r/godaddy

Issues with Godaddy o365 authentication? Who else is having issues?

Sound off! ME!

With multiple accounts.

I searched for adro.it - was going to be £11 a year, less than 24 hours later it’s bought up is now £1,400. Well done for crushing individual pursuits and creativity… I am moving everything off your platform, you absolute scum

I have 2 MS365 email accounts hosted by GoDaddy. I would like to add one of the accounts to my Android phone (Samsung S26 Ultra) so that I can sync contacts and use the Samsung contacts app which I prefer.

I use the Outlook app for email and that works fine. I do have the Outlook app set to sync contact to phone, but categories do not sync. I had previously been able to add the account on the phone as an Exchange account, set it to sync contacts only, and that worked great. I had to remove the account to fix another issue and now I am unable to add it back.

In Gmail app, I click my profile, click add account, select Exchange anf Office 365, enter my email adress and password and it just hangs.

Ideas?

I have GD office 365. I tried to chance my password on Mac Tahoe.

It's not working. Mail won't load, it keeps giving me the GoDaddy pop up, and when I enter the new password, nothing happens. No acknowledgment or anything.

Going to email.mydomain.com and manually entering my email address and new p/w gives an error with a ten minute clock. I know the p/w is correct because I just entered it and checked it on another computer (also Tahoe) and it works.

Also, I'm getting an invalid certificate error message on my iPhone.

Anyone else having these issues?

I paid for a domain transfer, but the current registrar does not seem willing to release it. The EPP code appears to be invalid, or it might be related to the domain being within 30 days of its expiration date.

What happens to the payment for the transfer in this case?

I also noticed that GoDaddy no longer offers live chat support, so I’m unsure who to contact for assistance.

Thank you.

GoDaddy blocking legitimate transfer-out of expired domains, changing justification twice, citing "suspicious hacking" with no evidence**

I'm trying to transfer an expired .com domain (personal name domains belonging to my daughters) to Namecheap. Expired less than 10 days ago. I have the EPP auth codes, both domains are unlocked, and Namecheap has the transfer requests queued.

Here's where it gets frustrating:

- I successfully transferred **three other expired .com domains** from the same GoDaddy account on the same day without any issue
- The one being blocked happen to have **significantly higher resale value** (~$400 combined vs ~$100 for the ones that went through)
- First justification from support: domains are "inactive" — not a recognized ICANN transfer denial reason
- After requesting a manager callback: justification shifted to **"potentially suspicious domain hacking"** — with zero evidence provided
- Now kicked to a review department with another **24-hour wait**, meanwhile one of the domains is a professional portfolio site for a working actor that is currently down

GoDaddy's own help page states domains can be transferred up to ~40 days after expiration. I'm at day 6. The selective application of a vague security hold on the two higher-value domains — while identical lower-value domains transferred freely — is a pattern worth noting.

Has anyone dealt with GoDaddy's "security review" hold on expired domain transfers? Did filing with ICANN Contractual Compliance actually move things, or is there a faster path?

Already have written communication from their manager on file. Considering an ICANN complaint if this isn't resolved in 24 hours.

u/GoDaddyHelp

Hello.

Long story short, we have a domain with GoDaddy and we use Gmail to communicate with our clients. One of our users is in sales, and send a lot of emails every day, every 2 months (they work on this email address half the year, with a month break in between).

Recently he noticed no one answered his emails, spoke to Gmail help on the phone, and was told some of the records are blacklisted, and that only the domain provider can help (GoDaddy).

We spoke to GoDaddy and were told it's illegal to send that many emails, blah blah blah, and that they're not able to removed these "blacklist" things from the records (DKIM, SPF, DMARC). I don't know what is true.

GoDaddy offered to sell us on the Microsoft marketing suite (most likely who they work with already), and said that we would be able to send many emails a day, and that they won't land in recipients' spam folders anymore.

Is any of this true? What are your advice / input?

Thank you.