r/Ikonpass

What was lost if they are offering the same price now, after the initial offer end date?

It was $1399 - $50 = $1349

Now $1449 - $100 = $1349

I swear when we bought our passes a few weeks ago they said a few "premium" resorts were only going to be 6 days... places like Deer Valley, Alta, Aspen. I even changed my Google Map to identify all of them. Now they are all back to saying 7 days on the full IKON pass. Anyone know what happened?

Like many of you, I experienced IKON's website crash while I tried to renew my IKON pass on April 16, 2026. My payment eventually went through that day after waiting for the website to load for an hour. It did not apply my $25 renewal discount, however; I was not even prompted the renewal offers.

I thought: No problem. I can just call them to apply the $25 renewal discount, given that IKON has publicly acknowledged its system error by extending the renewal offer date to April 19.

When I called their customer service, this is exactly what the rep said:

"You waited until the last day to renew your pass when everyone else was renewing. Your computer was not strong enough to load the site. We cannot honor the discount after you have made your purchase."

I was shocked to a point of speechlessness by their attitude toward their customers. This is what duopoly brings us. They know we are all suckers because we have very few other options.

Cool little thing I noticed when I bought the discounted pass

I've been an ikon pass holder for several years even when seasons are bad where i take advantage of international destinations, but this season is it with the price hike, reduction in returning pass holder discount makes it seems like greed has hit the breaking point. With no noticeable upgrades to infrastructure, lack of consideration for ski patrol, and practically useless other perks, the value is just not there time to vote with the wallet

Running the initial deal again at some point. Maybe around black Friday or Christmas?Am I just way off on this?

Buyer beware, Ikon is advertising a “fully refundable pass” or “100% refund” but in the fine print the providing company (Spot) says there will be a 3% processing fee.

I'm a CNA, working in a hospital, and I was told that I wasn't eligible for the nurse discount this year, because it's only for RNs. I was working at this same job last year and received the discount using my paystub, but this year my job title is "ineligible." I'm pretty disappointed, because I work on a nursing floor, assisting RNs with patient care. We may have less responsibilities, but our work is nursing. I think we deserve the discount too, and we make a lot less so financially it would help a lot. I don't understand why the rules would be changed when I was given the discount last year with no issue. I'm not sure if I'll be getting the Ikon pass this year anymore, because even the current base pass price is pretty steep for me.

I keep seeing a message that today (April 19) is the last day for the discounted price. The Ikon Base Pass is currently showing $949. I’m still relatively new to skiing and have just started doing blue runs. I’m planning a trip to Mammoth next weekend. If I buy the pass now, can I use it there immediately? Also, is this a good deal at this stage for my skill level and plans?

Anyone else having issues on IKON.com trying to renew their pass? They send out tons of emails but looks like their site can’t handle the volume and getting authentication errors. Wonder if they wil extend the sale by a few days.

Update: I was able to complete the purchases after about 20 min of slowly refreshing the page. Once I got into my cart, just wait for the page to load (10-20 seconds) and don’t hit refresh, the pages will continue to load through the check out process slowly. I received an email with my order confirmation even though I got a message “UNABLE TO LOAD REQUESTED ORDER. PLEASE VISIT MY ACCOUNT TO VIEW PREVIOUS ORDERS”

I have $60 of mountain credits from the February promotion that expire on May 31. I was planning to drive up, use the credits, and do a hike while up in the mountains. However, from what I have seen, some places (like Winter Park) close today, so it doesn’t seem like there will be many shops open between now and May 31. Are there any Colorado resorts that will have gear shops open in May?

Called 888-365-IKON. First thing they say is that the deadline has been dealyed. Seemily due to website issues.

Credit to u/Silver_Rutabaga7424 for their comment on another post

Still unable to renew my pass with "Contact Support" or "Expired Cart" errors. Anyone else?

Not going to wait on hold for another 30 minutes today.

Is anyone else having a hard time connecting to the website right now? Of course I waited until the last possible minute but on my laptop and my phone the site isn’t loading. It won’t let me add anything to my cart and now is saying my log in info is wrong?

Anybody else having this issue?

Base Pass History

Full Pass History

Yellow line with blue marker is Ikon

Credit: https://www.epicorikon.com/price-history

Anyone else find their customer service to not care about you at all? Sticking to a script, sounding high as balls. “Sorry brooooooooo”

I didn’t buy the insurance, got injured and wasn’t able to ski once this year. The guy I talked to didn’t care at all and just kept trying to sell me to buy next years pass…. I asked for any credits towards next year or literally anything. I mean I spent all that money got injured and the pass went to waste. I get I didn’t buy the refund but some basic decency or “hey let me ask my boss” would’ve gone a long way