Folder / Files created by ex-employees disappeared when they left
Hi all,
My company uses G-Suite.
We have a main shared folder when we use to do our daily work, my team of 5 have access to read, edit the entire shared folder. We have both Win and Mac users, and some map it to their local drive, while some uses the Web.
Within the main shared folder - the levels are as follows:
- Level 1 TEAM [this is created by me and shared with my team]
- Level 2 Function 1 / Function 2 / Function 3 etc [Functions are like Marketing, HR etc]
- Level 3 Project 1 / Project 2 / Project 3 [Projects are like client projects]
- Level 4 Project specific files
The team normally creates and edits folders or files in Level 3 / Level 4.
2 of my team members left, and I started to realise I cannot access their folders or files that they personally created in Level 3 or 4. Anyone encountered this issue before?
I am scratching my brain, as it is literally >5 years of projects / raw files. We are not able to retrieve everything via email.. :(