I should preface that I’ve had this for less than 24 hours and will be returning.
I’m shocked that it was unable to enter Room 1 to mop, stating the route was blocked. Not only that, it failed to enter Room 2 by stating “mopping completed”.
A bit odd. A shame, as I was looking forward to this.
The only time it ever took a gif picture of my cat running around was the first time I used the X50. Now nothing. I've found others online but no one with a solution. Dreame themselves also can't help or don't even read your complaints.
Anyone been able to make this function work?
My Dreame H14 Pro blows air out through the clean water tank, which lifts dust.
Am i the only one ? it's really weird that no review noticed it.
Just purchased X50 Ultra and absolutely love it so far. One thing is bugging me though, in 3d view I have this wall right in the middle of the room which I don’t have in real life. Is there a way to delete it? Only thing I found was edit walls, but I can only move it a few centimetres to the sides
EDIT - I checked the dustbin and it was full. Collection bag was completely empty still. Not sure what the issue is other than it’s not emptying the dustbin into the bag. 🤷🏻♂️
So, we have a blonde lab and he is wonderful but sheds a lot. Yesterday, we had our first day of use with the Aqua 10 Ultra. It was great. Today, finding these all over the house. Apparently, the container is not emptying in the bag even though I have the robot set to high frequency auto emptying. While I know I will have to empty the dustbin occasionally, I shouldn’t have to empty it daily. Also, the bag isn’t getting very full at all. Is this what I should expect from the Aqua 10? I thought it was a flagship.
anyone have any troubleshooting tips? it's not spinning at all so missing a lot along the edges.
We're selling our house, and have decluttered and removed a bunch of furniture. But the one room which has remained completely unchanged is the kitchen.
It used to go into a room, do the perimeter, then in a grid-like fashion complete that room. The attached picture shows its path through the kitchen now, which it considered clean and then moved on. There's crap everywhere in the spaces it didn't cover.
It's just behaving erratically - speeding towards edges and bumping into them. Backing itself against a wall and then rotating left or right while pushed against it. Not the regular: forward, rotate 180 and move to one side, back, rotate, back etc. Really strange.
We're moving to the new place soon so it'll only have a couple more cleans before it has to learn a whole new house. Hopefully it sorts itself out there.
In the meantime: any suggestions?
My L40 Ultra Gen 2 is totally unable to do anything. It comes out of the dock at scheduled cleaning time, spins around and goes a short distance, then says something along the lines of “laser sensor error. Check if laser sensor are has a jam”. I have checked the laser sensor area and see nothing there. That said, it’s hard to see much inside of the little top elevated area. But there’s nothing stuck inside or anything. Nothing happened to it. It didn’t sustain any damage or anything, it just suddenly has this issue. Do I have to call to invoke the warranty, or is there some troubleshooting or rebooting that I can try first?
I just got an A3 AWD Pro mower. So far I'm pretty happy with it, except I'm a bit confused about how the edge mowing is supposed to work. I have Fescue grass, which likes to be cut relatively high (9cm). With automatic edge mowing enabled, I was shocked to see that after finishing a zone, it started to chop my grass way lower at the edge of the lawn in a relatively wide band, like 30cm/1ft, apparently down to 3cm (which doesn't seem to be configurable). So for now I turned that feature off. Am I misunderstanding how this is suppose to work? I mean, 3cm isn't that much shorter than the default of 6cm, but seems excessive compared to the 9cm it's mowing the rest of the lawn at.
the carpet cleaning setting applies to the whole map after an update? i could customize cleaning for each carpet before. i have different types of carpet requiring different cleaning. some need to be ignored, so need to be vaccum only, some need vaccum and wash. now the setting is ignore, then all carpets will be ignored.
I bought the X50 and am looking to get the plumbing kit for it, which I understand the Raw 7 is the one to get. I couldn't find it anywhere online (not on Ali Express either, as far as I could tell).
Any tips?
Hi everyone,
I’m having trouble with multi-floor mapping on my Dreame robot (X50 Ultra).
I’ve now tried multiple times to map my 1st floor, and each time something goes wrong at the end of the process.
What I do:
• I create a new map for the second floor in the app
• I carry the robot upstairs and start mapping
• I let it run until it says “returning to dock” (even though the dock is downstairs)
The problem:
• If I carry it down and place it in the dock, it sometimes says “self-positioning” and then switches back to the ground floor map
• When that happens, the new map for the 1st floor disappears and is not saved
I’m unsure what the correct final step is.
My questions:
1. When mapping a second floor, what exactly should I do when it finishes?
2. Should I press “pause”, “stop”, or just leave it?
3. How long should I wait before moving the robot?
4. Is it expected that it says “return to dock” even though it’s on another floor?
I feel like I’m doing everything right until the very last step, and that’s where the map gets lost.
Would really appreciate a clear step-by-step from someone who has this working reliably 🙏
I bought a Dreame X50 Ultra Complete Black about two weeks ago and I noticed that it keeps dropping from WiFi extremely often. It's connected to a 2.4 GHz network specifically for IoT devices. It doesn't make a difference if I allow or block internet access (I keep it blocked). I tried factory resetting it but that did not solve it. Also, the X50 is making an insane amount of DNS requests (>20k) in 24 hours. Is this normal?
Good morning everyone,
My Dreame Aqua10 10 Ultra Roller has started making this noise.
I checked that there was nothing stuck in it, like hair or anything else, and I also performed a thorough cleaning.
However, while it’s working, it makes this noise (it seems to happen only during the washing phase).
Does anyone know what it could be and how to fix it?
Thank you very much.
Noticed that if my Dreame maps certain blockers on the map, even if I remove them before cleaning, it doesn’t recognise that the blockers are gone and cleans around them.
Any ways to fix it? Feels wrong for a $1000 vacuum
