u/Inner_Box5846

Hi everyone,

I’m having trouble with multi-floor mapping on my Dreame robot (X50 Ultra).

I’ve now tried multiple times to map my 1st floor, and each time something goes wrong at the end of the process.

What I do:

•	I create a new map for the second floor in the app

•	I carry the robot upstairs and start mapping

•	I let it run until it says “returning to dock” (even though the dock is downstairs)

The problem:

•	If I carry it down and place it in the dock, it sometimes says “self-positioning” and then switches back to the ground floor map

•	When that happens, the new map for the 1st floor disappears and is not saved

I’m unsure what the correct final step is.

My questions:

1.	When mapping a second floor, what exactly should I do when it finishes?

2.	Should I press “pause”, “stop”, or just leave it?

3.	How long should I wait before moving the robot?

4.	Is it expected that it says “return to dock” even though it’s on another floor?

I feel like I’m doing everything right until the very last step, and that’s where the map gets lost.

Would really appreciate a clear step-by-step from someone who has this working reliably 🙏

Hi everyone,

I’m having trouble with multi-floor mapping on my Dreame robot (X50 Ultra).

I’ve now tried multiple times to map my 1st floor, and each time something goes wrong at the end of the process.

What I do:

•	I create a new map for the second floor in the app

•	I carry the robot upstairs and start mapping

•	I let it run until it says “returning to dock” (even though the dock is downstairs)

The problem:

•	If I carry it down and place it in the dock, it sometimes says “self-positioning” and then switches back to the ground floor map

•	When that happens, the new map for the 1st floor disappears and is not saved

I’m unsure what the correct final step is.

My questions:

1.	When mapping a second floor, what exactly should I do when it finishes?

2.	Should I press “pause”, “stop”, or just leave it?

3.	How long should I wait before moving the robot?

4.	Is it expected that it says “return to dock” even though it’s on another floor?

I feel like I’m doing everything right until the very last step, and that’s where the map gets lost.

Would really appreciate a clear step-by-step from someone who has this working reliably 🙏