I was wondering if it’s possible to just get all mozzarella sticks on the tripple dipper rather than get the other stuff. Tbh I really just like the mozzarella sticks in the tripple dipper option.
I had read here that the big smasher was no longer on the $10.99 menu. It's $12.99 now and while it's still a great burger, it's now at a price point where I will be considering other options. I have to drive about 30 minutes to get to a Chili's and there are a lot of choices for burgers on the way. I'm not saying I'm done with Chili's, but I'll likely have to be in the area to consider it. My wife just laughed at a $10.99 chicken sandwich. Hell, you can get a whole fried chicken for that! Her words.
Last night my wife was eating her takeout from Chili’s and found a metal staple in her food. Not a hair, not something minor. A staple. Something that could have cut her mouth, damaged a tooth, or been swallowed without her noticing.
Here’s how each party responded:
DoorDash refunded the entire order immediately, no pushback, no questions. They had nothing to do with how the food was prepared and still made it right without hesitation. I know they easily refund on things- but in my opinion this was the restaurants fault- I was not seeking DoorDash credits but it was nice nonetheless.
Chili’s offered a $20 gift card. For context, that doesn’t even cover a Triple Dipper in my area. When we pushed back and pointed out that DoorDash had already covered the meal and we were looking for something that reflects the seriousness of a metal object in food, we were told that was all they could do considering DoorDash comped it.
Now, in what world would I be ordering with DoorDash credit separately at this location again- let alone go to said location to use a separate credit issued? Am I crazy or is that just insulting?
We’ve reported it to Chili’s corporate and the local Board of Health. Just wanna give kudos to DoorDash and shame chilis a lil bit. BUT also- just trying to gauge if I’m overreacting? I mean again- it’s metal. We don’t know if she ingested any other pieces. There could have easily been more than the one we found. She ate more than half of her food after all. I personally would have thought I would have been offered an entire meal comped but maybe that’s just too much these days. Order total was 54.12. Pictures attached.
Anyways, thanks DoorDash for once. Screw chilis.
Edit: I already see I’m being flamed in the comments for saying “is this normal” in the post title. Of course I know it’s not normal. I’m trying to gauge if this level of response from the restaurant is normal. I’m not looking for free margs for life lol I just feel like DoorDash went above and beyond and chilis offered the equivalent of a free chip and dip hahahaha.
Edit 2: immediate second edit, I get the value between both has the meal covered and more- people keep suggesting I’m looking for a huge settlement and that to me is taking what I’m saying way out of context. If all they give me is 20 then that’s all I get. I feel two separate refunds for a problem that is strictly at the restaurant doesn’t constitute the lack of response from the restaurant
Molten Skillet Chocolate Cookie!
So yesterday I went in to experience the promotion and I was disappointed. The shrimp linguine was overly salted and I barely touched it. The shrimp scampi was minuscule and buttery but there was no garlic or any other seasoning to be tasted. The marry me shrimp was basically bland and the Walt's shrimp was overly overly salted.
The only shrimp I was really satisfied with was the coconut shrimp surprisingly and that was despite it having some unexpected spice thrown in. Now contrary to my previous descriptions I'm not really finicky or difficult when it comes to food but as someone who has not come into Red Lobster for a long time I'm wondering if I'm the only one that has had this experience.
No team member was allowed to have 998 OR 997's today. Did anyone else have the same experience? Most of us did doubles and it was balls to the walls 85ish percent of the day. We never ran out of product at all and had plenty left over.
The kitchen winding down at the end of the night had minimal orders the last two hours with multiple people still on.
I just wanted to know if other locations experienced this? Maybe it's a corporate thing?( I worked in the kitchen most of the day and wouldn't have minded cooking 998 and 997's. It was rough and long for us all.)
Went to chilis for the first time tonight in like 20
years since I worked there in college and LOVED the food. Wings came out literally 90 seconds after I ordered them. Ice cold, both flavors tasted the same. So disappointed 😭
I remember from back on the day. Such a joyful meal.
I need a job - and I figured what better place to work than my favorite chain restaurant. However, I don’t want to ruin my favorite place by working at it. So, what do you think? After working there, does the idea of going to chilis with friends make you want to puke? Or do you love it all the same?
If I order chicken sandwich 3 for me deal, can I ask for honey chipotle sauce on the side instead of ranch? I wanna pour it on the chicken sandwich to make the honey chipotle chicken sandwich instead of ordering it off the menu lol
for starters i am not an employee i am just stoned and hungry.
i would LOVE if chilis came out with mozz sticks sauced your own way. like, if you could pick any wing sauce to get them covered in. personally i really love the house bbq on mine.
i think it could be a hit and a good way to sell more sticks
Context: Chillis was my first restaurant job (I’m a retail girl down) so I wasn’t horrible at my job, I did have a slight issue with racist customers. My general manager and other manager spoke with me about it and I got out more on the schedule.
I worked there as a summer job for three months and left for my sophomore year of college as my school is two hours away. This was last summer. I’m now back and reapplied, the GM is the same but there’s a new kitchen manager who interviewed me. I was host before and now I applied as server and got offered food runner.
Note: I’ve had two other jobs since chillis, one as a host and another as a server.
I called today to follow up on my interview and was told I was put down as ineligible to be rehired. I let them know I was leaving in advanced. My last day, my manger’s told me to come back as did my team members.
Maybe it was a work ethic issue? But I don’t know. I was told i’ll have a definite answer by tuesday. I was never late and my last shift working was one that I picked up without having to be asked. I really wanna work again as I miss it, but I’m scared I won’t be able to. Also does that mean I’m banned from working at a chillis or atleast that chillis? forever?
(I didn’t steal, make a scene when I left or anything, it wasn’t on bad terms I just had to go back to college).
They also told me to come back? So like ??? 😭 It feels backwards if I wouldn’t be able to.
I wanted to get a 2nd job as a server over the summer. How do you like it? Are tips usually good? And is it a good first time serving job? Thank you Chilis soldiers 🫡
I submitted an application and have my interview tomorrow, I applied for server but I feel like that’s the position everyone wants, so would I be even able to start there? I have work experience just not at a restaurant I also put that I was open to host. I have just been told by people that I have the personality to serve and that I should work a job with tips. I don’t care if I don’t start as server I just don’t know what to expect if they hire me
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