someone else's account, even though I wrote my name on it? Could they deliver it to an account that doesn't have the name of the account holder that was put on the form?

Thank you!