r/Hikvision

Hi, Certainly not impressed by hikvision support, especially EU, Dach and UK. While uk replied promptly they rejected my password reset claiming its not their regional device. I informed that the support for my region aren't responding for weeks. So im locked down of my own device due to internal stupidity, greed and wrong sense of ownership by that corporate junk company.

Even the global online form did not work. What a waste of time!

Currently running a 128 channel DS 96128. It was linked to hik connect but I unbounded troubleshooting an issue. Did a rebind and all good

however...Only shared with one user at the time, but that user I can no longer add. It says sharing is done. I can add a new user no issue.

Any insight on how to get a previously shared user back?

Think I know the answer after lots of searching, but worth double checking for any suggestions…

I’m new to Hik, using a turret camera with two way audio, camera only.

I’m using the hik server for remote access, but I understand they don’t support the talk back functionality. It’s just images and sound.

I’ve tried to set up port forwarding on my virgin router with no success.

Are there any options to get the useful talk back feature?

Hello, does this unit have a physical reset button? I am a ewaste collector and got this unit from the dump, it has a admin password. Can it be eaaily reset or should I just pull the drive and scrap the rest? If it can be reset, what is a decent used market value of this? I usually stick to pcs but thought this unit looked cool. Thanks

I'm in USA region with V3.4.92 build 170228. Can someone point me the latest firmware update. I have searched google, and reddit, it has no info for USA region firmware. thanks

I recently moved into a place that has a DS-KH6320-WTE1 intercom system and a DS-KV6113-WPE1 camera setup already. I'm looking to have video recorded and saved, so am thinking of either getting a compatible NVR or just another camera like a Eufy to record and save video.

I'm new to home security and this stuff - would you recommend getting a compatible NVR?

How do I see if one is compatible with the products I already have? Do I even need to get a Hikvision NVR? What features should I look for or ignore in selecting an NVR?

If I decide to buy a Hikvision product, it seems like I have to go through a distributor (I'm in the US). Is there a way to find one that has a brick and mortar store in a specific city? I've gone through the 'Find a Distributor' page online and it hasn't been too helpful other than listing all the distributors.

Hi… I am new to this system and coming from Ring system. My NVR is in the loft and I don’t have access to a monitor to connect it to the NVR and do the motion detection set up.

I accessed the NVR through web browser and also through the IVMS 4200. In both ways I don’t see any camera feed in the event section so I can draw the targeted area in order to get motion alerts.

I have MacBook and no access to Windows system.

I noticed that in the Event section on the browser I get a message: Download and install the web plug-in to use the function.

I click download but it takes me to another page with error: Access Error: 404 -- Not Found.

Can someone guide me please through this?

My aim is to get notifications when motion detected in specific area of the scene and if possible get them for other cameras in a specific time frame, like for the back garden during the night only?

Thank you

Dvr hdd is good
Power light turns on
HDD fan runs fine

Blue light doesn’t show up.

What could be the reason. Is there a way to fix it ?

Model: HIKVision

Hdd health is 100 percent

I have the DS-KV6113-WPE1 (C) doorbell. It has been connected fine with my DS-7204HUHI-K1 / P DVR.

I’ve updated the firmware of the doorbell to add new features as it had a 2022 version.

However I cannot add it now to my dvr. It showed invalid parameter, I tried different things to resolve it but now it says user lock out.

The user and password is correct as I can connect fine with these credentials to the web interface of the doorbell. I waited hours, rebooted both devices but the problem remains.

Any suggestions?

Hola a todos,
Estoy proyectando una instalación en un barrio cerrado y necesito sus consejos sobre la mejor arquitectura para el perímetro.
El Escenario:
• Distancia total: 450-500 metros desde la garita (NVR) a lo largo de un perímetro lateral lineal.
• Cámaras: 5 cámaras IP.
• Infraestructura: 3 postes nuevos en línea (distanciados entre 100m y 200m). Cada poste tendrá alimentación de 220V (acometida preensamblada).
• Sistema existente: DVR con 5 cámaras analógicas en garita + 2 cámaras IP con un enlace PTP (antenas desconocidas por ahora). Internet vía Starlink.
Mis dudas técnicas:

1. ⁠Topología de Enlace: Inicialmente pensé en cascada entre los 3 postes usando antenas PTP, saltando de poste en poste hasta la garita.
2. ⁠Alternativa Low-Cost: usar un Switch PoE de largo alcance (250m-300m) en el poste central para alimentar las cámaras de los extremos mediante UTP 100% cobre para exteriores, reduciendo así la cantidad de antenas a un solo enlace PTP principal.
3. ⁠Interferencia: Me preocupa el ruido en la banda, ya que ya hay un enlace funcionando y el router de Starlink cerca. O sea en la garita ya está funcionando un ptp.
   El desafío comercial:
   El cliente es muy sensible al precio y quería mantener el DVR analógico existente, pero estoy tratando de venderle la migración a un NVR de 16 canales para centralizar todo. Voy a presentar 3 niveles de presupuesto.
   Preguntas para el grupo:
   • ¿Han tenido éxito con transferencia en cascada de antenas para 5 cámaras?
   • ¿Ven viable usar switches PoE de largo alcance (Extend mode)?
   • ¿Alguna recomendación para evitar interferencias con el enlace existente?
   ¡Gracias de antemano por su ayuda!

Cabe destacar que el cliente quiere “lo más barato”
Incluso no creo que quiera migrar. En uno de los presupuesto pienso añadir directamente un nvr con 16 canales pensando en la expansión a futuro y dejar la instalación análoga para la garita que las cámaras están a menos de 20 mts de distancia en esa instalación. Luego centralizar todo.