u/Section_13_

I’ve been dealing with this for days now. Adobe has cancelled my subscription and locked my account because of non genuine products?

How can that even be possible when I subscribed directly from their website and downloaded all programs through creative cloud manager. I’ve been charged for two months, one back in April when I signed up, and one a few days ago this month on a student plan. I gave them my student ID, transcripts, and class list. It even says on the terms that any documentation within the last 6 months is considered CURRENT, so they’re not out of date.

I have both receipts from them. I chatted with their agents on through the chat portal, and I even called them. I’m getting the same response that since it’s been escalated already they can’t do anything. They also said that if I want a refund for this month I need to dispute it with my bank. I’m supposed to get a call from a supervisor who I assume is just going to tell me the same thing.

This is actually insane. How can I be punished for following the rules.

Seriously how does this even happen. I signed up for a student plan one month ago, gave them my student ID and class list/ Transcript/ whatever to verify. I did use a personal email because that’s what I want it associated under but I do have a edu email. And I signed up through their website. So no sketchy product keys.

I thought it might be a phishing email trying to get me to log in, so I went on the site directly, contacted support and it’s legitimate. Support hit me with “we’re going to escalate this, and we’ll get back to you in 2-3 business days”.

My portfolio is hosted on Adobe Portfolio and there’s a pending charge on my card for the new month which started today. I have until the 23rd to get my plan restored or I lose access to my Portfolio. Has anyone else delt with something like this?? It’s such a headache. I don’t know what more they want from me.

Got it for $200, local pickup. Might be a little pricy but I rarely see these come up so I had to snag it. Came with the manual packet, no tilt stand/ remote, body is in very good condition! Fully functional except the right speaker (which seller didn’t disclose) Otherwise it sounds great, woofer is deep and the display looks great in person. I foolishly only asked for a test video and he didn’t hook it up to anything like a game console. Just flipped through all the settings to show it works. I don’t think he had a game console or any media accessories anymore and was just looking to offload his old stuff. I’m very happy to have this as my first CRT since I was a kid. We had a large Phillips Magnavox then.

I’m hoping the speaker is just a small issue, like a wire got knocked loose while I was manhandling it and transporting it home. If anyone has any experience with GX’s please let me know! I think I got a decent deal.