r/ApplianceAdvice

Image 1 — Samsung fooling customers!
Image 2 — Samsung fooling customers!
Image 3 — Samsung fooling customers!
▲ 49 r/ApplianceAdvice+2 crossposts

Samsung fooling customers!

Never buying a Samsung refrigerator again after this!!
Bought a Samsung side-by-side fridge in 2020 thinking a “reputed” brand would at least provide reliability for more than a few years. Turns out the fridge barely survived properly till last summer before becoming a nonstop headache.
Last October it stopped cooling completely. Samsung customer care sent engineers who said the gas had leaked and refilled it. Fine.
Then the SAME issue happened again.
And again. And AGAIN!!!!
Three separate gas refills, ₹7,000-₹8,000 wasted, countless calls, repeated service visits, spoiled food, and days without a working refrigerator. This time the fridge remained unusable for weeks because we didn’t even have any energy to go for it again.
Now during the FOURTH visit, the engineers suddenly “discover” that the refrigerator has INTERNAL PIPE LEAKAGE and according to Samsung policy it cannot even be repaired.
So after wasting months of our time and money on temporary gas refills, Samsung’s final solution is to offer around ₹10,000 after depreciation cuts for a side-by-side refrigerator that originally cost many times more.
How exactly is INTERNAL leakage the customer’s fault? Did we magically open sealed internal pipes inside the fridge and damage them ourselves?
And if the actual issue was internal leakage from the start, why were Samsung engineers blindly refilling gas three times instead of properly diagnosing the root cause? Either the technicians were incompetent or Samsung knowingly kept delaying the inevitable while we kept paying.
This is not “wear and tear”. This is either a manufacturing defect or terrible product quality.
What’s even more insulting is the compensation amount. ₹10k for a premium side-by-side fridge? Even local kabadi wala would offer more.
Samsung happily sells expensive appliances with premium branding, but when a major internal failure happens just a few years later, suddenly everything becomes “policy” and “depreciation”. Pathetic service. Pathetic quality control. Pathetic customer handling. Anyone else dealing with Samsung refrigerators failing like this?

u/idiedafewdaysago — 7 hours ago
▲ 5 r/ApplianceAdvice+1 crossposts

Induction Advice Please!

A few years ago we swapped out gas for induction ... and got a Zline. It is very pretty but not very useful outside of boiling water.

We're considering replacing this range but feel burned (ha) on induction.

Can I please have recommendations of what kind of (30 inch) range/ oven to get?

We could some pointers on how to avoid the following pitfalls and/or reassurance that these only happen with not-great induction products, if possible.

Biggest problems with current range:

  • The burners don't heat evenly. There's a small "doughnut" of heat for each one, so while that's fine for boiling water, it's not ideal for any kind of sauteing or frying. It's nearly impossible to sear meat or make pancakes. It's even hard to make sauces or cook eggs because the doughnut area can burn.
  • It's a pain to clean! There's a "lip" all the way around the cook top, and grime gets under there.
  • The BUZZING!

We use AllClad mostly, but we also have some cast iron and a Caraway pot, plus a tiny ceramic skillet from Marshalls.

I really like the colorful look of our Zline, but that's it. I welcome your recommendations of any kind of better options. If you happen to know of colorful ones (or even wraps?) that's a plus.

We're in the US. Budget is maybe under $6K USD, but I really want to know any and all good options.

Thanks!

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u/Delicious-Prize-391 — 4 days ago
▲ 29 r/ApplianceAdvice+1 crossposts

Bought ₹11L Blue Star AC — Not Working Since Day 1, No Resolution After 1 Year. What Should I Do?

I’m honestly at my limit and need some advice.

I purchased a Blue Star AC system worth around ₹11,00,000, and it has had issues since day one after installation. It never worked properly, and despite repeated complaints over the past year, nothing has been resolved.

I’ve contacted support multiple times, technicians have visited, temporary fixes were attempted—but the core issue has never been fixed. At this point, I feel like I’ve been completely ignored.

Now it’s been over a year, and I’m stuck with a non-functional product of this value.

