u/shankologist

Anyone else find their customer service to not care about you at all? Sticking to a script, sounding high as balls. “Sorry brooooooooo”

I didn’t buy the insurance, got injured and wasn’t able to ski once this year. The guy I talked to didn’t care at all and just kept trying to sell me to buy next years pass…. I asked for any credits towards next year or literally anything. I mean I spent all that money got injured and the pass went to waste. I get I didn’t buy the refund but some basic decency or “hey let me ask my boss” would’ve gone a long way