u/Minamu68

My L40 Ultra Gen 2 is totally unable to do anything. It comes out of the dock at scheduled cleaning time, spins around and goes a short distance, then says something along the lines of “laser sensor error. Check if laser sensor are has a jam”. I have checked the laser sensor area and see nothing there. That said, it’s hard to see much inside of the little top elevated area. But there’s nothing stuck inside or anything. Nothing happened to it. It didn’t sustain any damage or anything, it just suddenly has this issue. Do I have to call to invoke the warranty, or is there some troubleshooting or rebooting that I can try first?