I’m considering taking legal action and asking for compensation (around ₹5,00,000), but I’m not sure about the best way to proceed:

- Should I file a consumer complaint?
- Should I target the company (Blue Star) or the installation vendor—or both?
- Has anyone here successfully handled a case like this?

Would really appreciate guidance from anyone who has gone through something similar or understands consumer law in India.

Thanks in advance.

My complaint number or ticket id is B26031032321362

Location: Mohali, Punjab, India

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u/TheHypeArchitect — 5 days ago
▲ 3 r/ApplianceAdvice+2 crossposts

Range hood recommendations

Hi Guys,

We are looking for a 1000 to 120 CFM range hood, to match to a six-burner dual fuel wolf range. Because the installation will be on a wall which is higher than the cabinets, a chimney style probably won’t look right. So we are looking for a wall-style stainless range hood.

Any recommendations or thoughts? Any brands or features to look for? What should we expect to pay for this?

This is the range we have selected

https://www.subzero-wolf.com/products/dual-fuel-range-df50p/df50p?optionsUIDs=Y29uZmlndXJhYmxlLzE0MDcvMjg1MA%3D%3D%2CY29uZmlndXJhYmxlLzEzNDQvMjYxOQ%3D%3D%2CY29uZmlndXJhYmxlLzEyNzIvMjM0Ng%3D%3D%2CY29uZmlndXJhYmxlLzE0MDQvMjg0Nw%3D%3D%2CY29uZmlndXJhYmxlLzEzOTIvMzExMw%3D%3D%2CY29uZmlndXJhYmxlLzEzMDIvMjQxOA%3D%3D

u/Glad-Valuable1987 — 1 day ago

Odd white residue on all dishes

Here’s all the info: we rent and our water is well water. It comes through a church that owns the house and into our house. The church has the water filtration system that we have never seen. They just refilled with “pellets” that are for water conditioning. Every single dish that goes through the dishwasher doesn’t come out clean and everything has this white coating on it. We use cascade and finish rinse aid. We have tried dishwasher cleaning tablets and everything but nothing is working. Please tell me what to do! If I hand wash it takes FOREVER to get the white coating off and it usually doesn’t get all of it.

u/Aggravating-Club-487 — 4 days ago
▲ 5 r/ApplianceAdvice+1 crossposts

Would you use a tool that finds the best place to buy an appliance?

I’m researching a very specific appliance-buying problem and would love honest feedback.

When buying a fridge, washer/dryer, dishwasher, oven, etc., the hard part is often not just choosing the product.

It’s knowing where to buy it.

Different retailers can have different prices, shipping, delivery dates, installation, haul-away, warranty, and return policies.

I’m testing a shopping assistant called Maya where you paste an appliance link and she checks where else it’s sold, compares pricing, shipping, and price trends, then helps you decide:

buy now / wait / track a better price

Would this actually be useful before buying a major appliance?

And what would make you trust the answer?

Not selling anything here - trying to understand whether this solves a real pre-purchase pain.

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u/Allinnyc — 5 days ago
▲ 2 r/ApplianceAdvice+1 crossposts

New GE Washing Machine Trouble

We purchased a new topload GE washing machine. It works fabulously when hooked up directly to the cold water supply line.
When I try to connect it to our ozone system, it only fills a 3-4 inches before starting to try to wash. There is minimal flow restriction.
What sensor, etc could be causing this problem & what can I do to fix it?

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u/HolisticHealthPrac — 5 days ago
▲ 3 r/ApplianceAdvice+2 crossposts

We bought this 2ish months ago used. It heats up, but it struggles to dry even a fitted sheet by itself. I have tried EVERYTHING. Cleaning the vent, cleaning the wall vent. Disassembling and cleaning. I even ran it once disconnected from the wall to make sure it wasnt the wall vent. Nothing works. I currently have a small load of laundry on its 3rd 80 minute high heat dry cycle and it's not dry still.

