u/Different_Fix_3629

Hello! Grateful for anyone's insight on this. I am trying to have my domain (i'll use www.website.com) for example, redirect to my linktree (linktree.com for example)

I went to the site where I bought my domain name and did:

source url: www.website.com redirect to : linktree.com

wildcard url redirect to. linktree.com

source url: website.com redirect to : linktree.com

And yet when I enter www.website.com into my search bar, it just says "This site can’t be reached"

Any ideas why? Does it just take a while to update?

Thank you! (I'm using namecheap so pretty standard. This is not an ad lol)

Hello! Grateful for anyone's insight on this. I am trying to have my domain (i'll use www .website. com) for example, redirect to my linktree (linktree.com for example)

I went to the site where I bought my domain name and did:

source url: www. website. com redirect to : linktree.com

wildcard url redirect to. linktree.com

source url: website.com redirect to : linktree.com

And yet when I enter www.website.com into my search bar, it just says "This site can’t be reached"

Any ideas why? Does it just take a while to update?

Thank you! (I'm using namecheap so pretty standard. This is not an ad lol)

Hello! Grateful for anyone's insight on this. I am trying to have my domain (i'll use www.website.com) for example, redirect to my linktree (linktree.com for example)

I went to the site where I bought my domain name and did:

source url: www.website.com redirect to : linktree.com

wildcard url redirect to. linktree.com

source url: website.com redirect to : linktree.com

And yet when I enter www.website.com into my search bar, it just says "This site can’t be reached"

Any ideas why? Does it just take a while to update?

Thank you! (I'm using namecheap so pretty standard. This is not an ad lol)

TL;DR: DONT call Turbo Tax, DONT email anyone, DONT file a report on SBTG, just call 800-901-6663 which is Santa Barabara tax group.

After literally 5 hours of trying to figure out why my 2023 refund was sent to Green Dot Bank (aka Santa Barbara Tax Group) , and how to get it, I finally resolved the issue. I took notes as I was going through this, and then entered the notes in to Chat GPT to format for the benefit of anyone reading this, because I don't want to spend another minute on this.

The short of it is- IRS and Turbo tax don't hold your money, so the refund was sent to SBTG/Green Dot Bank if you asked Turbo tax to pay the fee you owe them, out of the refund that you are owed. So the amount you get from these third party banks (SBTG and Green Dot) is your refund, less the turbo tax fee, and less the third-party bank fee.

I hope this helps:

Calling turbo tax did not help. I was on the phone with them for 2 hours and they could not figure anything out. Thankfully though, with Turbo tax I WAS able to talk to a real human.

SBTG (Santa Barbara Tax Group's) number for tax professionals is 800-901-6663. Their 'normal' number was an endless loop and didn't work.

Call that number, and you'll have to request a call back and wait for a while. Then they'll call, and they'll be able to tell you where/when it was deposited, or if it was.

This was a bad experience, and I wish Turbo tax didn't work with them. SBTG also took like $59 in fees which I wish I knew (maybe I missed this when filing with Turbo tax).

Anyway. I hope my struggle with this can help others.

TL;DR: DONT call Turbo Tax, DONT email anyone, DONT file a report on SBTG, just call 800-901-6663 which is Santa Barabara tax group.

After literally 5 hours of trying to figure out why my 2023 refund was sent to Green Dot Bank (aka Santa Barbara Tax Group) , and how to get it, I finally resolved the issue. I took notes as I was going through this, and then entered the notes in to Chat GPT to format for the benefit of anyone reading this, because I don't want to spend another minute on this.

The short of it is- IRS and Turbo tax don't hold your money, so the refund was sent to SBTG/Green Dot Bank if you asked Turbo tax to pay the fee you owe them, out of the refund that you are owed. So the amount you get from these third party banks (SBTG and Green Dot) is your refund, less the turbo tax fee, and less the third-party bank fee.

I hope this helps:

Calling turbo tax did not help. I was on the phone with them for 2 hours and they could not figure anything out. Thankfully though, with Turbo tax I WAS able to talk to a real human.

SBTG (Santa Barbara Tax Group's) number for tax professionals is 800-901-6663. Their 'normal' number was an endless loop and didn't work.

Call that number, and you'll have to request a call back and wait for a while. Then they'll call, and they'll be able to tell you where/when it was deposited, or if it was.

This was a bad experience, and I wish Turbo tax didn't work with them. SBTG also took like $59 in fees which I wish I knew (maybe I missed this when filing with Turbo tax).

Anyway. I hope my struggle with this can help others.