u/ComfortablyPF

Hello.

Long story short, we have a domain with GoDaddy and we use Gmail to communicate with our clients. One of our users is in sales, and send a lot of emails every day, every 2 months (they work on this email address half the year, with a month break in between).

Recently he noticed no one answered his emails, spoke to Gmail help on the phone, and was told some of the records are blacklisted, and that only the domain provider can help (GoDaddy).

We spoke to GoDaddy and were told it's illegal to send that many emails, blah blah blah, and that they're not able to removed these "blacklist" things from the records (DKIM, SPF, DMARC). I don't know what is true.

GoDaddy offered to sell us on the Microsoft marketing suite (most likely who they work with already), and said that we would be able to send many emails a day, and that they won't land in recipients' spam folders anymore.

Is any of this true? What are your advice / input?

Thank you.

Hello.

Long story short, we have a domain with GoDaddy and we use Gmail to communicate with our clients. One of our users is in sales, and send a lot of emails every day, every 2 months (they work on this email address half the year, with a month break in between).

Recently he noticed no one answered his emails, spoke to Gmail help on the phone, and was told some of the records are blacklisted, and that only the domain provider can help (GoDaddy).

We spoke to GoDaddy and were told it's illegal to send that many emails, blah blah blah, and that they're not able to removed these "blacklist" things from the records (DKIM, SPF, DMARC). I don't know what is true.

GoDaddy offered to sell us on the Microsoft marketing suite (most likely who they work with already), and said that we would be able to send many emails a day, and that they won't land in recipients' spam folders anymore.

Is any of this true? What are your advice / input?

Thank you.

Hello.

Long story short, we have a domain with GoDaddy and we use Gmail to communicate with our clients. One of our users is in sales, and send a lot of emails every day, every 2 months (they work on this email address half the year, with a month break in between).

Recently he noticed no one answered his emails, spoke to Gmail help on the phone, and was told some of the records are blacklisted, and that only the domain provider can help (GoDaddy).

We spoke to GoDaddy and were told it's illegal to send that many emails, blah blah blah, and that they're not able to removed these "blacklist" things from the records (DKIM, SPF, DMARC). I don't know what is true.

GoDaddy offered to sell us on the Microsoft marketing suite (most likely who they work with already), and said that we would be able to send many emails a day, and that they won't land in recipients' spam folders anymore.

Is any of this true? What are your advice / input?

Thank you.

Hello.

Long story short, we have a domain with GoDaddy and we use Gmail to communicate with our clients. One of our users is in sales, and send a lot of emails every day, every 2 months (they work on this email address half the year, with a month break in between).

Recently he noticed no one answered his emails, spoke to Gmail help on the phone, and was told some of the records are blacklisted, and that only the domain provider can help (GoDaddy).

We spoke to GoDaddy and were told it's illegal to send that many emails, blah blah blah, and that they're not able to removed these "blacklist" things from the records (DKIM, SPF, DMARC). I don't know what is true.

GoDaddy offered to sell us on the Microsoft marketing suite (most likely who they work with already), and said that we would be able to send many emails a day, and that they won't land in recipients' spam folders anymore.

Is any of this true? What are your advice / input?

Thank you.

Hello.

Long story short, we have a domain with GoDaddy and we use Gmail to communicate with our clients. One of our users is in sales, and send a lot of emails every day, every 2 months (they work on this email address half the year, with a month break in between).

Recently he noticed no one answered his emails, spoke to Gmail help on the phone, and was told some of the records are blacklisted, and that only the domain provider can help (GoDaddy).

We spoke to GoDaddy and were told it's illegal to send that many emails, blah blah blah, and that they're not able to removed these "blacklist" things from the records (DKIM, SPF, DMARC). I don't know what is true.

GoDaddy offered to sell us on the Microsoft marketing suite (most likely who they work with already), and said that we would be able to send many emails a day, and that they won't land in recipients' spam folders anymore.

Is any of this true? What are your advice / input?

Thank you.

Hello.

Long story short, we have a domain with GoDaddy and we use Gmail to communicate with our clients. One of our users is in sales, and send a lot of emails every day, every 2 months (they work on this email address half the year, with a month break in between).

Recently he noticed no one answered his emails, spoke to Gmail help on the phone, and was told some of the records are blacklisted, and that only the domain provider can help (GoDaddy).

We spoke to GoDaddy and were told it's illegal to send that many emails, blah blah blah, and that they're not able to removed these "blacklist" things from the records (DKIM, SPF, DMARC). I don't know what is true.

GoDaddy offered to sell us on the Microsoft marketing suite (most likely who they work with already), and said that we would be able to send many emails a day, and that they won't land in recipients' spam folders anymore.

Is any of this true? What are you advice / input?

Thank you.