

Help Fight ShipRocket : Rs.20K Shipment Lost
Hey people, I Recently had a Bad experience with Shiprocket.
I booked a Return Pickup of a camera worth Rs.20,000 through Shiprocket via XPressBees.
After 3 weeks of Pickup and multiple Follow-up emails,
they confirmed that the Shipment is lost in Transit. and forced me to take Rs.2,000 refund into the wallet. that's it !!
While Booking , they gave
- No option for insurance
- No options for secure shipment
- No High value risk declaration
- No term and policy checkbox
- No liability clause
When i Confronted them, all i get back is template emails and Person just reading the terms and policy page which is embedded deep inside the account sign-up page.
Even their deep buried Policy document says
(Annexure-A, Clause 8.1(b)):
“The User may secure its shipments having a value of more than ₹2,500 by paying additional risk cover charges.”
But in reality, no such option given.
I can't leave my money to their arrogance, so raising my voice on Social media.
can't share social media links in this sub, please check my posts in other subs for post links, i really wanna get your help people.
Join your Voice,
Share your experiences,
re-post as much as possible.
Let's expose the Shiprocket's shady policy and accountability publicly !