r/911dispatchers

YIKES. It’s getting rough out here. I’m used to people saying their friend is a friend of cop who said that I could do x, y, and z. Recently I’ve had multiple callers stating “ChatGPT said you could…” and insisting I need to do something that definitely would put my license at risk.

Had a caller insist on reading their 5 page long ChatGPT “police report” to convince me I need to enter a call.

A. There was no report to be made.

B. The supposed incident did not happen in our jurisdiction.

AI is also creating an influx of mentally ill callers. It reinforces delusions, or creates paranoia in folks. It’s insane how many new repeat callers we’re getting due to them believing AI is their friend who knows everything.

Do any dispatchers here take part in a 911 for kids program? Our agency has gone around to our local schools once a year to explain 911 . How to call , when to call etc. The last couple of years we have had a significant decrease in school involvement. I do feel it is important for kids to understand what to do and who to call in emergencies but I don't know how to get to schools interested again.

Im looking for ideas to help ... or is this becoming obsolete ?

Any tips/advice for a beginner? I’m brand new in this field and I’m a little nervous tbh but excited for the opportunity. I haven’t gotten any official training yet but I got the offer so I think I’m in.

The phone rang, and reality rushed in. Someone was having their worst day and I wasn’t my best.

Urgency had become an annoyance, but it didn’t matter. What should have been concern was replaced by contempt.

Time was short. Even then, my thoughts drifted back to mindlessness. What was left took over.

The only reward I wanted was to be left alone.

By Me