Help please :')

u/yourmother_4 — 8 days ago
▲ 2 r/ApplianceAdvice+3 crossposts

Looking for some advice from anyone who’s dealt with this, because this has turned into way more of a process than I expected.

We just bought a brand new Frigidaire Gallery fridge and it hasn’t worked prooerly. It won’t hold temp (keeps hitting ~45°F, especially later in the day), and we’ve already had to throw out about $300 worth of food.

We originally went through Home Depot since that’s where we bought it. They sent some guys to look at, who had no authority to actually help, but said it’s likely a compressor issue (3 out of 10 fridges they see have the problem) and that they should replaced it.

After that, things got frustrating. Customer service basically told me the only person who could do anything on their end is the store manager. I spoke with the local store manager and he pushed back on the 48-hour return policy and said we’d have to wait and see what the manufacturer says, since they might replace it.

So now we’re stuck waiting on Frigidaire to send their own service tech out.

A few questions for anyone who’s been through this:

Do Frigidaire techs usually fix anything on the first visit, or is it more of a diagnose/ order parts/come back situation?

Is there anything I should say or do during the visit to avoid this dragging out for weeks?

I’ve been documenting everything (timestamped temps, patterns, etc.) because the issue happens consistently.

Honestly beyond frustrated at this point between the back-and-forth with Home Depot and now waiting on Frigidaire, it feels like I’m getting passed around while stuck with a brand new fridge that doesn’t work.

Any advice or insight would really help.

Also…48 hour return policy? It takes 12-24 hours for a new fridge to stabilize temp. Like how are we supposed to reasonably catch this in that time frame?

It feels like someone just stole $1500 bucks from me and threw all my food in the trash, and no one Home Depot or Frigidaire wants to take accountability for their crap product/service.

Apologies for the long rant … I’ve never had a bad experience with a big purchase like this before.

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u/Realistic-Basket-323 — 13 days ago
▲ 2 r/ApplianceAdvice+1 crossposts

Looking at 48" luxury ranges:

A) Viking all gas series 7 (new, but highly discounted, not far off from the wolf below)

b) Wolf all gas (used, but still has the latest knobs and door design)

What started as a quest to get a dual fuel, is now leaning towards all gas and freeing up the 240 line for another component, like a speed or steam oven. The impression I am getting is that regardless of brand, a duel fuel will eventually present a control board problem and no brand is necessarily immune from that (Thermador taking top honors here).

Thoughts? What would you be more comfortable with?

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u/fastsvo — 14 days ago
▲ 3 r/ApplianceAdvice+1 crossposts

I tried the Arm & Hammer stuff but nothing is working. People suggested activated charcoal (but I don’t know where to get that) and sites that are paid to rate products recommended higher end products like Ozoori. Does anyone have something that is easy to leave and forget for a bit?

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u/ThePsychAce — 7 days ago
▲ 2 r/ApplianceAdvice+1 crossposts

I am replacing the heating element for my Maytag dryer. I didn’t take a picture of the way it was wired for reference. Does this look right? Obviously the wires in the dryer would go bottom thermal cut off and top heating element.

u/875Spectre — 12 days ago
▲ 2 r/ApplianceAdvice+1 crossposts

This starting happening randomly one day when I came back from a trip. My refrigerator side also started giving H1 error which is the temperature got too high, but I opened the damper I think it is working correctly as that error has gone.
But this still happens in the freezer. Even in between the rubber around the door there is ice build up. The door feels super shut as well.

Any help would be appreciated.

u/Massive-Plantain-367 — 9 days ago
▲ 2 r/ApplianceAdvice+1 crossposts

Hey! Here is a bit of a mystery.

I've taken to using ice trays (like an animal!) in the ice bin. But I left the ice maker set to on for some reason even though it "does not work." But once a month or so it will go ahead and dispense some ice cubes. I find them on top of my trays.

A possible clue: it does seem to happen more often when the trays are sitting on a higher stack of cubes so these trays and the already made cubes are up closer to the maker.

Any ideas? The motor clearly works but something is inhibiting the cycling.

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u/Solar_Spork — 12 days ago