u/ShortArugula7340

I've noticed that Love2Shop vouchers can be exchanged for Optical Express vouchers. I'm thinking about getting my eyes lasered in the future and it seems that the Optical Express vouchers can be used to pay for the surgery. There are better cashback deals on One4All than on Love2Shop, so I'm wondering if anyone has found a way to exchange one for the other? Thank you gor your help! 😊

I started a new job in October last year and have just passed my probation review. At the review my assessor mentioned that the company has an excellent perks and benefits package and that I'd receive details of this shortly. I followed up with the head of our department who also deals with our HR. This was her response:

I need to give you access however the person who showed me how to do it is no longer with the business so I’m trying to find someone else to show me again. It’s been years since I had to do it so I’m afraid I don’t remember what to do. Bear with me but I’ll be honest it's not top of my priorities at the minute, but I will try to get it sorted in the next few months.

As much as I appreciate her honestly, having a timeline of months doesn't seem appropriate, especially as this should have been in place since October. The company is a large international organisation, which I'm sure has an HR department. The department head is often sending emails very early, very late, at weekends and during her holidays. She is clearly overworked and I have sympathy with her situation. From what I can pull from the Internet (which may or may not be correct), the benefits include buying/selling holiday, employee clubs, income protection, life insurance, health scheme and retail discounts. It sounds amazing.

I think it's probably best for this responsibility to sit with HR and be taken off my head of dept's plate. I can't see it turning out well if I went striaght to HR and if I go back to the head then I don't have any faith that I will ever get access. When my assessor first started my training he mentioned not to get on the wrong side of the head. He is currently on holiday, but I expect that he will do his best not to get involved. There were three of us who started at the same time, and I expect none of us have access. I don't work in the office so can't get advice from other staff because I've never met them.

Any ideas on how to handle this would be greatly appreciated! 😊