r/DellXPS

First off, very nice laptop. Looks great, feels great, work great. But the battery is nowhere near what I expected.

I'm constantly checking my remaining hours left of battery and I've never seen it above 7 hours. I can barely make it through a workday, I'd say 6-8 hours at best.

I bought this thing mostly because of the claimed battery life, but feels just like any old laptop. What am I doing wrong?

This is with the X7 358H.

Hey everyone,

I'm completely stuck with my Dell XPS 14 (Service Tag: 8ZGS5C4) and could really use some help. I've got two weird issues going on and I'm not sure if they're related.

First, I set my battery charge limits directly in the BIOS (v 1.9.1) using the Custom mode (start at 50%, stop at 80%). It worked perfectly for weeks. But a few days ago, without me touching anything, Windows started completely ignoring the limit and now it charges straight to 100% every time.

I figured some Dell software might be overriding it in the background, which led me to the second issue: Dell Optimizer is completely bricked. I can't open it. I tried to uninstall, repair, or update it using the latest installer (v 6.3.3.0), but the setup wizard crashes after a few seconds with the message: "The wizard was interrupted before Dell Optimizer could be completely installed." So now I'm stuck with a ghost app that I can't cleanly get rid of.

I've already tried a bunch of troubleshooting on my end:

• Draining the battery and doing a full cycle
• Resetting the BIOS to defaults and setting up the 50/80 limit again
• Holding the power button for 40 seconds to drain flea power/hard reset (though the PC just booted up normally, so I'm not even sure it actually did an EC reset)
• Uninstalling the Microsoft ACPI-Compliant Control Method Battery driver in Device Manager
• Updating the motherboard drivers (Intel Chipset, Dynamic Tuning, etc.)

Nothing has worked so far. Has anyone ever dealt with Windows bypassing BIOS battery limits like this? And do you think it's connected to this Dell Optimizer bug? (If it is, any ideas on how to force-uninstall it since the official uninstaller crashes?).

Thanks in advance for any advice, I'm slowly losing my mind over this!

I think my laptop port got damaged, so i think liquid might have gotten on the charger and i unknowningly plugged it in causing the port and charger to short. The original charger light flickers/dim and now doesn't even turn on and if it does work it doesn't charge consistently it would go on/off while plugged in. I ordered a new charger off amazon, and on the port that I believe is damaged it only pulls 90W and it says "Low wattage get higher wattage adapter", but on the other ports on the opposite side of laptop it pulls 130W which is the recommended and no warning or anything.

Before w/ the original charger everything worked fine, but now it says 90W being pulled.

Is the port soldered to the motherboard? Or can I replace it.

I can use the other ports instead but the its an inconvenience to route the charger to the left.

Thank you!

Modern Dell's quality never ceases to amaze me.

I bought a Dell XPS 17 back in October 2022, and there hasn't been a single day I haven't regretted it, as I explained here: https://www.reddit.com/r/Dell/comments/1q8m9t9/

Some time ago I already had to replace the battery, and today the charger has started to fail. The issue is definitely with the charger and not the laptop, since it has an LED that shows whether it's working or not, even without being plugged into a device.

And this is a first for me. I have many old laptops, some around 30 years old, all still using their original chargers. The only issues I've ever experienced with them are:

• Battery degradation
• HDD failures
• CD/DVD drive failures
• Port issues

Most of these, as you can see, are physical in nature.

Every extra day I have to put up with this godd* laptop brings me one step closer to getting a MacBook or a Framework Laptop with Linux...

The battery on my XPS 15 7590 was very old and decided to stop charging. When holding the power button the lights and fan turn on for a few seconds, but that's all it can muster. Bought a new battery from Dell, and replaced it, but now when holding the power button, nothing happens. Put my old battery back in and the lights and fan turn on like usual.

Figured that it was unlikely that it didn't have any charge at all, but trying to charge it was the only idea I had. Had it plugged in for 8 hours, and the same thing is happening.

Any ideas why my computer seems to not recognize the battery at all?

I bought a PN557w active pen.

I didn’t realize it wasn’t compatible with my xps 16 9640. It keeps disconnecting itself when I try to connect jt. Is there any way I can force it to work with my laptop? I don’t feel like returning it yet lol. If not, is there anything that does work with it?