u/Cheekers1989

So I do expect that like most of us, every one of us drivers are on most of the apps including Instacart.

And the one thing that Instacart is very notorious about, especially when it comes to tips is that if a customer applies it as a percentage for their tip, the tip can go up or down depending on if we refund items, if we put in a lower weight amount or if we put a higher weight amount, that tip changes which I am going to refer to as a dynamic tip.

Uber has actually applied this recently, maybe within the last month where their tips with shop and delivery orders can go up or down depending on if you did item substitutions or refund items.

I'm someone who does full-time gig work with the delivery apps along with some Private clients. I have both ASD and ADHD and I've been dealing with pretty bad burnout for the past 11 months. I live on my own but I don't have a lot of support.

I've been having difficulties with keeping track of orders recently and this is the 3rd set of orders in a 7 month period were I accidentally switched them between customers. A lot of it has to do with a lapse of working memory in that moment and also when I read people's names and try to make sure that I am grabbing the right order, my ability to process that name somehow doesn't quite work and I grab the wrong order from my car to place on the customer's door or hand the order to them.

I have a system in my trunk where I have different color boxes and bags where if I have multiple orders, I will place those orders in different colored bags.

But that system failed and I switched customers orders tonight. And sadly trying to talk about this in the gig work subreddits all I'm really given are "wow, how stupid are you?" "Stop drinking and driving."

It's frustrating and I'm just trying to get my rent.

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I'm someone who does full-time gig work with the delivery apps along with some Private clients. I have both ASD and ADHD and I've been dealing with pretty bad burnout for the past 11 months. I live on my own but I don't have a lot of support.

I've been having difficulties with keeping track of orders recently and this is the 3rd set of orders in a 7 month period were I accidentally switched them between customers. A lot of it has to do with a lapse of working memory in that moment and also when I read people's names and try to make sure that I am grabbing the right order, my ability to process that name somehow doesn't quite work and I grab the wrong order from my car to place on the customer's door or hand the order to them.

I have a system in my trunk where I have different color boxes and bags where if I have multiple orders, I will place those orders in different colored bags.

But that system failed and I switched customers orders tonight. And sadly trying to talk about this in the gig work subreddits all I'm really given are "wow, how stupid are you?" "Stop drinking and driving."

It's frustrating and I'm just trying to get my rent.