r/Chase

I have an Apple Card that I don’t use much anymore (the spend categories aren’t as good as other cards I have), but keep around because it is free and is one of my older cards. I’m concerned that it might impact my 5/24 as it transitions from Goldman Sachs to Chase, and haven’t been able to get a straight answer about this. Additionally, I already have a number of other cards in the Chase ecosystem and wouldn’t want the Apple Card to negatively impact my approval odds for other Chase cards in the future. My questions are as follows:

1. will an existing Apple Card transitioning from GS to Chase count against my 5/24?

2. how much of an impact would it have on my credit to close this card? Most of my other cards were opened in the last 3 years, but I’ve been holding onto this one for around 8.

Need advice…

Ran out of options. A few months ago i accidentally made an ach transfer to the wrong chase bank account because I fat fingered a digit. I filed a small claims case for unjust enrichment and I subpoena’d chase to reveal the account holders identity but they won’t do it until I serve the account holder a notice to consumer. Obviously I can’t serve the notice to consumer because I don’t know who it is.

I’ve reached out to private investigators and it seems there is no way to get this person information with just the account number.

Searching for any advice on a way to identify this individual so I can serve them with my small claims case and try to recover my money.

In 2018 my father obtained a line of credit from Chase ($111K loan) using his house (which was paid off) as collateral.

We presume that Chase would have need a copy of the deed before lending money, and that they have a copy, and I think I overheard a Chase agent on the phone confirm this to my father earlier this morning, but I only heard one side of the convo.

My father went to a local branch to obtain a copy, with no luck, and now he is on the phone complaining that the branch agent refused to print him a copy and basically "did not want to", although I'm only hearing his perspective (and he does not speak to people in the friendliest of manners).

Does anybody know if it is even possible for a client of a home equity loan from Chase to obtain a printout of the deed (because he lost it) from a branch?

If I convert my total checking to a business account does my account number and tracking number change ?

Due to 3 months of bank inactivity, Chase closed my bank account, and now I can't access the account, nor can I pay the card bills linked to my account

I am outside US, have called them regarding same and now they are saying they have made mistake of not giving me acess to closed account , now how I am supposed to pay credit card bill if not through app?

I have robinhood checking account, is there any way i can pay online?

i want to zelle someone and it cannot. Also it shows some service arent available

My account got flagged for suspicious activity even though I don't know what it was. And then I call to see if I can unlock it, they say it's takes 12-24 hours and it's been over 24 hours and it's still locked and I call they fucking tell me I have to wait till tomorrow for them to review it. fucking joke of a bank.

My mom sent me some money earlier in the day, and i went to check to see how much I have left after spending only to see I never got the money. Also when it does go back up, will i get the money my mom sent me?

Hello,

Quick question about Ultimate Rewards points.

I recently got the Sapphire Preferred and hit the 75k welcome bonus this month. Right now I have a little over 100k points showing as pending.

I’m hoping to use those points for a Hyatt booking, but Hyatt announced an upcoming points devaluation early next month. The rumored date is May 7, while my current statement closes on May 10. From what I’ve read, the points usually post a few days after the statement closes, so I’m worried I’ll miss the current pricing by only a few days.

I saw an older post saying changing your statement date could make points post sooner. I tried updating mine to an earlier date, but my account still shows the 10th as the closing date. At this point it was worth a try.

Has anyone dealt with this before? Is there any way to get pending points released early, have Chase manually close the statement sooner, or otherwise access them before the normal statement cycle?

Thanks in advance!

I am trying to buy stuff and receive money from zelle and it is down i cant do none i am stuck whyyyyyyy chaseeee why😭 maintenance should not affect or payment or ect

Notification when app is opened: “Some services aren’t available. We’re working on them. Please try back later.”

Trying to book a hotel for the night using points. Curious if anyone knows how long these repairs generally take? Portal was working two hours ago.

I'm not sure what's going on at Chase. I've been a customer for years and they've always been reliable, but lately it's being frustrating just to log in to my account. I'm sure it's all done in the name of security, but what they're doing is not more secure and just points to poor programming and business practices.

It seems every 2 - 6 weeks, I guess when my cookie expires, after I enter my password, I get prompted to get a text or call with a code. Ok, so far it's normal, similar to other companies. But then things take a turn.

They prompt me to call and get a second code. The call starts off with entering my full card number, then social security number, then waiting to speak with a representative. Last night it said the wait would be 20 minutes, so I waited until the morning and called back when it was only a 3 minute wait. I talked to someone who verified my address, then wanted to text me yet another code (even though I just did this!). The past few times this got me into my account, even though it's annoying. But today they can't text me for some reason and are telling me to call back in 24 hours or visit a branch. Ridiculous! They escalated me twice and the last person I talked to said she had no option for escalation and would not ask her manager to get on the phone.

Now, none of this makes my account more secure, especially since I had to provide my social security number over the phone, twice! Typically, unless fraud is suspected, email or text verification is sufficient, The next level would be security questions, use of an authentication app, or, in the credit world, there is a credit history verification that asks a series of questions like where you have lived, cars you have had, and how old your siblings are. In IT systems, when you have to involve a human, you have a system failure.

I just don't understand what idiot at Chase decided to implement this garbage. I'm just trying to download my statement. That's all I ever do in my account: download statements, look for cashback offers, and occasionally book travel. None of these are high risk activities. What Chase is telling me is they don't value my time or my business. Well, if this crap keeps up, then it's not going to be worth my time to give them my business. I can't spend 20 minutes waiting for a representative or visiting branches in order to log in and get my monthly statement.

I sent someone $350 via venmo using a credit card. Venmo's fee was 3%, so $10.50. Chase then also charged me $18.03 as a 'TRANSACTION FEE', which i'm guessing is it due to it considering it a cash advance?

Other than not doing this again, can anything be done? Is this a call and complain / grace period thing or am I pretty much screwed here?

update: they removed it for me. lesson learned.

I get my debit card in the mail, call Chase using the sticker on the card, they say my card is activated. I try and put it into Samsung pay, it's added, but unusable, and still giving me a "verify card" prompt. I try deleting and readding it. I call Chase back on the phone. Both unhelpful. What do I do?

New employee here, AB at chase

Is there really no way to see my work schedule online? Or site schedule?

Yeah i know I should have been asking these questions at work lmao but im here not knowing whether i work monday or not. Am i gonna have to bother my branch manager?

Opened a Amazon Chase CC a few months ago, everything has been smooth. Zero issues, randomly my account gets locked. I call in, send a bunch of details to the fraud department to verify my identity. Few weeks later I get a new card in the mail and a letter saying they've verified everything and my account is good for use.

Been using my CC consistently with no issues on Amazon. Been making payments through the self service IVR no issues and keeping the balance at $0. Today I decide to login online so I can stop using the self service IVR system and save time. Get met with the message that my account is locked and to call the number provided to get it unlocked.

Call said number, get told this is not the right department despite pressing all the right buttons in the IVR menu, then I'm transferred to Chase's Tech support team. The guy goes through the history and states that I need to run an antivirus program on my PC to get my account unlocked. It seems so fishy and unprofessional.

Is this really the only way to get my online account unlocked? What are the steps, do I have to run a virus scan, take a screen shot of said virus scan then email that to chase? How is this actually preventing anything fraudulent? Can't someone just photoshop or fake scan results with these antivirus programs?

Guess I'll just keep making payments over the phone and let my online Chase account remain locked.

Edit: u/Tarnisher is spreading false information. Thankfully someone who actually worked at Chase for 15 years came into this thread and gave more detailed information. This is Chase policy, so big ups to everyone upvoting Tarnisher for spreading false information.

Thank you u/Unable-Criticism-119

I set up a recurring transfer years ago. $3 a week is taken out and put in each of my sons' accounts. I grabbed it from the wrong account of my multiple accounts during my initial setup years ago. I went and tried to delete it and it's not listed there. I called Chase at the time (like 3 years ago) and they told me I had to go into a branch to have them removed. This made my blood boil and I just dealt with it hoping they would fix the problem years later. I just checked and the issue is still there. I did read another post where someone toggled autosave and that allowed them to see the recurring transfers but I have no option for that as it's purely a checking account. Has chase really still not fixed this? How is it that you can create these recurring transfers online but they still want you to go into a branch to cancel or edit them? I mean it's 2026!

Had my card stolen and tried calling Chase who’s making it impossible to connect with an actual person. Their automatic system keeps asking for the last four digits of my card (which I luckily remember), but I don’t remember my CVC code! My card got stolen! Keeps ending the call when I request an agent or press 0 or #! How frustrating!

They approved some fraudulent charges that I can’t dispute in the app. How stupid!